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MAYAB Playa - 5Th. Ave

Property class: 3

Choose dates to view prices

Photo gallery for MAYAB Playa - 5Th. Ave

A rooftop pool area with a clear view of the ocean and surrounding buildings.
A bedroom with a bed, a ceiling fan, a TV, and a balcony with a view of buildings and a thatched roof structure.
A bedroom with a bed, a ceiling fan, a TV mounted on the wall, and a view of the outdoors through a sliding door.
A beach with a heart-shaped structure, a flag, and a signboard.
A hallway with tiled flooring, potted plants, and doors leading to rooms.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
5Ta Avenida Esquina con Calle 2 Norte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬

Room options

View all photos for Comfort Studio Suite, 1 King Bed

A hotel room with a bed, a ceiling fan, a TV, and a view of the outside.

Comfort Studio Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Queen Bed

A bedroom with a bed, a ceiling fan, a TV, and a balcony with a view of buildings and a thatched roof structure.

Panoramic Studio Suite, 1 Queen Bed

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

A beach with a heart-shaped structure, a flag, and a signboard.

Family Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, MAYAB Playa - 5Th. Ave is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 12-room, 3-star hotel has 5 beach bars along with conveniences like a private beach and free in-room WiFi.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Playacar Beach - 6 min walk - 0.4 miles
  • Central Square - 9 min walk - 0.5 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karen's - ‬1 min walk
  • ‪La Frontera Restaurant Bar - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Las Hijas De La Tostada - ‬1 min walk

About this property

MAYAB Playa - 5Th. Ave

Guests of MAYAB Playa - 5Th. Ave enjoy features like a children's pool, free WiFi in public areas, and express check-in. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This hotel also has express check-out.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters. Refrigerators, ceiling fans, and wardrobes or closets are also available.
Recreational amenities at the hotel include a children's pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 10 per day)
  • Street parking available

Food and drink

  • 5 beach bars

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 10 per day (10 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

MAYAB Playa - 5Th. Ave Hotel
Hotel Castillo Del Mar 5Th. Ave
MAYAB Playa - 5Th. Ave Playa del Carmen
MAYAB Playa - 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at MAYAB Playa - 5Th. Ave?

MAYAB Playa - 5Th. Ave provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at MAYAB Playa - 5Th. Ave?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at MAYAB Playa - 5Th. Ave on Nov 6, 2026 start from $27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to MAYAB Playa - 5Th. Ave?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at MAYAB Playa - 5Th. Ave?

No, this hotel doesn't offer parking.

Does MAYAB Playa - 5Th. Ave have a casino on the premises?

No, MAYAB Playa - 5Th. Ave doesn't have a casino.

Is there an indoor pool at MAYAB Playa - 5Th. Ave?

No, there is no indoor pool at this hotel.

Is MAYAB Playa - 5Th. Ave good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a private beach (direct access) and 5 beach bars.

Does MAYAB Playa - 5Th. Ave have a hot tub?

No, this hotel doesn't have a spa tub.

Does MAYAB Playa - 5Th. Ave have a restaurant with a breakfast menu?

No, MAYAB Playa - 5Th. Ave doesn't have a restaurant that serves breakfast.

Does MAYAB Playa - 5Th. Ave allow pets to stay for free?

No, pets aren't allowed at MAYAB Playa - 5Th. Ave.

Does MAYAB Playa - 5Th. Ave have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to MAYAB Playa - 5Th. Ave?

The closest major airport to MAYAB Playa - 5Th. Ave is Cozumel Intl. Airport (CZM), which is 20.7 mi away (255 minutes by car).

Can I book a room with a balcony at MAYAB Playa - 5Th. Ave?

No, you won't find guestrooms with balconies at MAYAB Playa - 5Th. Ave.

MAYAB Playa - 5Th. Ave Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 150 reviews
Rating 8 - Good. 36 out of 150 reviews
Rating 6 - Okay. 29 out of 150 reviews
Rating 4 - Poor. 10 out of 150 reviews
Rating 2 - Terrible. 20 out of 150 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great location, super close to everything. The pool wasn’t operational sadly, but overall it’s a good place to sleep.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Good for the price not bad
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was spotless and in the best location for the best price!
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Excellent location with everything around and 1 minute walk distance to the very beautiful beach
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
it is close to everything and very convenient
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super convenient to go and walk around, but there was no parking anywhere near and nothing is marked or has signs. The bed was clean thankfully the rest of the room wasn’t. The bathroom was full of mould and was dirty. There was hair all over the floor and in the shower. I got what I paid for and had a wonderful time and a safe spot to sleep
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Location is great, if you like it loud no problem for me I can sleep through anything. The staff was pretty good one block from the beach.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location, I give the MayaB 5 stars. It is in no way any type of luxury hotel. Three floors, narrow stairs, no elevator. But it was clean and comfortable, albeit sparsely furnished. There was an in room refrigerator, which worked well. The King Size bed was comfortable, but the bed linens were a bit worn. The rooftop pool was small, with no place to lay out on the pool deck, as the pool was raised above the main level. There were lounge chairs and seating at tables with umbrellas on the main deck, which was below pool level, Overall, it was adequate for our needs, as long as you aren’t looking for a luxury hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money. It is obviously not a resort, but there are far worse places that are masquerading as resorts and are worse than Mayab
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Room felt clean and cool!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Everything ok
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The price for where you are is amazing.,.but the
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Consider this place a "free reign" place to stay....kinda like an Air BnB or something. No real staff available for help or cleaning but it's steps from the beach, the action on 5th and the city of Playa del Carmen. Keep aware of your surroundings because there's no extra security but it's fine if you keep your wits about you.
Outside
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness
Location, location, location! Price, price, price! Air conditioner and WiFi worked fine. Never saw the private beach that was advertised.
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

I could find this place earlier when i arrived and ended up purchasing another room.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive , old and dirty
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Receptionist is rude and not interested in guest services. I arrived early and without a hello or anything she snapped “check in is at 3”, I said I know but wondering if there is somewhere I can store my bag. She said No, come back at 3. When I came back at 3, again no greeting just said I need your ID, go to the 2nd floor. Later I saw a bulletin on her office door offering luggage storage, but she didn’t share that info. The pool loungers were covered in bird poop and pile of garbage in the corner of the deck. The cleaning people were very nice. The room was fine and a decent price.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
My fault I did not check for an elevator and my and i are 69 and 70 years old and could not do the steps. We stayed one night and moved to another hotel. Room was clean, but small.
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
The room was dark and in a really bad condition, the bed sheets and pillow cases are very old and stained. The bathroom smelled terrible and no ventilation. The hotel doesn't have an elevator and the stairs are very narrow and slippery. We only stayed there for one night. I do not recommend it.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Great location. AC in room is awesome. Nice receptionists. Room is gross. Sheets and towels have stains. Terrible shower head and pressure in shower. Dripping from rain.
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Staff & service
It was all bad.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

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