We were interested in upgrading our room for a private pool room since our room was directly facing the main pool, was kind of hard to enjoy the balcony when you can basically have a conversation with the people in the pool. We were told to come back every morning to ask, every morning the price changed and it was a little difficult to even find someone who could even check or do the room change for us really. The kids pool is basically useless since there’s kids jumping around the main pool anyway. The all inclusive breakfast is no where near greek food, was a Cuba buffet. Had to pay 3 euro for an espresso cause that’s not included. Finally I had enough and told them I wasn’t happy and I was checking out early, the AC was terrible, my fiancées asthma was acting up and there were ants in the room.... the manager didn’t even come see us, the girl at the front told me someone would call me. I never got a phone call! I even emailed the hotel to tell them how unpleasant my stay was and no one ever got back to me. They do not care. If you’re going for a nice greece trip, save yourself the disappointment.