At check in, no one was at the desk. I picked up the phone as instructed by a sign that was posted. The front desk lady got up from a lobby chair and said "im the one that will assist you" as she watched me walk in. Proceeded to tell me "whe had a headache and hates when people spam the phone." She was also extrememly unclean, strong body odor, sloppy and overall unprofessional. Our room was clean, but the bathroom/shower room lightbulb had burned out. My husband went to the front desk to get a replacement so he could just change it. The front desk told him she didnt know where to get lightbulbs and would have maintenance come do it when they got there, within an hour. No one came.
So after camping and hunting for 2 days, we chose to take showers in the dark.
The morning of checkout was great. The gal working was great at her job, cared what guests needed and ensured everyone was taken care of. She needs a raise, others need to be cut loose.