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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

3.5 out of 5.0

Recent guest reviews

Over all stay was pleasant. Hotel could of had more maps or direction of hotel. Room had no fridge until requested. One was brought up quickly. Thanks

Close to arena. Morning staff did not let us know our cab was waiting upon check out but was ordered nite before. Other than that a great place to stay and clean

Everything was good , but for me was uncomfortable, but my husband slept good. Everything was clean . staff were friendly and helpful.

I only stayed one night as I was in town for a day meeting. My room was surprisingly spacious and the staff was very helpful and professional. I enjoyed a perfect stay.

Decent price for a downtown hotel but the bathroom had mildew in the shower and water spots on the ceiling. Pillows were very hard. Staff texted me three times without permission asking how my stay was going.

Great for a business trip. It was close to my conference but a better price than that property.

Friendly and helpful staff, convenient bar/restaurant, low noise level in public levels and guest rooms and good location for those not afraid of a little walking. I would have provided more specifics under "what did you like" and "location and things to do nearby," but your spaces allotted are not allowing me to write more than a few sentences.

Staff is always friendly and helpful, and the bottle of water/cookie at check in/out is a nice bonus. Love the central location, and the convenient adjoining 711. That said, there was some mold ion the bathroom ceiling that irritated my allergies on my last stay. Still, overall a great spot.

Not a top of the line hotel -- but the staff was doing all that they could. The breakfastt chef even came over to tell me he wanted to do my over-medium eggs again, cuz he wasn't happy with how they turned out -- BTW -- they were delish!

Stayed here for 3 nights - good experience, clean rooms. Not as modernized as some other high end hotels - but functional.

The hotel was in a perfect location, the staff was wonderful and the room was clean and spacious. A small fridge would have been helpful. Also a humidifier would have improved the quality of the rooms environment.

Waiting for elevators was terrible. There were no luggage carriers available, and no one willing to help find any! Bartender was rude.

definitly will stay here again in Pittsburgh... Close and easy to get to sporting event

Avg hotel. No maid service last day due to management error. Recommend eating elsewhere

This hotel is fantastic. The staff is great and go out of their way to assist you. The only issue I had with this hotel is the parking. Their parking garage was always full. Therefore, you have to tote your luggage across the street. That was somewhat of a hassle, but it would not deter me from staying there again!

We thought this Hotel was great. We had plenty of room and we need to request the sheets and blanket for the pull out bed and they were delivered quickly. Thanks for a great nights sleep.

Wonderful hotel. We had a great trip. Location was wonderful. Accessible to a lot of attractions and restaurants.

I chose this hotel for its location and it turned out that it was in great location for my visit. Also the room was clean room. And the restaurant was very good, and I was very pleased with my meal.

Our trip to the Doubletree in Pittsburgh was awesome. . Rooms were sold out because of the concert next door. We were upgraded to a suite. Nice view. Staff was awesome.

Hotel was great, just what we were looking for. We were in town to go to a Penguins game, and not only was this a nice, yet affordable hotel, but it was only about a block or two from the arena. It worked out great.

One Bigelow Square Pittsburgh PA

Hotel highlights

  • Close to PNC Park and Monongahela Incline
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Pittsburgh, DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is within a mile (2 km) of popular sights such as PNC Park and Monongahela Incline. This 3.5-star hotel welcomes guests with 342 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Pittsburgh, it's also close to University of Pittsburgh and Heinz Field.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.


Rooms

All of DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown's 342 rooms are air-conditioned and have an array of amenities, including iPod docks, microwaves, and refrigerators. 37-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free bottled water are other standard amenities.


Property features

At DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 26 per night, and there's also a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.

Guest reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Everyone (10) Business (15) Couples (60) Family (21) Other (7) Friends (15)
5

nice hotel

Everyone

Close to arena. Morning staff did not let us know our cab was waiting upon check out but was ordered nite before. Other than that a great place to stay and clean

By on Mar 3, 2018

Review comment responded on Mar 3, 2018

Thank you for choosing DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. We are glad that overall you had a good stay, but I am sorry for the inconvenience you experienced due to the service issues at our hotel. We hope the positive aspects of your stay will encourage you to choose us again in the future Take Care, Tim Zugger, General Manager

5

close to pg arena and restaurants

Everyone

Everything was good , but for me was uncomfortable, but my husband slept good. Everything was clean . staff were friendly and helpful.

