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Suites Riviera Maya

3.0 star property
Hotel in Playa del Carmen with a 24-hour front desk and an outdoor pool

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Garden
Garden
Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi
Living room | 32-inch flat-screen TV with satellite channels, TV, pay movies
Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av Guayaba c/ esquina Av 28 de Julio, Calle Grosella 15, Col Los Olivos Fase 4, Playa del Carmen, QROO, 77710
  • Place, 28 de Julio Square
    ‪14 min walk‬
  • Place, Plaza Las Americas
    ‪3 min drive‬
  • Place, Temazcal Natura
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

Triple Room Standard

  • 215 sq ft
  • Sleeps 3

View all photos for Quadruple Room Standard

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Quadruple Room Standard

  • 215 sq ft
  • Sleeps 4

View all photos for Villa Deluxe

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Villa Deluxe

  • 1345 sq ft
  • Sleeps 12

View all photos for Standard Suite, Multiple Beds (101)

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (101)

  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Suite, Multiple Beds (102)

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (102)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Multiple Beds (202)

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (202)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe Villa

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Suite Deluxe Villa

  • 1291 sq ft
  • Resort view
  • Sleeps 15
  • 5 Double Beds, 1 Twin Bed and 2 Double Sofa Beds

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About the neighborhood

Playa del Carmen

Located within a mile (2 km) of 28 de Julio Square, Suites Riviera Maya is within 2 miles (3 km) of Plaza Las Americas. This 3-star hotel has 27 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • 28 de Julio Square - 14 min walk - 0.8 miles
  • Plaza Las Americas - 3 min drive - 1.4 miles
  • Temazcal Natura - 3 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 7 min drive - 3.1 miles
  • Xcaret Eco Theme Park - 18 min drive - 8.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Tacos Ribon - ‬9 min walk
  • ‪Carnitas Silao - ‬11 min walk
  • ‪Chilpetin Marisquillos - ‬10 min walk
  • ‪Carlota Home Bakery - ‬9 min walk
  • ‪Muelle 115 - ‬7 min walk

About this property

Suites Riviera Maya

Hotel in Playa del Carmen with a 24-hour front desk and an outdoor pool
Guests staying at Suites Riviera Maya enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 1900 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a computer station, a terrace, and barbecue grills.
32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer free toiletries, and Tempur-Pedic beds with down comforters ensure a restful night. Phones and ironing boards are also standard. Limited housekeeping is available.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee: MXN 200 for adults and MXN 180 for children

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 200 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 1900 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Hotel Suites Riviera Maya Playa del Carmen
Playa del Carmen Suites Riviera Maya Hotel
Hotel Suites Riviera Maya
Suites Riviera Maya Del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen

Frequently asked questions

What's there to do near Suites Riviera Maya?

This hotel is located in Playa del Carmen within a short 16-minute walk of 28 de Julio Square. You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Is parking available on site at Suites Riviera Maya?

Yes, self parking is offered for free at the hotel.

Does Suites Riviera Maya feature a casino on the premises?

No, Suites Riviera Maya doesn't have a casino.

Is there an indoor pool at Suites Riviera Maya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Suites Riviera Maya a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a comfy mattress as well as an outdoor pool and a terrace.

Does Suites Riviera Maya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Suites Riviera Maya have a restaurant with a breakfast menu?

Suites Riviera Maya offers continental breakfast for a surcharge though there is no restaurant.

Does Suites Riviera Maya allow pets to stay free of charge?

No, pets aren't allowed at Suites Riviera Maya.

Are there connecting rooms at Suites Riviera Maya?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Suites Riviera Maya?

The closest major airport to Suites Riviera Maya is Cozumel Intl. Airport (CZM), which is 23.6 mi away (271 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.1 mi away.

Can I book a room with a balcony at Suites Riviera Maya?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy garden or resort views.

Suites Riviera Maya Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far from the beach

they are askink for 100 00 deposit when in the expidea app says 60 mxn pesos
Stayed 4 nights in Dec 2017

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very far from beach this is a housing complex

this place is listed under hotel but is a housing complex shared house, taxis can t go into complex we had to walk with lugged 3 blocks ,damage one of my wifes hand bags costing me over 500 dll to replace ,only after we had the room # security personel will let taxis go into complex and taxis cost over 20 dll to pick you up at this location or drop you off ,not close to the beach or down town air conditioner does not work properly and when i google this hotel it has the same name as a 4star hotel in the beach area watch out i will not recomend this shared hotel :house
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fueron muy amables, me apoyaron con las necesidades que teníamos.
Stayed 2 nights in Jan 2020

8/10 Good

Gemma, Tabasco villahermosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo,para una pequeña familia y tuvimos suerte porque no llegaron los otros huéspedes y tuvimos la casa para nosotros ...la habitacion y casa cuentan con lo necesario para tu descanso.No tuve detalles con nada. Es una excelente opción para tu hospedaje.
Stayed 3 nights in Dec 2018

4/10 Poor

Norberto, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No te hospedes en Suites Riviera Maya

Fue decepcionante porque ni siquiera es una hotel, es una casa que está ubicada dentro de un fraccionamiento sumamente alejado del centro. La casa cuenta con tres habitaciones las cuales alquilan a familias diferentes, de tal manera que compartes la estancia y la cocina con otras personas. Las habitaciones son pequeñas e incómodas, no tienen closet ni siquiera una silla o un mueble; no tienes más remedio que dejar todas tus pertenencias en el suelo. Para colmo se descompuso la bomba del agua por lo que un día no pudimos bañarnos, no tuvimos agua ni para el wc Obviamente no hay personal de limpieza, al llegar te dan tus toallas que son las mismas que utilizas todo el tiempo que dure tu estancia. Pero eso sí, al llegar te exigen un depósito.
Stayed 3 nights in Dec 2017

8/10 Good

Andy, Ciudad de Mexico

Liked: Staff & service, property conditions & facilities, room comfort

Hotel agradable con mucha seguridad

Está en un lugar muy seguro y como tal el lugar es muy agradable. Las habitaciones son cómodas y con muy buena ventilación, baños limpios. La única excepción es que no siempre hay lo necesario (shampoo,papel de baño y jabón de baño).

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel limpio, pero mal ubicado.

La casa esta limpia en general, el cuarto esta muy incomodo para dos personas y la ubicación del hotel es muy mala; no obstante cabe mencionar que la atención del personal fue muy cordial.

2/10 Terrible

EDGAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Estafa de ubicacion

Buen día, no me parecio en lo absoluto en engañar al cliente con la ubicacion del hospedaje, confie en el punto de ubicacion del mapa que manejan en la pagina y me mandaron a otra ubicacion al final. Ademas el establecimiento se llama igual que suites rivera maya que rivera maya suites...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lugar para ir en familia grande.

Este lugar conviene para ir en familia, familia grande, pues conviene rentar toda la casita completa. La alberca está excelente. Lo único que no me agrada, en lo personal, es que la habitación no tiene closet ni lugar para guardar ropa. El personal que atiende es muy muy bueno.

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