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Neptune, a Member of Design Hotels

Property class: 3.5
VIP Access

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Photo gallery for Neptune, a Member of Design Hotels

A hotel with a prominent neon sign, brick facade, and a sign for 'NEPTUNE ASH' visible in the background.
A modern hallway with a neon sign reading "La Casa de la Luna" and a carpeted floor.
A restaurant interior with tables set for dining, a bar area, and a decorative plant arrangement.
A modern living room with a blue sofa, a coffee table with books and flowers, and a bookshelf filled with books.
A bedroom with a bed, a sofa, a coffee table, wicker chairs, and a vase with flowers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Johnson and Wales University
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

The Gang

  • Sleeps 4
  • 2 Queen Beds

The King Accessible

  • Sleeps 2
  • 1 King Bed

The Patron

  • Sleeps 2
  • 1 Double Bed

The King

  • Sleeps 2
  • 1 King Bed

The Mates

  • Sleeps 2
  • 1 Queen Bed

The Guardian Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

The Kin

  • Sleeps 2
  • 2 Twin Beds

The Classmates

  • Sleeps 4
  • 4 Twin Beds

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Omni Providence Hotel

Downtown Providence
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 3,234 reviews
$148 nightly
The price is $172
Nov 22 - Nov 23
Total with taxes and fees
Omni Providence Hotel

About the neighborhood

Providence

Located in Downtown Providence, Neptune, a Member of Design Hotels is next to popular attractions like Amica Mutual Pavilion and Rhode Island Convention Center. This 52-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Rhode Island School of Design - 10 min walk - 0.6 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪The Stable - ‬2 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪The Vig - ‬3 min walk
  • ‪Alley Cat - ‬2 min walk

About this property

Neptune, a Member of Design Hotels

Neptune, a Member of Design Hotels features free WiFi in public areas, meeting rooms, and a conference center. Self parking is available for USD 38.75 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a business center and an ATM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, desks, and desk chairs are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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A high-rise hotel with multiple floors, large windows, and a distinctive architectural design.
Omni Providence Hotel
Downtown Providence
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 3,234 reviews
$148 nightly
The price is $172
Nov 22 - Nov 23
Total with taxes and fees
Omni Providence Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered self parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 12:30 PM for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (3,500 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is free cancellation available at Neptune, a Member of Design Hotels?

Neptune, a Member of Design Hotels offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neptune, a Member of Design Hotels?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Neptune, a Member of Design Hotels on Nov 22, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Neptune, a Member of Design Hotels?

This hotel is situated in Downtown Providence, just steps from Amica Mutual Pavilion, and within a 10-minute walk of Providence Place Mall and Providence Performing Arts Center. You'll also find Kennedy Plaza and Waterplace Park less than a mile away.

Is parking available on site at Neptune, a Member of Design Hotels?

Yes, uncovered parking is offered for USD 38.75 per day with in/out privileges.

Does Neptune, a Member of Design Hotels feature a casino?

No, Neptune, a Member of Design Hotels doesn't have a casino.

Is there an indoor pool at Neptune, a Member of Design Hotels?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Neptune, a Member of Design Hotels?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a restaurant.

Does Neptune, a Member of Design Hotels have a hot tub?

No, there isn't a spa tub at this hotel.

Does Neptune, a Member of Design Hotels feature a restaurant that includes a breakfast menu?

Yes, Neptune, a Member of Design Hotels serves breakfast (local cuisine) for a surcharge each morning at Neptune Bar.

Does Neptune, a Member of Design Hotels allow pets to stay free of charge?

Yes, dogs can stay for free at Neptune, a Member of Design Hotels.

Does Neptune, a Member of Design Hotels have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Neptune, a Member of Design Hotels?

The closest major airport to Neptune, a Member of Design Hotels is T.F. Green Airport (PVD), which is 10 mi away (16 minutes by car). Another top airport is Pawtucket, RI (SFZ-North Central State), which is located 8.9 mi away (21-minute drive).

Are there rooms with balconies that I can book at Neptune, a Member of Design Hotels?

No, there aren't any guestrooms at Neptune, a Member of Design Hotels that offer a balcony.

Neptune, a Member of Design Hotels Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel and friendly staff!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in convenient location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and it was such a cute place!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the esthetic of the hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff near a lot of amenities. Parking is in an outdoor lot next to the hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay. I highly recommend it
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific towels! Love our stay. Cute spot near fun places to eat and things to do. Staff were friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here, but it won’t be our last. Saliou, at the front desk, was so friendly and professional, and we appreciate his warm welcome. The room was immaculate, and the location of this hotel is excellent!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, and by using their inside QR code for parking is way lower then average.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ive been here 3 times in various rooms and it remains my favorite place to stay in providence
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and had a lovely room, so well designed and organized, we just wanted to hang out there! Great staff, amazing location - near interesting shops and fantastic restaurants. We would stay here again in a heartbeat
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the price and location! Staff is great.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
No refrigerator or iron in the room. The shower wasn’t great (weak water pressure and small space). No amenities at this hotel. Barista was nice and coffee/pasties were good.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel- staff was very helpful and friendly. Great location. The only reasons I gave it a 4/5 is that the room was rather sparse and dark and the elevator was over 100 years old and showed it. Other than that we enjoyed our stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location smack in the restaurant and bar area. Interesting design and retro decor. Parking is easy but not cheap. Rooms are small but nice. Elevator takes some getting used to.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming hotel, helpful staff. Quaint elevator, thought I might have to tap dance with Millie! Large bathroom, small but comfortable bedroom. My only suggestion would be to install a railing at the front entrance steps. Just two higher rise steps (and the sidewalk slants toward the curb at the bottom) and heavy door but I would have had a dangerous challenge getting up and down with a carry on suitcase, purse and cane had I not had help from cab driver and staff. Never would be able to do it in snow.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only briefly. Nice staff, really cool room. Good vibe.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Neptune is right downtown in Providence, so would be useful for business travel etc. Saturday night is very noisy below on the street with Irish bars nearby (maybe not so loud in the back.) The decor is wonderfully quirky and lobby full of art books. Staff very friendly and helpful. I enjoyed my stay there.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Very friendly/polite staff. The room is not your typical hotel room. It felt cozy & clean. I would definitely recommend the hotel. My only complaint was that the restaurant/ bar closed at 10:00 on a Saturday. It would have been nice when we got back from the Uptown Theater to have a drink inside the hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was nice..small but efficient bathroom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and hotel smelled great through out the hallways and lobbie. The elevator is old but cool. Definitely can’t fit a lot of luggage inside. Overall a great experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The overall atmosphere and history is awesome!!! I am looking forward to my next stay nest week!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, the room pleasant and clean and staff was courteous and very helpful. Would certainly stay here agaiin
Stayed 1 night in Mar 2026