By , from PA on Feb 5, 2018

Review comment responded on Feb 7, 2018

Dear J, I greatly appreciate you taking the time to rate us 5 out of 5 and leave us feedback regarding your experience. I'm sorry you did not have a comfortable stay, but am relieved to know you found everything clean and our team friendly and helpful. If you would like to reach out to us to discuss what made you uncomfortable, we would be more than happy to take note so we can improve the experience we offer. Thank you for choosing our Doubletree. We hope to have the opportunity to host you again one day!

4

excellent location in downtown pittsburgh.

Everyone

I only stayed one night as I was in town for a day meeting. My room was surprisingly spacious and the staff was very helpful and professional. I enjoyed a perfect stay.

By on Jan 28, 2018

Review comment responded on Jan 29, 2018

Dear Valued Guest, I really appreciate you taking the time to leave us a four star review! I'm delighted to read that you enjoyed a perfect stay! I'm glad you found your room spacious and our staff very helpful and professional. Thank you for staying at our Doubletree. We hope to have the opportunity to host you again one day. Sincerely, Hannah S. Front Desk Manager Doubletree by Hilton Downtown Pittsburgh

3
Everyone

Decent price for a downtown hotel but the bathroom had mildew in the shower and water spots on the ceiling. Pillows were very hard. Staff texted me three times without permission asking how my stay was going.

By on Nov 15, 2017

Review comment responded on Nov 22, 2017

Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. At your earliest convenience if you wish to reach out to us to speak more on the issues you experienced we will be more than happy to hear back from you. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!

5
Business Travelers

Great for a business trip. It was close to my conference but a better price than that property.

By on Oct 24, 2017

Review comment responded on Oct 28, 2017

Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We are happy to see that your recent stay with us was above expectations and fit perfectly for your business trip. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!

5

good all-around choice for a down pittsburgh hotel

Everyone

Friendly and helpful staff, convenient bar/restaurant, low noise level in public levels and guest rooms and good location for those not afraid of a little walking. I would have provided more specifics under "what did you like" and "location and things to do nearby," but your spaces allotted are not allowing me to write more than a few sentences.

By , from Silver Spring, MD on Oct 22, 2017

Review comment responded on Oct 28, 2017

Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We are ecstatic to see that you fully enjoyed all aspects of your stay with us and appreciate all the positive feedback you have provided and wished to provide. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!

4

good place to stay downtown.

Everyone

Staff is always friendly and helpful, and the bottle of water/cookie at check in/out is a nice bonus. Love the central location, and the convenient adjoining 711. That said, there was some mold ion the bathroom ceiling that irritated my allergies on my last stay. Still, overall a great spot.

By on Aug 26, 2017

Review comment responded on Sep 2, 2017

Thank you for your feedback. We are pleased to hear that your overall stay was enjoyable and that you were satisfied with the staff, cookies and water! We apologize for any inconvenience had as it relates to the accommodations and we will certainly have that looked at to avoid issues in the future. We hope you will consider staying with us the next time you are traveling to Pittsburgh!

3

just fine

BusinessTravelers

Not a top of the line hotel -- but the staff was doing all that they could. The breakfastt chef even came over to tell me he wanted to do my over-medium eggs again, cuz he wasn't happy with how they turned out -- BTW -- they were delish!

By on May 19, 2017

Review comment responded on May 22, 2017

Good Afternoon, Thank you for taking the time to provide your feedback on your recent stay with us. I apologize the accommodations were not up to your expectations but glad the hear the staff treated you well. We do hope you choose us when returning to the area, possibly for a game! Thank you, Jesse

4

nice place that's right downtown, close to ppg.

Everyone

Stayed here for 3 nights - good experience, clean rooms. Not as modernized as some other high end hotels - but functional.

By , from orlando, fl on Dec 9, 2016

4

great place to stay in downtown pittsburgh

Everyone

The hotel was in a perfect location, the staff was wonderful and the room was clean and spacious. A small fridge would have been helpful. Also a humidifier would have improved the quality of the rooms environment.

By , from Toronto on Nov 23, 2016