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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Amica Mutual Pavilion
VIP Access

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
2 bars/lounges, karaoke bar, cocktail bar
The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated
Interior detail
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Providence

Located in Downtown Providence, Neptune, an Ash Hotel is next to popular attractions like Amica Mutual Pavilion and Rhode Island Convention Center. This 52-room, 3.5-star hotel has conveniences like 2 bars/lounges, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Providence Place Mall - 3 min walk - 0.2 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Rhode Island School of Design - 10 min walk - 0.6 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪Caffe Nero - ‬2 min walk
  • ‪The Stable - ‬2 min walk
  • ‪Papa Gino’s - ‬3 min walk

About this property

Neptune, an Ash Hotel

Hotel with bars, steps from Amica Mutual Pavilion
Neptune, an Ash Hotel features free WiFi in public areas and an ATM. You'll find limited parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is free cancellation available at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Jan 28, 2026 start from $144.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Neptune, an Ash Hotel?

This hotel is situated in Downtown Providence, just steps from Amica Mutual Pavilion and Lupo's Heartbreak Hotel, and within a short walk of Providence Place Mall. You'll also find Providence Performing Arts Center and Kennedy Plaza less than a mile away.

Will I be able to park at Neptune, an Ash Hotel?

Yes, though parking is limited.

Does Neptune, an Ash Hotel feature a casino?

No, Neptune, an Ash Hotel doesn't have a casino.

Is there an indoor pool at Neptune, an Ash Hotel?

No, there is no indoor pool at this hotel.

Is Neptune, an Ash Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as 2 bars.

Does Neptune, an Ash Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Neptune, an Ash Hotel feature a restaurant that includes a breakfast menu?

Yes, Neptune, an Ash Hotel serves breakfast (local cuisine) for a surcharge each morning at The Dean Bar.

Does Neptune, an Ash Hotel allow pets to stay free of charge?

Yes, dogs can stay for free at Neptune, an Ash Hotel.

Are there connecting rooms at Neptune, an Ash Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Neptune, an Ash Hotel?

The closest major airport to Neptune, an Ash Hotel is T.F. Green Airport (PVD), which is 10 mi away (16 minutes by car). Another top airport is Pawtucket, RI (SFZ-North Central State), which is located 8.9 mi away (21-minute drive).

Are there rooms with balconies at Neptune, an Ash Hotel?

No, there aren't any guestrooms with balconies at Neptune, an Ash Hotel.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Reggy

Stayed 2 nights in Nov 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
A woman was
Stayed 1 night in Oct 2025

10/10 Excellent

Logan

Liked: Amenities
Front desk worker was absolutely amazing, shower is great and the property is always welcoming
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
There is no coffee in the room. The coffee bar didn’t open until 7:30. There was only drip coffee because no one there knew how to make it. There is no food there, no even snacks for purchase. The rooms don’t have a full length mirror except in the stairwell. The lighting in the bathroom is somewhat dark. Bed was very squeaky and not very comfortable. There is no where to put your luggage in the room other than the floor. The decor is cool. The staff was nice and wanted to be helpful but these things were out of their control. Also parking is $42/day. We booked 2 nights but left after the first night to go elsewhere more accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and chic rooms. Good front desk staff accommodating my requests. Would definitely stay again!
Stayed 1 night in Oct 2025

8/10 Good

Meghna

Stayed 1 night in Oct 2025

8/10 Good

Ryan, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Harvey

Stayed 2 nights in Oct 2025

10/10 Excellent

Jenna

Comfy beds and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Parking area was fine..
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Rita

Liked: Staff & service
Disliked: Amenities
No coffee machine in room. Ridiculous!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in...amazing shower!
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Stayed 1 night in Oct 2025

10/10 Excellent

Shira

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There is only public paid parking & it’s very expensive. The describe says limited onsite parking but there isn’t any! There’s no coffee maker in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Megan

Stayed 3 nights in Sep 2025

6/10 Okay

lisa

Traveled with partner
Nice hotel for a quick stay .. no free parking $40 a night ..
Stayed 1 night in Oct 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms. The mall is very close by and a lot of restaurants walkable distance.
Stayed 5 nights in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

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