My name is Danielle, I paid for a week stay, had terrible housekeeping service the entire time, the last day when I complained to the housekeeping next door, they kicked me out and said it was because I assaulted her. They said because I walked in the room she was cleaning that it was considered assault. And I am waiting now to see if they will courteously refund the last day that I never used....
Room was not ready for 3pm check in. Lady in front told me I had 15 people ahead of me because rooms werent clean yet. I had a wedding to attend and told her that. She said well come back to check in later. Which i could not because I would be at the wedding. She said as long as you come back before midnight then we will have a room ready for you. then the cleaning lady walked in and said she had a room ready and cleaned so they gave me that room.. The customer service was horrible, the place was so filthy and we did not feel safe at all in the area and with the crowd that was hanging outside around midnight. We had to keep looking out the window to make sure our vehicle was safe.
There in the middle of cleaning up property but man! The ppl are real friendly & accommodating. But the beds are uncomfortable bugs in room.
Didn't like how they change the room tthat i booked to a disable one. Same price?
Older hotel in need of upkeep. 1st room, key deactivated twice. 2nd room, door didn't close securely. Rooms are in need of maintenance (clean, paint, upgrade). I only paid $50/night but I feel sorry for those paying $80! Super sketchy guests. Employees were nice though...
The housekeeping staff is to be recognized for thier warm manner very professional,attentive,the room is well kept,tgefrfffro tdesdsk sta
The room needed some minor maintenance. The ceiling was loose around the air conditioner. The bathroom ceiling needed cleaning due to a lack of proper ventilation
A big fight broke out in front of my room and i think someone ended up getting stabbed
Good nice cozy night sleep would not mind stayong again.
First I booked for two nights. The next day I was gone all day and when I got back I found out that they locked me out and only had me for one night. They did give me my room back. First night I was there I woke up at 2 o’clock in the morning with banging on the wall and door. I did not move and stayed up the rest of the night scared.
Love motel 6 but this one NO. Room dirty No smoke detector. Wires hanging from ceiling Refrigerator not working. Telephone not working. Commode stained and filthy. Sorry but true. Will never stay there again
Pleasant helpful staff made every effort to accommodate our needs.
This hotel is crapy this hotel is cheap. The room I was in smelled like cigarettes despite being a non smoking room. The room was also next to the street which was loud the sheets bed, pillows all did not make me feel good. The toilet was not like clean clean but was good enough to sit on kinda. So in summary it was cheap and crapy but i think there are better cheap crappy hotels out there than this one.
Very dirty floors and could hear everything your neighbors do
Located in Deer Valley, Motel 6 Phoenix, AZ - North Bell Road is within 2 miles (3 km) of sights such as University of Phoenix-Northwest Learning Center and Cave Creek Golf Course. This 140-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.
All 140 rooms feature free local calls. Guests can expect free WiFi and TVs with cable channels. Housekeeping is available on request.
Motel 6 Phoenix, AZ - North Bell Road features free WiFi in public areas, a terrace, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. This smoke-free motel also has a vending machine.
My name is Danielle, I paid for a week stay, had terrible housekeeping service the entire time, the last day when I complained to the housekeeping next door, they kicked me out and said it was because I assaulted her. They said because I walked in the room she was cleaning that it was considered assault. And I am waiting now to see if they will courteously refund the last day that I never used....
Room was not ready for 3pm check in. Lady in front told me I had 15 people ahead of me because rooms werent clean yet. I had a wedding to attend and told her that. She said well come back to check in later. Which i could not because I would be at the wedding. She said as long as you come back before midnight then we will have a room ready for you. then the cleaning lady walked in and said she had a room ready and cleaned so they gave me that room.. The customer service was horrible, the place was so filthy and we did not feel safe at all in the area and with the crowd that was hanging outside around midnight. We had to keep looking out the window to make sure our vehicle was safe.
Thank you for taking the time to tell us about your experience with us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Please know the issue(s) you experienced is an exception to our guest commitment, and appropriate measures will be taken to address the problem and prevent future occurrence.
There in the middle of cleaning up property but man! The ppl are real friendly & accommodating. But the beds are uncomfortable bugs in room.
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again.
Didn't like how they change the room tthat i booked to a disable one. Same price?
Older hotel in need of upkeep. 1st room, key deactivated twice. 2nd room, door didn't close securely. Rooms are in need of maintenance (clean, paint, upgrade). I only paid $50/night but I feel sorry for those paying $80! Super sketchy guests. Employees were nice though...
Thank you for your feedback. We will work hard to fix these issues.
The housekeeping staff is to be recognized for thier warm manner very professional,attentive,the room is well kept,tgefrfffro tdesdsk sta
Thank you for your feedback
The room needed some minor maintenance. The ceiling was loose around the air conditioner. The bathroom ceiling needed cleaning due to a lack of proper ventilation
Thank you for taking the time to tell us about your experience with us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Please know the issue(s) you experienced is an exception to our guest commitment, and appropriate measures have be taken to address the problem and prevent future occurrence. Sincerely,