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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

3.5 out of 5.0
Overview Reviews Amenities & Policies
One Bigelow Square, Pittsburgh, PA
1-844-663-2269
  • Walking distance to PPG...
  • Free WiFi and wired Int...
  • Onsite dining
  • Indoor pool
3.9
out of 5
Average Guest Review
See all 144 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

No fridge in room. No vent in bathroom. All else was good.

It was close all the attractions I like that fact the subway was right across the street

Wonderful hotel. Great staff, nice dinner at the Bigelow Grill.

Shuttle service was helpful and restaurant was good. Other than that stay was disappointing. Rooms seemed old and worn. We stayed in a queen suite-the bathroom was tiny. The mattress on the pull out sofa was stained. We had to call for linens and towels. There was one small mirror in the bathroom which was the only mirror in the entire room. We were told at check in that we could chose any floor bc so many queen suites were open. Once in the room we realized the bedroom was right next to the elevator shaft and could hear the elevator constantly running. I called and asked to switch rooms and was told they were all full which was about an hour after we checked in. I would stay elsewhere next time.

I have stayed here several times and have always had a good experience. Clean rooms, comfortable beds and friendly, accomodating staff. Its literally a 3 minute walk to the arena and Duquesne University.

Nothong unique about this property. It was an average hotel.

Very clean, quiet, close to many restaurants and NHlL venue. Warm cookies upon arrival is a nice touch.

I rented a car and there was no room for me to park on property so I had to park on a different parking garage it was a super inconvenient

Everyone from the hotel was extremely professional and polite the hotel was clean the food was delicious

Large rooms and bathrooms, clean and centrally located in the city.

Bathroom fixtures and design is not too good. Toilet is too low and too small, bathtub has no safety hand bar.... I checked in Hilton Honor room, all the pillows on the the floors....I requested to change to other room... my meeting schedule was deleyed.....

Close to arena. Morning staff did not let us know our cab was waiting upon check out but was ordered nite before. Other than that a great place to stay and clean

Everything was good , but for me was uncomfortable, but my husband slept good. Everything was clean . staff were friendly and helpful.

I only stayed one night as I was in town for a day meeting. My room was surprisingly spacious and the staff was very helpful and professional. I enjoyed a perfect stay.

Decent price for a downtown hotel but the bathroom had mildew in the shower and water spots on the ceiling. Pillows were very hard. Staff texted me three times without permission asking how my stay was going.

Great for a business trip. It was close to my conference but a better price than that property.

One Bigelow Square Pittsburgh PA

Hotel highlights

  • Walking distance to PPG Paints Arena and Benedum Center
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Pittsburgh, DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is within a 10-minute walk of popular sights such as PPG Paints Arena and Benedum Center. This 3.5-star hotel welcomes guests with 342 rooms and conveniences like an indoor pool, a 24-hour fitness center, and a 24-hour business center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

Guests can expect to find WiFi, free wired Internet, and 37-inch a TV with a DVD player. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a sofa bed, and a refrigerator.


Property features

At DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 26 per night. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4
$166* Per night/room Oct 20 - Oct 21

Standard Room, 1 King Bed

King 1 | Sleeps 2

Suite, Accessible, Non Smoking

King 1 | Sleeps 5

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 7

Guest reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Everyone (20) Couples (61) Business (15) Family (24) Other (7) Friends (15)
4
Friends

No fridge in room. No vent in bathroom. All else was good.

By on Oct 2, 2019

Review comment responded on Oct 2, 2019

Hello thank you for taking the time to give us your feedback of the hotel as we can use this information and speak to the correct departments about any issues. In the future when you stay with us you can always request to have a fridge in your room. They do not come standard in all room types. Thank you have a great day.

5
Everyone

It was close all the attractions I like that fact the subway was right across the street

By on Sep 17, 2019

Review comment responded on Sep 29, 2019

Hello we are glad you were able to access our great city at no charge with our light rail service Pittsburgh provides. We hope you came back soon have a great day.

4
Everyone

By on Sep 3, 2019

Review comment responded on Sep 29, 2019

Thank you for taking the time to review our hotel. We hope you come again soon, have a great day.

5
Everyone

By on Sep 1, 2019

Review comment responded on Sep 29, 2019

Thank you for taking the time to review our hotel. We hope you visit us again soon, have a great day.

5
Families

Wonderful hotel. Great staff, nice dinner at the Bigelow Grill.

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Thank you for staying at Doubletree by Hilton Hotel & Suites Pittsburgh Downtown and for your fantastic review. We are glad you were impressed by our courteous staff and that you had an enjoyable time at our on-site restaurant, Bigelow Grille - Contemporary American Restaurant. It was a pleasure hosting you, and we look forward to seeing you again soon. Take Care, Tim Zugger, General Manager

2
Family with small children Families

Shuttle service was helpful and restaurant was good. Other than that stay was disappointing. Rooms seemed old and worn. We stayed in a queen suite-the bathroom was tiny. The mattress on the pull out sofa was stained. We had to call for linens and towels. There was one small mirror in the bathroom which was the only mirror in the entire room. We were told at check in that we could chose any floor bc so many queen suites were open. Once in the room we realized the bedroom was right next to the elevator shaft and could hear the elevator constantly running. I called and asked to switch rooms and was told they were all full which was about an hour after we checked in. I would stay elsewhere next time.

By on May 24, 2019

Review comment responded on May 25, 2019

Thank you for sharing the specifics of your visit. We are happy you liked our shuttle service and restaurant. However, we are sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Take Care, Tim Zugger, General Manager

3
Everyone

By on May 20, 2019

Review comment responded on May 21, 2019

Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Take Care, Tim Zugger, General Manager

5
Families

I have stayed here several times and have always had a good experience. Clean rooms, comfortable beds and friendly, accomodating staff. Its literally a 3 minute walk to the arena and Duquesne University.

By on May 16, 2019

Review comment responded on May 17, 2019

Thank you for staying with us again at the DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. We are happy knowing our convenient location, friendly staff, and comfortable accommodations always meet your expectations for an outstanding experience. We appreciate your loyalty and hope you are planning your next visit with us. Take Care, Tim Zugger General Manager

4
Partner Couples

Nothong unique about this property. It was an average hotel.

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for taking the time to share that your stay at the DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown was overall comfortable. We appreciate your feedback and hope to welcome you again so we can make an even better impression. Take Care, Tim Zugger, General Manager

5
Everyone

Very clean, quiet, close to many restaurants and NHlL venue. Warm cookies upon arrival is a nice touch.

By , from Central PA on Feb 3, 2019

Review comment responded on Feb 4, 2019

Thank you for the generous review of the DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. We are delighted to know you had a great stay and that you loved our location. We appreciate you highlighting our warm treat and look forward to your next visit. Take Care, Tim Zugger, General Manager

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

One Bigelow Square, Pittsburgh, PA 15219
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