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Recent guest reviews

Great location - near a Sam’s club too! Rooms and facility were clean. Breakfast was adequate. There were 2 broken down cars (flat tires) and cobwebs in the parking lot - management needs to do more property inspections!

No complaints

Breakfast options were very disappointing compared to the listed pictures but the coffee was good. Their policy is that there are no bags in the trash cans in the rooms which I found unsanitary since we had a baby and put diapers right in the trash cans in the room. All the staff were very helpful for whatever we needed even though they’re understaffed.

Strong smell in the room, not clean, no hotel supplies necessary, uncomfortable.

Unfortunately, the hotel didn't meet our expectations. It was far from Marriott quality. Saw two crickets in the bathroom. Room had heavy moisture smell. Staff wasn't quite helpful. Requested room change but we were told there is no available room!! I am almost 0 sure that there were several rooms vacant.. overall, we had a horrible experience.

Good

Good

It was old and dirty

Call ahead of time to confirm that advertised amenities are available

Very nice, staff professional and willing to help when needed.., definitely will book again

It was great stay they make sure everyone is wearing a mask if the person is not a guest they have the guest come down even when ordering food great way to keep everyone safe with the covid

Lots of amenities and clean. Staff very friendly.

The staff is very welcoming. The rooms are nice and the location is quiet.

The SpringHill Suites was amazing! The whole family loved it! The b day were so comfortable, I had a wonderful experience and I will definitely stay at SpringHill in the future 😀

Rooms were fine. Staff was friendly and well mannered. We would stay again.

It took a long time to check in, the room we reserved was not available and the toilet wasn't working properly (we fixed the chain). But the staff were nice and the room was clean and neat, which is the most important thing.

Commerce Avenue Willow Grove PA

Hotel highlights

  • Free breakfast
  • Free in-room WiFi
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Power Line Trail Horsham Trailhead, SpringHill Suites Philadelphia Willow Grove is within 2 miles (3 km) of Speed Raceway. This 3-star hotel has 155 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Kitchenettes, sofa beds, and sitting areas are also standard.


Property features

SpringHill Suites Philadelphia Willow Grove features an indoor pool, a gym, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for SpringHill Suites Philadelphia Willow Grove

Everyone (12) Couples (5) Family (21) Other (2)
5
Partner Couples

Great location - near a Sam’s club too! Rooms and facility were clean. Breakfast was adequate. There were 2 broken down cars (flat tires) and cobwebs in the parking lot - management needs to do more property inspections!

By on Jun 30, 2022

4
Family

No complaints

By on Jun 10, 2022

4
Family with small children

Breakfast options were very disappointing compared to the listed pictures but the coffee was good. Their policy is that there are no bags in the trash cans in the rooms which I found unsanitary since we had a baby and put diapers right in the trash cans in the room. All the staff were very helpful for whatever we needed even though they’re understaffed.

By on May 23, 2022

2
Family with small children

Strong smell in the room, not clean, no hotel supplies necessary, uncomfortable.

By , from Rochester on Apr 26, 2022

2
Family with small children

Unfortunately, the hotel didn't meet our expectations. It was far from Marriott quality. Saw two crickets in the bathroom. Room had heavy moisture smell. Staff wasn't quite helpful. Requested room change but we were told there is no available room!! I am almost 0 sure that there were several rooms vacant.. overall, we had a horrible experience.

By on Oct 13, 2021

5
Family

Good

By on Jul 6, 2021

5
Family

Good

By on Jul 5, 2021

2
Family

It was old and dirty

By on Jun 14, 2021

2
Family with small children Family

Call ahead of time to confirm that advertised amenities are available

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us.

5
Partner Couples Family

Very nice, staff professional and willing to help when needed.., definitely will book again

By , from Philadelphia on Feb 1, 2021

Review comment responded on Feb 7, 2021

Thank you for your feedback. We appreciate you staying with us.

SpringHill Suites Philadelphia Willow Grove

3900 Commerce Avenue, Willow Grove, PA 19090
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