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Neptune, an Ash Hotel

3.5 star property
VIP Access

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Photo gallery for Neptune, an Ash Hotel

Property entrance
Interior detail
The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated
Restaurant
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬
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Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The King Room, One King Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Providence

Located in Downtown Providence, Neptune, an Ash Hotel is next to popular attractions like Amica Mutual Pavilion and Rhode Island Convention Center. This 52-room, 3.5-star hotel has conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Providence Place Mall - 3 min walk - 0.2 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Rhode Island School of Design - 10 min walk - 0.6 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪Black Sheep - ‬4 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk

About this property

Neptune, an Ash Hotel

Neptune, an Ash Hotel features free WiFi in public areas and an ATM. Self parking is available for USD 38.75 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, desks, and desk chairs are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered self parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is free cancellation available at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Mar 22, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Neptune, an Ash Hotel?

This hotel is situated in Downtown Providence, just steps from Amica Mutual Pavilion and Lupo's Heartbreak Hotel, and within a short walk of Providence Place Mall. You'll also find Providence Performing Arts Center and Waterplace Park less than a mile away.

Is parking available on site at Neptune, an Ash Hotel?

Yes, uncovered parking is offered for USD 38.75 per day with in/out privileges.

Does Neptune, an Ash Hotel feature a casino?

No, Neptune, an Ash Hotel doesn't have a casino.

Is there an indoor pool at Neptune, an Ash Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Neptune, an Ash Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as 2 bars.

Are there hot tubs at Neptune, an Ash Hotel?

No, there isn't a spa tub at this hotel.

Does Neptune, an Ash Hotel feature a restaurant that includes a breakfast menu?

Yes, Neptune, an Ash Hotel serves breakfast (local cuisine) for a surcharge each morning at Neptune Bar.

Does Neptune, an Ash Hotel allow pets to stay free of charge?

Yes, dogs can stay for free at Neptune, an Ash Hotel.

Does Neptune, an Ash Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Neptune, an Ash Hotel?

The closest major airport to Neptune, an Ash Hotel is T.F. Green Airport (PVD), which is 10 mi away (16 minutes by car). Another top airport is Pawtucket, RI (SFZ-North Central State), which is located 8.9 mi away (21-minute drive).

Are there rooms with balconies that I can book at Neptune, an Ash Hotel?

No, there aren't any guestrooms with balconies at Neptune, an Ash Hotel.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Timothy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The antique Elevator was out of service. They gave us a 4th floor room. Im 70 years old. Coffee for a fee. I paid $500 for my room and had to pay for Coffee. No ice. Rooms empty of any convenience like mini fridge or microwave. Granted, it's an old hotel but they could do better.
Stayed 1 night in Dec 2025

10/10 Excellent

Chenghuan, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy room. Clean. Comfy beds
Stayed 1 night in Oct 2025

10/10 Excellent

Tramaine

Liked: Cleanliness, property conditions & facilities
The location is great
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, clean and good neighborhood.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Comfy bed, attentive staff and service. Clean and a great deal for overnight parking!
Stayed 3 nights in Nov 2025

4/10 Poor

Ian

Stayed 4 nights in Dec 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness
Staff was very helpful. Room was clean. Location is great, close to restaurants, shops, sites, etc.
Stayed 3 nights in Nov 2025

10/10 Excellent

John, Brookline

Stayed 1 night in Dec 2025

6/10 Okay

Reggy

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Exaltacion

Traveled with family
Liked: Staff & service
Staff members were very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

6/10 Okay

Escarle

Stayed 2 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Overall good stay. There was a weird gap in between the end of the mattress and the wall which was very uncomfortable. The pillows also weren’t great. The room and space were nice though, so would come back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kermit

Stayed 1 night in Nov 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities
Very comfortable room. I love the attractive minimalist aesthetic with a focus on quality over quantity - sometimes you just want a quiet and comfortable room without all the unnecessary things to remind you you’re in a hotel. Staff were helpful and friendly. Cafe downstairs was open both mornings but I took the opportunity to walk to Bolt down the street. Lots of food options within easy walking distance. I will stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very hip. Boho chic. Super well curated art, furniture, books. finishes. Great part of downtown. Not a typical suburban hotel. No fitness center. No phone. quirky elevators with the old school cage doors. Pretty minimalist rooms with arty elements. Everything smells amazing!
Lobby
Cool painting in my room
Stayed 2 nights in Nov 2025

10/10 Excellent

Tia

Room was very clean and cozy. Very comfortable room.
Stayed 1 night in Nov 2025

4/10 Poor

Morris

Stayed 1 night in Nov 2025

10/10 Excellent

Etaysia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff attentive and accommodating with check in. Favorite boutique hotel in providence!
Stayed 1 night in Nov 2025

10/10 Excellent

Valeria

Stayed 2 nights in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Edna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a really good stay, the room was good and they had a small cafe. I wish they also had a food option
Stayed 3 nights in Nov 2025

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