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Days Inn & Suites Plattsburgh

2.0 out of 5.0

Recent guest reviews

Plattsburgh is an ugly town not worth stopping at.

Wonderful time with family and friends. Mayors Cup fireworks were awesome.

Check in was at 3pm. I arrived at 3:05 and had to sit in the lobby for 45 minutes because the room was ready. No accommodation was offered for the inconvenience. Room was not worth the price. Pretty sure my sheets were the same sheets from the previous guest. I had just recently had surgery and needed to lay down so I had to put the thought out of my mind! Would not EVER stay or recommend!!!

The staff was very nice. The breakfast was good but they need to provide fresh fruit. The hallway rugs need to be attended to. The bedroom bedspread is very brown and gives me a sense that millions of germs are hiding in it.

One of the bed had dirty sheets. There were stains (I will leave it at that) on the back of the bathroom door that should have been washed off. The breakfast area was messy and under maintained. The staff was pleasant.

I love staying at this hotel and i surely would recommend for people to stay

This was our second time at this hotel and we are favorably impressed.

Staff was exceptionally friendly and helpful. The hotel provided a breakfast buffet which included eggs, sausage, waffles, etc. Very comfortable, clean rooms right off the major highway. I highly recommend it.

Been staying at this hotel for 10 years now...at a rate of 2-4 times per year? Anyhow, we'd originally liked it very much then there was perhaps a two year spurt wherein things appeared to be out of kilter with the newest staff, overly bleached sheets (think chlorine smell and you'll get the picture), cable not working properly and more. But then things fell back into place this year with out latest visit in September of 2015 being the best. Not only did the sheets no longer reek of chlorine but dang! That bed was comfortable! Awesome comforter and extra pillows really made my nights! Great to see as well the redone gym, although it'd be nice to see some true work out equipment but hey! I'll take addition of NEW equipment over the old run down ones they'd had for years. Oh, and their great breakfast got better this year with the addition of cooked eggs and sausages. :-) Looking forward now to returning in the future! ...'just like we used to. -)

Lobby was being renovated at the time. Room was clean. Bathroom was updated. Good value for overnight.

hotel was close to high way and all amenities you need.

Nice staff. Clean room. Close to SUNY. Great Value.

I stayed for 2 nights but the first room had too VERY soft beds and I ended up sleeping on the floor. The next morning I had talked to someone at the front desk and they set me up with another room. Great job on the new room Thank you!!

The rooms were fairly quick clean. However the beds in one of the rooms was way too soft so I spoke to the staff the next morning and they moves me into another room however in both rooms I did find that there were electrical problems one of the outlets did not work and one of the lamps in the other room did not work Also the microwave and one of the rooms was fairly noisy and it sounded like you needed to read be replaced soon.

Very good experience! The staff was accommodating and the room was exactly as described. I would definitely recommend this hotel if visiting the area!

Unfortunately we were not happy with our stay at the hotel. The rooms were very out-dated, the bathrooms were so small there was no place to put a change of clothing after a shower except on the toilet seat. The breakfast was OK, but could have used some more fruit or yogurt for healthy choices

Upon check-in there were three people waiting ahead of me and there was no front desk clerk. He had left to show someone a suite to possibly book in August and he was the ONLY employee there. Check-in took over 30 minutes as he was trying to figure out how to add the suite to the block of rooms, while also trying to contact another employee...calling other people to get her cell number, etc. Was a nightmare. Also had to switch rooms due to no wifi reception in our original room. All in all, it just took way too long to get settled in, the noise from the exit was horrible, and the walls are thin!

Nice place, nice people. I've stayed here before, I'll stay here again.

Overall good experience their fitness room was the biggest joke ever. Then the only othe complaint was the bath towels were ragged and just unpleasant to use.

Our check-in was very simple. They readily accepted our reservation A nice complimentary breakfast was available, in a spacious, clean dining area. The room was average, but comfortable.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 5

Business Room, 1 King Bed

King 1 | Sleeps 3

Business Room, 1 Queen Bed

Queen 1 | Sleeps 3

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for Days Inn & Suites Plattsburgh

Everyone (7) Couples (25) Business (3) Family (20) Other (3) Friends (3)
2

outdated hotel w dirty hallway carpets.

Everyone

Plattsburgh is an ugly town not worth stopping at.

By on Jul 23, 2017

5

convenient location

Everyone

Wonderful time with family and friends. Mayors Cup fireworks were awesome.

By on Jul 11, 2017

2

terrible service. disgusting, dingy bed linens.

Everyone

Check in was at 3pm. I arrived at 3:05 and had to sit in the lobby for 45 minutes because the room was ready. No accommodation was offered for the inconvenience. Room was not worth the price. Pretty sure my sheets were the same sheets from the previous guest. I had just recently had surgery and needed to lay down so I had to put the thought out of my mind! Would not EVER stay or recommend!!!

By on Jul 5, 2017

3

close to my son's college, stores and highway.

Everyone

The staff was very nice. The breakfast was good but they need to provide fresh fruit. The hallway rugs need to be attended to. The bedroom bedspread is very brown and gives me a sense that millions of germs are hiding in it.

By on Jan 28, 2017

2

not clean

Everyone

One of the bed had dirty sheets. There were stains (I will leave it at that) on the back of the bathroom door that should have been washed off. The breakfast area was messy and under maintained. The staff was pleasant.

By , from upstate ny on Dec 29, 2016

5
Everyone

I love staying at this hotel and i surely would recommend for people to stay

By on May 22, 2016

5

nice hotel right off of 87

Everyone

This was our second time at this hotel and we are favorably impressed.

By , from Syracuse NY on Apr 27, 2016

Review comment responded on May 17, 2016

Dear Edie: Thank you for the kind review of your stay at our Days Inn & Suites of Plattsburgh, NY. We appreciate your business and look forward to your return visit. Michael W. Nadeau, CHA General Manager

5

last minute

Couples

Staff was exceptionally friendly and helpful. The hotel provided a breakfast buffet which included eggs, sausage, waffles, etc. Very comfortable, clean rooms right off the major highway. I highly recommend it.

By on Dec 23, 2015

5

loved that bed!!!!!

Couples

Been staying at this hotel for 10 years now...at a rate of 2-4 times per year? Anyhow, we'd originally liked it very much then there was perhaps a two year spurt wherein things appeared to be out of kilter with the newest staff, overly bleached sheets (think chlorine smell and you'll get the picture), cable not working properly and more. But then things fell back into place this year with out latest visit in September of 2015 being the best. Not only did the sheets no longer reek of chlorine but dang! That bed was comfortable! Awesome comforter and extra pillows really made my nights! Great to see as well the redone gym, although it'd be nice to see some true work out equipment but hey! I'll take addition of NEW equipment over the old run down ones they'd had for years. Oh, and their great breakfast got better this year with the addition of cooked eggs and sausages. :-) Looking forward now to returning in the future! ...'just like we used to. -)

By on Sep 28, 2015

4

college visit stay

Families

Lobby was being renovated at the time. Room was clean. Bathroom was updated. Good value for overnight.

By on Sep 16, 2015