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Recent guest reviews

Loved the cookies upon check in! The room was comfortable and clean. Staff was friendly. Coffee was very good in the morning too.

Great location! You can either walk or drive to many of the places around Pittsburgh. Staff was quite courteous with both checking in and checking out.

Rooms were beyond clean whole hotel clean clean clean great staff💜

The room was dirty. The staff did nothing to accommodate us when we called. They refused to clean the room or change our room because we booked on orbitz and not with their website.

Good location, friendly staff, could have better amenities

Great location! Very good restaurant. Room was very clean and nice—hallways were a little out dated and worn out, but that’s clearly the least important part. The lobby was very nice and spacious, too.

The rooms were very clean and the property was located just a short walk from the hockey arena, allowing me to park my car thr entirety of my stay and walk where i needed to.

No fridge in room. No vent in bathroom. All else was good.

It was close all the attractions I like that fact the subway was right across the street

We were traveling with another couple and booked our hotel together. The hotel placed us on the 18th and 19th floors which was weird that we weren’t placed on the same floor.

Wonderful hotel. Great staff, nice dinner at the Bigelow Grill.

Shuttle service was helpful and restaurant was good. Other than that stay was disappointing. Rooms seemed old and worn. We stayed in a queen suite-the bathroom was tiny. The mattress on the pull out sofa was stained. We had to call for linens and towels. There was one small mirror in the bathroom which was the only mirror in the entire room. We were told at check in that we could chose any floor bc so many queen suites were open. Once in the room we realized the bedroom was right next to the elevator shaft and could hear the elevator constantly running. I called and asked to switch rooms and was told they were all full which was about an hour after we checked in. I would stay elsewhere next time.

I have stayed here several times and have always had a good experience. Clean rooms, comfortable beds and friendly, accomodating staff. Its literally a 3 minute walk to the arena and Duquesne University.

Nothong unique about this property. It was an average hotel.

Very clean, quiet, close to many restaurants and NHlL venue. Warm cookies upon arrival is a nice touch.

One Bigelow Square Pittsburgh PA

Hotel highlights

  • Walking distance to PPG Paints Arena and David L Lawrence Convention Center
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Pittsburgh, DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is within a 10-minute walk of popular sights such as PPG Paints Arena and David L Lawrence Convention Center. This 3.5-star hotel welcomes guests with 342 rooms and conveniences like an indoor pool, a 24-hour fitness center, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

All 342 heated rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect to find WiFi, free wired Internet, and 37-inch TVs with DVD players. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 26 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Everyone (23) Business (1) Couples (3) Family (7)
4
Friends

Loved the cookies upon check in! The room was comfortable and clean. Staff was friendly. Coffee was very good in the morning too.

By , from Mohnton, PA on Aug 19, 2020

Review comment responded on Aug 24, 2020

Hi Ashley, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant, especially our wonderful DoubleTree Chocolate Chip & Walnut Cookies! We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.

4
Family

Great location! You can either walk or drive to many of the places around Pittsburgh. Staff was quite courteous with both checking in and checking out.

By , from STL on Aug 19, 2020

Review comment responded on Aug 24, 2020

Hi Stacy, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location and friendly service. Our location is perfect for guests wanting to stay in the immediate Downtown Area so we're happy to hear you took great advantage. It’s encouraging to hear that our hard work is positively affecting the guest experience. Thank you for your kind feedback and we look forward to hosting you again.

5
Family Family

Rooms were beyond clean whole hotel clean clean clean great staff💜

By , from Pittsburgh on Jun 13, 2020

Review comment responded on Jul 10, 2020

London, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.

4
Everyone

By on Jun 9, 2020

Review comment responded on Jul 11, 2020

Thank you for sharing your kind review with us and other travelers. It’s encouraging to hear that our hard work is positively affecting the guest experience. Please visit us again upon your return to the area.

2
Family

The room was dirty. The staff did nothing to accommodate us when we called. They refused to clean the room or change our room because we booked on orbitz and not with their website.

By on Mar 5, 2020

Review comment responded on Mar 5, 2020

Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the guest experience. We appreciate your time in reviewing our hotel and hope to see you again.

4
Everyone

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location and friendly service. It’s encouraging to hear that our hard work is positively affecting the guest experience. Please visit us again upon your return to the area.

4
Business Business

Good location, friendly staff, could have better amenities

By on Dec 30, 2019

Review comment responded on Jan 1, 2020

Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location and friendly service. It’s encouraging to hear that our hard work is positively affecting the guest experience. Please visit us again upon your return to the area.

4
Everyone

Great location! Very good restaurant. Room was very clean and nice—hallways were a little out dated and worn out, but that’s clearly the least important part. The lobby was very nice and spacious, too.

By on Dec 22, 2019

Review comment responded on Dec 22, 2019

We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again.

5
Partner Couples

The rooms were very clean and the property was located just a short walk from the hockey arena, allowing me to park my car thr entirety of my stay and walk where i needed to.

By on Dec 15, 2019

Review comment responded on Dec 16, 2019

We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again.

4
Friends

No fridge in room. No vent in bathroom. All else was good.

By on Oct 2, 2019

Review comment responded on Oct 2, 2019

Hello thank you for taking the time to give us your feedback of the hotel as we can use this information and speak to the correct departments about any issues. In the future when you stay with us you can always request to have a fridge in your room. They do not come standard in all room types. Thank you have a great day.

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

One Bigelow Square, Pittsburgh, PA 15219
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