Opinión verificada
2/10 Terrible
Ashley
14 jun. 2026
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Unfortunately, our reservation was double-booked. When we arrived, the cabin was already occupied by another guest. We were unable to reach anyone from either the property or Vrbo who could help at the time, so we had to spend part of our vacation finding another place to stay.
Communication was difficult throughout the process. We booked through Expedia, and because the reservation was processed through Vrbo, we were unable to receive messages or check-in instructions. In the end, that wouldn't have mattered since the cabin was already occupied.
A representative from the property contacted us more than 24 hours later and quickly refunded the portion they controlled, but the rest had to be handled through Vrbo, which took additional time and effort during our trip.
A few other things future guests should know: the cabin was much smaller than expected and would have been very tight for our family of four. The bridge leading to it is missing several planks, making it less than ideal when carrying luggage. The creek was dry during our early June visit, though that may be seasonal.
I'm leaving this review because we were told that double bookings happen fairly regularly. Mistakes happen, but I hope additional steps are taken to prevent future guests from arriving after a long day of travel only to find their accommodations already occupied, and no way to get any resolution.
Ashley
Se hospedó 3 noches en junio de 2026