I was bummed. Chose to stay there because of the name, and pictures online. It looks like a hotel that just got bought and undergoing a remodel, trying to stay open during it. The front desk lady was very kind.
Room floor was dirty; dirty mirrors; fat grubby guy lying on lobby couch with boots on couch
Staff was great. However, the location was fairly noisy for a good portion of the night.
The stay was good. Excellent breakfast. Disappointed with common hallway carpet in building. The room A/C was loud. Used pillow over my head to mask out the A/C sound. Overall, my stay was good and would recommend to family and friends.The price of my stay was very good.
Dirty and air conditioning didn’t work. Not a typical country in and suites
We arrived at 4. Check in at 3. Got the key. Room door was open. Bed wasn't made. Floos dirty. Front desk asked if we could leave and come back later. We didn't as we had brought our stuff in. We waited by our door while house keeping made the bed and declared the room ready. We went in and the floors were dirty. We asked that they be swept. Someone came with a broom that I wouldn't use to sweep my porch with (it was nasty). We stayed... but we will NEVER stay there again.
The hotel had some hot food with your bag breakfast . Which was nice every else stayed had fruit and muffin.
Great beds. Great breakfast. Room 134 needs a major clean. It was gross. Needs a thorough clean not a mop. Bathroom floor was disgusting as was the floor in and under near corners. Not the best smell either Desk staff lovely
Located within a 5-minute walk of Pierre Players, Country Inn & Suites by Radisson, Pierre, SD is within a 15-minute stroll of South Dakota State Capitol. This 53-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Centrally located in Pierre, the hotel is connected to the convention center, and a short walk from Steamboat Park and Fighting Stallions Memorial.
Free continental breakfast is included with your stay.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available. Change of towels is available on request.
Guests of Country Inn & Suites by Radisson, Pierre, SD enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include laundry facilities and a banquet hall.
I was bummed. Chose to stay there because of the name, and pictures online. It looks like a hotel that just got bought and undergoing a remodel, trying to stay open during it. The front desk lady was very kind.
Room floor was dirty; dirty mirrors; fat grubby guy lying on lobby couch with boots on couch
Dear N Jane, On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - PISD we apologize for the concerns you shared about your experience at this hotel. I have addressed the cleanliness issues with our team, and I assure you we are working diligently to ensure an analogous situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Alex
Staff was great. However, the location was fairly noisy for a good portion of the night.
Dear Dane, Thank you for your review and we are looking forward to welcoming you back! Kind regards, Alex
The stay was good. Excellent breakfast. Disappointed with common hallway carpet in building. The room A/C was loud. Used pillow over my head to mask out the A/C sound. Overall, my stay was good and would recommend to family and friends.The price of my stay was very good.
Thank you for your good review, Terry. We are looking forward to welcoming you back!
We are sorry to hear that your stay was less than satisfying due to the cleanliness of the hotel. While we understand if you do not wish to return, we'd love to have another opportunity to serve you and offer you a more seamless experience in the future. Kind regards, Alex
Dirty and air conditioning didn’t work. Not a typical country in and suites
Thank you for posting a review! We are sorry to hear that your stay was less than satisfying due to the cleanliness of the hotel and air-conditioner. Providing our guests with a comfortable and relaxing experience is of extreme importance to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. While we understand if you do not wish to return, we'd love to have another opportunity to serve you and offer you a more seamless experience in the future. Kind regards, Alex
We arrived at 4. Check in at 3. Got the key. Room door was open. Bed wasn't made. Floos dirty. Front desk asked if we could leave and come back later. We didn't as we had brought our stuff in. We waited by our door while house keeping made the bed and declared the room ready. We went in and the floors were dirty. We asked that they be swept. Someone came with a broom that I wouldn't use to sweep my porch with (it was nasty). We stayed... but we will NEVER stay there again.
The hotel had some hot food with your bag breakfast . Which was nice every else stayed had fruit and muffin.
Great beds. Great breakfast. Room 134 needs a major clean. It was gross. Needs a thorough clean not a mop. Bathroom floor was disgusting as was the floor in and under near corners. Not the best smell either Desk staff lovely
Brenda, thank you so much for your amazing review. We appreciate that
Dear Jayde,Thank you for your review. We are sorry for not meeting your expectations and are working hard to improve our property.