Have stayed here before and enjoyed it. This time around everything was fine except for the "filthy" shower. Floor of shower was dirty, glass was dirty and long black hair everywhere...disgusting!! if I had not unpacked all my luggage and was not exhausted, would have asked for room change.
Great staff. Clean rooms ... just small stains around the bathroom and sink areas. Quiet and great location.
Good and Nice Service
Friendly staff. Noce property in nice newer subdivision
Great location. Nicely appointed rooms. Walkable to two moderately price restaurants. Lots of shopping and movie theaters within one mile of the hotel. Good value. Will stay there again.
As an avid traveler, it was my first time staying in a Sonesta property. I was attracted by the price even though the cardinal rule is you get what you pay for. Check in didn't go smoothly. The first room assignee had a heavy smoke smell so I requested a room change and was given both the wrong key and wrong room. Made another trip to the front desk and was given the right key. The second room was clean and modern, although it appeared different from the site pics. Housekeeping never serviced the room during my stay and their was not any messaging posted stating policy. Inquiring at checkout I learned that housekeeping and fresh towels are only provided by request at check in - I was never informed. In short, the savings is not worth the lack of service.
Right off main freeway, nice and quiet. Plenty of free parking.
It was a decent hotel for a decent price we stayed 2 days and the last morning we were getting ready to check out we noticed there was little ants on the table crawling around my daughters toy. We don’t know if they came with her toy but it was a little odd considering we had food on the table and they were just surrounding her toy we had just purchased for her.
Very convenient location to get around Chandler area. Fairly quiet for location next to freeway, lots of restaurants and shopping close by that you can walk to.
Like that the pool was right outside my back door
I did not like how the room was so dirty! The room stunk like cigarettes and just an overall bad oder. I had to go buy Clorox wipes and a candle . I had to Sanitize everything down the best I could. I will not be staying at that hotel ever again
Wonderful place. You could smell how clean it was the second you opened the door. It was very nice. We had a big bed with a couch, desk, trunk, tv, coffee maker, all the great amenities. They even had full bottles of shampoo, conditioner, and body wash. Highly recommend staying there
It was a great stay.
Quiet ,room air conditioner poor room keys didn't work second day no breakfast
Great place to relax by the pool. Walking distance to shopping and lots of options for dining.
Located 3.1 mi (5 km) from South Mountain Park, Sonesta Select Phoenix Chandler is within a 10-minute drive of Wild Horse Pass Motorsports Park. This 155-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a leisurely bite to eat at The Commons, the hotel's onsite restaurant. To-go breakfast is offered for a fee weekends from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
At Sonesta Select Phoenix Chandler, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 5 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Have stayed here before and enjoyed it. This time around everything was fine except for the "filthy" shower. Floor of shower was dirty, glass was dirty and long black hair everywhere...disgusting!! if I had not unpacked all my luggage and was not exhausted, would have asked for room change.
Great staff. Clean rooms ... just small stains around the bathroom and sink areas. Quiet and great location.
Bob, thank you for choosing to stay at the Sonesta Select Phoenix Chandler. We appreciate hearing about your positive experience with our clean accommodations and strategic location. We took note of your feedback regarding certain areas of the room and ensure it's attended to improve our guest experience. We hope to welcome you back soon.
Good and Nice Service
Thank you for the review. We look forward to seeing you again soon!
Friendly staff. Noce property in nice newer subdivision
It’s great to know that your stay with us at Sonesta was as enjoyable as we hoped it would be. W We’re looking forward to having you again as our guests!
Thank you for your kind review! We hope to welcome you back to the hotel soon!
Great location. Nicely appointed rooms. Walkable to two moderately price restaurants. Lots of shopping and movie theaters within one mile of the hotel. Good value. Will stay there again.
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!
As an avid traveler, it was my first time staying in a Sonesta property. I was attracted by the price even though the cardinal rule is you get what you pay for. Check in didn't go smoothly. The first room assignee had a heavy smoke smell so I requested a room change and was given both the wrong key and wrong room. Made another trip to the front desk and was given the right key. The second room was clean and modern, although it appeared different from the site pics. Housekeeping never serviced the room during my stay and their was not any messaging posted stating policy. Inquiring at checkout I learned that housekeeping and fresh towels are only provided by request at check in - I was never informed. In short, the savings is not worth the lack of service.
Right off main freeway, nice and quiet. Plenty of free parking.
Craig, it's concerning to hear that you encountered cleanliness issues during your recent stay, particularly with regards to the bathroom. We can assure you that our team members strive to maintain the highest standards and your feedback serves as a reminder to uphold those. We regret any inconvenience you experienced and promise that your next visit will better reflect the standard of excellence we're known for. Your satisfaction is important to us.