I liked everything. Excellent customer service. Overall everything was just perfect. Loved it
Our room smelled strongly of smoke. We told the front desk and they had us moved to a room 3 doors over which also smelled of smoke, but a little less I suppose. No apology.
Clean ! GREAT STAFF . Ok location quiet and safe parking
I went with reservations and when i get there i was givin keys to a room that already had guests in the room. Staff was rude when we went back down and was told the hotel was booked. He didnt believe us. We wanted a king bed for personal reaaons and was told no. Then they ran out of toilwt paper. Never again.
I didn’t like that ur was juice stains on the wall everything else was perfect
Besides the view of a brick wall which is out of staffs control se had zero complaints.
The front desk agent was a delight - helpful and welcoming. The room was clean, comfortable, and quiet. It was exactly what I needed for my trip to RI.
Close to anything you could need, which is great. Was a little loud with a bar next door and sirens.
The hotel was very clean and breakfast is excellent!
Nice place, beautiful place to stay. Nice breakfast provided :-) clean facility and spacious room and bathroom
Large room and bath. What I didn't like was the musty smell. I had to change rooms once and that one wasn't as bad, but still had a smell. Once you were in the room for awhile you got used to it, but upon entering it every time - it was still there.
Apparently due to fruit which, upon later examination, did not look fresh, my wife got explosive diarrhea after our first time at the breakfast buffet. When we returned at 2:40 PM that afternoon for bed rest, our room (#227) had not yet been made up. The receptionist alerted housekeeping and told us the room would be made up in less than 10 minutes, but it actually took a second request and a full 40 minutes before the room was ready, albeit with a note of apology from the housekeeper. Another day, after the room had been "made up," we were shy one full set of towels. And we also noted that all through our stay, there wasn't even a superficial mopping of the bathroom floor. The "final straw" started our last night with a knocking on our door, followed before I could get out of bed by its being opened--despite our having put the "deadbolt" on. I was told by a "maintenance man" that he had come to fix the toilet, and all I could think to tell him was that we had not called for any repairs. After he left, I called the front desk, only to be told initially by the receptionist that he was unaware of any call for maintenance but would "look into it." A few minutes later, it was the receptionist knocking on our door and explaining that there had indeed been a call for maintenance involving another room. And then for many minutes thereafter, we did hear loud bangings as apparently repairs were going on nearby. Not everything was terrible, but we never plan on returning there.
No hot cookies upon arrival. Staff was nice and willing to help.
Proximity to the highway is an added convenience. Property is very easy to be located.
Hampton Inn by Hilton Pawtucket places you within a leisurely stroll of Slater Mill Museum and Sandra Feinstein-Gamm Theatre. This 135-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
The 135 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers and hair dryers. Free local calls, ironing boards, and desks are also available.
Guests staying at Hampton Inn by Hilton Pawtucket enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
I liked everything. Excellent customer service. Overall everything was just perfect. Loved it
Our room smelled strongly of smoke. We told the front desk and they had us moved to a room 3 doors over which also smelled of smoke, but a little less I suppose. No apology.
Clean ! GREAT STAFF . Ok location quiet and safe parking
I went with reservations and when i get there i was givin keys to a room that already had guests in the room. Staff was rude when we went back down and was told the hotel was booked. He didnt believe us. We wanted a king bed for personal reaaons and was told no. Then they ran out of toilwt paper. Never again.
I didn’t like that ur was juice stains on the wall everything else was perfect
Thank-you for your review, we hope to see you again!
Besides the view of a brick wall which is out of staffs control se had zero complaints.
We're glad you enjoyed your stay and look forward to you staying again!
Thank-you for your rating! come back again soon