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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center
VIP Access

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Photo gallery for Neptune, an Ash Hotel

Property entrance
The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated
Staircase
2 bars/lounges, karaoke bar, cocktail bar
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Providence

Located in Downtown Providence, Neptune, an Ash Hotel is next to popular attractions like Rhode Island Convention Center and Amica Mutual Pavilion. This 52-room, 3.5-star hotel has conveniences like 2 bars/lounges, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Providence Place Mall - 3 min walk - 0.2 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Performing Arts Center - 5 min walk - 0.3 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪The Stable - ‬2 min walk
  • ‪Caffe Nero - ‬2 min walk

About this property

Neptune, an Ash Hotel

Hotel with bars, steps from Rhode Island Convention Center
Neptune, an Ash Hotel features free WiFi in public areas and an ATM. You'll find limited parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is free cancellation available at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Jan 7, 2026 start from $126.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Neptune, an Ash Hotel?

This hotel is situated in Downtown Providence, just steps from Amica Mutual Pavilion and Lupo's Heartbreak Hotel, and within a short walk of Providence Place Mall. You'll also find Providence Performing Arts Center and Kennedy Plaza less than a mile away.

Will I be able to park at Neptune, an Ash Hotel?

Yes, though parking is limited.

Does Neptune, an Ash Hotel feature a casino?

No, Neptune, an Ash Hotel doesn't have a casino.

Is there an indoor pool at Neptune, an Ash Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Neptune, an Ash Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as 2 bars.

Are there hot tubs at Neptune, an Ash Hotel?

No, there isn't a spa tub at this hotel.

Does Neptune, an Ash Hotel feature a restaurant that includes a breakfast menu?

Yes, Neptune, an Ash Hotel serves breakfast (local cuisine) for a surcharge each morning at The Dean Bar.

Does Neptune, an Ash Hotel allow pets to stay free of charge?

Yes, dogs can stay for free at Neptune, an Ash Hotel.

Are there connecting rooms at Neptune, an Ash Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Neptune, an Ash Hotel?

The closest major airport to Neptune, an Ash Hotel is T.F. Green Airport (PVD), which is 9.4 mi away (14 minutes by car). Another top airport is Pawtucket, RI (SFZ-North Central State), which is located 8.8 mi away (19-minute drive).

Are there rooms with balconies at Neptune, an Ash Hotel?

No, at Neptune, an Ash Hotel, there aren't any guestrooms that list a balcony.

Reviews

Neptune, an Ash Hotel Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 492 out of 1009 reviews
Rating 8 - Good. 252 out of 1009 reviews
Rating 6 - Okay. 138 out of 1009 reviews
Rating 4 - Poor. 83 out of 1009 reviews
Rating 2 - Terrible. 44 out of 1009 reviews

Reviews

6/10 Okay

Reggy

Stayed 2 nights in Nov 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
A woman was
Stayed 1 night in Oct 2025

10/10 Excellent

Antuanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Sep 2025

8/10 Good

Janel

Traveled with partner
Liked: Cleanliness, staff & service
Very unique property in a building built in 1912. Cool little rooms with original hard wood floors and fixtures. Unfortunately, the lighting is terrible, especially in the bathroom. The shower has been nicely upgraded, but with it so open, water gets everywhere when you leave the shower with wet feet unless you put towels on the floor everywhere. There is no place to put any of your stuff in the bathroom, which is inconvenient. The bed was low, but comfortable. Area was nice and walkable to bars and eateries.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

Daria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ann

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This room smells absolutely disgusting. Like a public restroom. And the shower curtain is somehow stinkier. There is also a layer of dust all over the lights, molding, etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience! All team members were very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super pet friendly, staff was very helpful and friendly, and rooms were clean and cozy. The only downside was not having hot water in the showers (it wasn't freezing but definitely never got hot).
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Anna

Disliked: Staff & service
While the room was nicely appointed, there was not much in terms of hospitality.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Oliver

Stayed 2 nights in Aug 2025

10/10 Excellent

andrea

Stayed 3 nights in Aug 2025

10/10 Excellent

Shanelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and helpful! The free drinks were easily used in their coffee bar, and I still can’t get over how comfortable the bed was and how amazing the shower products smelled! I would absolutely stay here again if I visit Rhode Island in the future!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy, WEST STOCKBRIDGE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation was confusing. U can park in lot beside the hotel but u must go itno lobby to click the qr code to get the 438 a night rate, If not it is over $200 tpo park in that lot overnight if you just use the kiosk at the lot.
Stayed 1 night in Aug 2025

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All & all worth its value! The staff was great & it reminded me of many NYC older hotels - older but well kept.
Stayed 1 night in May 2025

10/10 Excellent

Patrycja

Liked: Staff & service
Haley at the front desk was very nice. Appreciated the late checkout and holding our luggage Room was average. The bathroom fan and 1 of the bathroom lights were broken. Mattress was alright The karaoke bar was extremely loud. It didn’t affect my room, but I heard other guests saying they could hear it in their room Wish they had a vending machine with water or a water fountain. Felt pretty dehydrated when coming back late at night
Stayed 2 nights in Aug 2025

4/10 Poor

Anderson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to use the trick of blasting the AC to hide the unpleasant mildew and public bathroom smell in the room. Only 1 front desk attendant was truly pleasant/helpful others were very dismissive. Also, booking said free parking arrived to have to pay $38 a night. Would not recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Ning, LEWISTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying here! It's conveniently located with lots of dining and shopping options nearby. Brown, RISD, museums, more dining, and more shopping are a short walk away, as well as the river and multiple bridges. Except for the coffee shop being unexpectedly closed one morning, the service and staff were great. I'd definitely come back for yet another stay! (P.S. There's definitely weekend noise, but I'm a night owl so I didn't mind too much, since it stopped before I went to bed.)
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Rustic building
Stayed 1 night in Aug 2025

10/10 Excellent

Liam

Stayed 2 nights in May 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right in providence

Unique boutique hotel. Quaint and perfectly located. Good for the price also
Stayed 1 night in Aug 2025