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Recent guest reviews

This was an absolutely terrible place. People smoking marajuana outside of the hotel. The most careless staff. In a dangerous area. DO NOT STAY HERE. After waiting 10 mins at the front desk no one came to say hi or assist. Someone walked by and just kept walking, along with the little child running behind the desk. We immediately cancelled because of the poor service and terrible area.

Dirty

I was not a fan of the location

The service was awful and the room was unclean and smelled of cigarette smoke

This property is some type of temporary housing for what appears to be disabled people, very low income people. The doors are always slamming all night all day, I had some person that was under the influence of something banging in my door in the middle of the night. Don’t expect a hotel.

It was very noisy. You could here people talking at all hours of the night.

It was an okay stay nit there were some issues. The sink leaked so no storage there, no plates or cooking items in room, then found out you have to buy them and they have none, been backordered since March.

Good location. The property policy prohibit smoking. and we "the guests" do ot smoke. but the workers smoke by the entrance all the time. 2nd hand smoke to the guests. it's a very poor practice.

Everything about the property is great, the staff, good service, it’s clean. I have absolutely no complaints

Overall it was clean, even though it was not in the best part of town. Traffic noise from the interstate might be intolerable for some, but gets drowned out easily enough with the A/C unit. A bit expensive for what it was - considering that there was no breakfast provided, and that the walkability of its location is meh at best (not great at night).

The room is spacious with a large fridge and nice closest space, but it smelled like cigarettes when there's supposedly no smoking in the building. The front desk gentleman was very nice and checked us in late, but I don't think I would stay again. It's close to the highway and we heard a lot of street noise.

Hallways were smellly the location was in an industrial area. But it was not unsafe in any kind of way. Just not walkable to anything.

This is supposed to be a non-smoking facility! Cigarette smokers are everywhere!!!!!! My room was literally taken over by cigarette smoke that came through the vents in the room. My bathroom was unbearable and they could not find me another room. They were supposed to dismiss anyone caught smoking. It never happened. My clothes were taken over by the cigarette odor in the room. I spoke with HOTEL STAFF 4 TIMES! The day before I left I told them I was not going to pay for my room. The manager (tall African American with two earrings in ear) told me he would take care of this and that I had no worries. I would never complain about one or two whiffs of cigarette smoke. This was all day and night during my stay!!!! I am from Pittsburgh and I was there to move my daughter into BROWN University. It was supposed to be a shining moment in our lives and a good weekend! This was WRONG and I will pursue a full refund.

Front desk took 1/2 hour to complete reservation. Was annoyed when I asked questions about the room. Refused to place me on a higher floor when I indicated as a woman traveling alone I was uncomfortable with the first floor. Insisted on my credit card for “incidentals” even though I was told there was nothing for sale in the room. The desk clerk replied “You might damage the furniture.” I also asked for the copy of my driver’s license to be returned when I checked out because of the recent rash of identity theft, she refused & said I was more than welcome to leave. Totally dissatisfied. Will never recommend the property.

Ok hotel if you just want a roof over your head for the night. just the bare minimum provided. extended stay with a kitchen that has empty cabinets, not even a cup or a spoon. had to call the front desk twice for a blanket which I did not finally get.

Corliss Street Providence RI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

WoodSpring Suites Providence places you within 2 miles (3 km) of popular sights like Brown University and Providence Place Mall. This 121-room hotel has in-room conveniences like kitchens, dining areas, and sitting areas.


Rooms

34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, dining areas, and sitting areas are other standard amenities. Housekeeping is available once per stay.


Property features

Guests of WoodSpring Suites Providence enjoy free WiFi in public areas, coffee in a common area, and express check-out. If you drive, put free parking to good use. Additional amenities include laundry facilities and a vending machine.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for WoodSpring Suites Providence

Everyone (21) Couples (3) Family (7)
1
Family

This was an absolutely terrible place. People smoking marajuana outside of the hotel. The most careless staff. In a dangerous area. DO NOT STAY HERE. After waiting 10 mins at the front desk no one came to say hi or assist. Someone walked by and just kept walking, along with the little child running behind the desk. We immediately cancelled because of the poor service and terrible area.

By on Mar 25, 2022

Review comment responded on May 16, 2022

We appreciate your honest feedback and highlighting these concerning issues, Alexis. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.

1
Everyone

Dirty

By on Mar 5, 2022

Review comment responded on Mar 15, 2022

Thank you for taking the time to rate your stay with us, Antonio. We are terribly sorry to see that your experience was not the clean and exceptional one that we intended for you. Thank you for allowing us to host you and we will make sure that we improve in this area for our future guests.

3
Business Business

I was not a fan of the location

By , from Gastonia on Jan 22, 2022

Review comment responded on Jan 24, 2022

Thank you very much for your constructive yet positive review. It was our pleasure to accommodate you and we look forward to your next visit.

1
Partner Couples

The service was awful and the room was unclean and smelled of cigarette smoke

By on Aug 4, 2021

Review comment responded on Sep 15, 2021

Thank you for reviewing your stay. We apologize that we fell short in delivering an exceptional experience. We never want your time with us to be less than perfect and we will make sure that we improve these areas for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.

2
Everyone

This property is some type of temporary housing for what appears to be disabled people, very low income people. The doors are always slamming all night all day, I had some person that was under the influence of something banging in my door in the middle of the night. Don’t expect a hotel.

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

We know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt because of the other guests. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned at the property level, so we create better guest experiences in the future

3
Everyone

By on Mar 21, 2021

Review comment responded on Apr 8, 2021

Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again to see our improvements.

4
Everyone

By on Feb 21, 2021

Review comment responded on Apr 8, 2021

We are glad our accommodations met your needs so nicely. Thank you for the great rating and we hope to see you again soon!

4
Business Business

It was very noisy. You could here people talking at all hours of the night.

By , from Lakeville on Dec 18, 2020

Review comment responded on Dec 18, 2020

We do apologize for the issues with the many noise interruptions you experienced and that they took away from the overall pleasant experience that we intended for you, Colleen. We do hope that our hardworking staff was able to address those concerns. We are so sorry that this left you with such a negative impression of our hotel and hope that all your future traveling experiences are wonderful ones.

3
Everyone

It was an okay stay nit there were some issues. The sink leaked so no storage there, no plates or cooking items in room, then found out you have to buy them and they have none, been backordered since March.

By , from Attleboro on Aug 12, 2020

Review comment responded on Aug 13, 2020

Thank you for taking the time to review our hotel. Susan. We are so disappointed to learn that your stay was met with these inconveniences. We apologize for the problems with the sink and cookware. Our staff works hard to address and fix these concerns promptly, and we are so sorry that we failed to do so during your time with us. We will make sure that we review these concerns with our team at the property so that we can improve in these areas for all our future guests. We wish you all the best in your future travels.

3
Family Family

Good location. The property policy prohibit smoking. and we "the guests" do ot smoke. but the workers smoke by the entrance all the time. 2nd hand smoke to the guests. it's a very poor practice.

By on Mar 22, 2020

Review comment responded on Mar 27, 2020

We are so sorry for the offensive odors that you experienced as we know the negative impact that it can have on you during your time with us. We look forward to addressing these issues with our housekeeping team to improve the quality of service that we are providing to each of our guests

WoodSpring Suites Providence

181 Corliss Street, Providence, RI 02904
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