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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center
VIP Access

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Photo gallery for Neptune, an Ash Hotel

Property entrance
2 bars/lounges, karaoke bar, cocktail bar
The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated
Shower, designer toiletries, hair dryer, towels
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
122 Fountain Street, Providence, RI, 02903
  • Amica Mutual Pavilion
    ‪1 min walk‬
  • Rhode Island Convention Center
    ‪2 min walk‬
  • Brown University
    ‪19 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬
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Room options

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Providence

Located in Downtown Providence, Neptune, an Ash Hotel is next to popular attractions like Rhode Island Convention Center and Amica Mutual Pavilion. This 52-room, 3.5-star hotel has conveniences like 2 bars/lounges, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Brown University - 19 min walk - 1.1 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪The Vig - ‬4 min walk
  • ‪Trinity Brewhouse - ‬2 min walk
  • ‪The Black Sheep Providence - ‬4 min walk
  • ‪The Malted Barley - ‬3 min walk
  • ‪Reiners Bar & Game Room - ‬4 min walk

About this property

Neptune, an Ash Hotel

Hotel with bars, steps from Rhode Island Convention Center
Neptune, an Ash Hotel features free WiFi in public areas and an ATM. You'll find limited parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Jul 27 - Jul 28
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is free cancellation available at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Jul 13, 2025 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Neptune, an Ash Hotel?

This hotel is situated in Downtown Providence, just steps from Amica Mutual Pavilion and Lupo's Heartbreak Hotel, and within a short walk of Providence Place Mall. You'll also find Providence Performing Arts Center and Kennedy Plaza less than a mile away.

Is parking available on site at Neptune, an Ash Hotel?

Yes, though parking is limited.

Does Neptune, an Ash Hotel feature a casino?

No, Neptune, an Ash Hotel doesn't have a casino.

Is there an indoor pool at Neptune, an Ash Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Neptune, an Ash Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as 2 bars.

Are there hot tubs at Neptune, an Ash Hotel?

No, there isn't a spa tub at this hotel.

Does Neptune, an Ash Hotel feature a restaurant that includes a breakfast menu?

Yes, Neptune, an Ash Hotel serves breakfast (local cuisine) for a surcharge each morning at The Dean Bar.

Does Neptune, an Ash Hotel allow pets to stay free of charge?

Yes, dogs can stay for free at Neptune, an Ash Hotel.

Does Neptune, an Ash Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Neptune, an Ash Hotel?

The closest major airport to Neptune, an Ash Hotel is T.F. Green Airport (PVD), which is 9.4 mi away (14 minutes by car). Another top airport is Pawtucket, RI (SFZ-North Central State), which is located 8.8 mi away (19-minute drive).

Can I book a room with a balcony at Neptune, an Ash Hotel?

No, there aren't any guestrooms with balconies at Neptune, an Ash Hotel.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deirdre

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

janet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool boutique hotel. My only complaint was the Saturday night noise below my daughters room, coming from the downstairs bar, the Boombox.
Stayed 2 nights in May 2025

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was my daughter’s room was above Boombox and very loud Saturday night.
Stayed 3 nights in May 2025

4/10 Poor

Louise

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat in first room which they didn’t apologize for. The vintage elevator is interesting but it takes a good deal of strength and maneuvering to avoid getting your hands jammed in the cage door which won’t stay open. Staff are barely there.no amenities like fridge, microwave, ice, coffee or hot water.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Unique atmosphere
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spooky little hotel

Was able to book this hotel at the last minute when delayed flights changed our plans. Very cool hotel with a slightly haunted vibe. Slept like a baby, very minimalist hotel and could hear all of the March “Madness” outside but the bed was very comfy. We were so tired we could ignore the painting of the creepy man next to the bed and by day two the exhaustion set in and we decided to take the spooky lift. It’s in walking distance of many restaurants and universities. I would definitely stay again.
Outside view with an Irish pub on the corner
Next to the bed…where we slept
This gentleman gave me quite the fright walking through the lobby
The lift
Stayed 1 night in Mar 2025

2/10 Terrible

FATIHA

Disliked: Amenities
noisy , dirty no cleaning
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

laurie

Liked: Cleanliness, staff & service
the heat in our room didn't work, they offered us a space heater but we were not comfortable leaving that on all night. there is no mini fridge or phone in the room, the shower is very tiny and in a corner and the shower curtain blows in as you are showering. I feel as if this hotel has big potential but isnt' there quite yet.
Stayed 1 night in Mar 2025

8/10 Good

Diana

Stayed 1 night in Jan 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We liked the location and charm
Stayed 3 nights in Mar 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 3 nights in Mar 2025

10/10 Excellent

Koty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quaint boutique hotel that was the perfect location for our long weekend in Providence. Staff at the front desk were very pleasant. Only thing missing from our room was a mini fridge, which would've been convenient, but aside from that, it was a perfect spot for us!
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was great but restaurant and cafe under construction
Stayed 1 night in Mar 2025

6/10 Okay

Justin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Expensive to park. No fridge in room, TV didn’t work, and barely enough room on each side of the bed to shimmy between the bed and the wall. Coffee shop and bar both closed during stay which was a huge bummer.
Stayed 1 night in Mar 2025

8/10 Good

Jada

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 1 night in Dec 2024

4/10 Poor

Naika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They Need A Lot Of Thing They Dont Have Coffee, No Breakfast,No Coffee Maker,No Fridge
Stayed 2 nights in Feb 2025

8/10 Good

Erick, Rego Park

Liked: Cleanliness, staff & service, property conditions & facilities
A Charming Stay with Room for Growth it was a nice experience with plenty of charm and potential, though it’s not quite there yet. The property itself is cute, with thoughtful details and a cozy atmosphere that makes for a welcoming stay. However, the service was not all there. Service was not that bad , it was ok. But remember the service could really elevate the hotel to the next level. Base on location, and decor. I would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Feb 2025

10/10 Excellent

Tchadlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I couldn't understand why the whole front area smell like urine
Stayed 1 night in Feb 2025