No hot water at least half the time. No water pressure to speak of. Mold in the bathroom ceiling. Rusted shower head. Toilet leaked. No washclothes so bring your own. You have to rent the lock to utilize your safe. Requested a mini fridge in both rooms and never received either one. I asked and was told "we don't have fridges". Next day I saw one being delivered to a guests room. Floors are black so even when they clean, you still have dirty black feet. Wifi is based out of the hotel across the street. It sucks in this hotel. (I'm guessing the hamster died and they haven't checked on it recently.) One pool and it's small. Pool bathroom stinks constantly.
Malo todo
Located in Downtown Playa del Carmen, Aspira Hotel & Beach Club is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 38-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy dining at one of 2 onsite restaurants including La Ceiba, which specializes in international cuisine. At the end of the day, unwind with a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
All 38 air-conditioned rooms feature balconies, ceiling fans, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Ironing boards, desks, and wardrobes or closets are also available.
Guests of Aspira Hotel & Beach Club enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include a terrace, laundry facilities, and a garden.
No hot water at least half the time. No water pressure to speak of. Mold in the bathroom ceiling. Rusted shower head. Toilet leaked. No washclothes so bring your own. You have to rent the lock to utilize your safe. Requested a mini fridge in both rooms and never received either one. I asked and was told "we don't have fridges". Next day I saw one being delivered to a guests room. Floors are black so even when they clean, you still have dirty black feet. Wifi is based out of the hotel across the street. It sucks in this hotel. (I'm guessing the hamster died and they haven't checked on it recently.) One pool and it's small. Pool bathroom stinks constantly.
Malo todo
Buenos días, agradecemos el tiempo que ha brindado en compartirnos sus comentarios, para nosotros es muy importante saberlo para poder continuar mejorando en nuestro servicio. Esperamos que en un futuro nos brinde una nueva oportunidad y mejorar su experiencia. Saludos.
Dear Williamns; Dear Catherine, We are very sorry you had this situation,, However we will consider your comments to continue to maintain our price-quality relationship. Thank you for your evaluatio No more for now I wish you an excellent day. Yvonne Yah E-commerce Sales Manager.