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 Philadelphia • 1 Room
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Sleep Inn And Suites Bensalem

2.5 out of 5.0
Overview Reviews Amenities & Policies
3427 Street Rd, Bensalem, PA
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 24 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

We are non smokers. There were 2 other parties at the checkin desk with us unhappy with being put in a smoking area, as we were. There should be something on the Orbitz site that would state non smoking as a preference.

Very clean, some minor maintenance problems but overall a nice place to stay

Extremely dirty found two dead mouses in my room shower has mold extremely disappointed. I have pics up on request.

Inexpensive, very friendly staff, clean, comfortable, plenty of lighting, family friendly, good breakfast, plenty of parking

The room could of smelled cleaner, hallways and elevator reeked of smoke smell. The TV controller didn't operate the TV had lil channels and my husband had to fix the toilet so it would flush. And not to mention how hot it was thru out the hotel.

comfortable room and friendly staff and good location

This was the second time we stayed here and both times have been great. Shawn at the front desk is so friendly and helpful. Our room was clean, the breakfast was good (although it gets crowded right around 8am) and the price was what I would expect.

The Sleep Inn is a nice experience in an area with lots of motor hotels. Staff is friendly and there are nice options at breakfast: eggs, sausage, waffles, and bagels in addition to other standard fare. Unfortunately, the coffee needs work. I'm not a coffee snob, but the breakfast coffee is weak and watery, and the in-room coffee makers are poor, making a harsh brew and taking over ten minutes to finish the cycle. Pros: in-room fridge and iron. Cons: thin walls, plastic sheeting over the carpets,

Sleep in was clean, quiet, and affordable. Front desk manager was pleasant, even at 1 in the morning.

The only complain I have is that I was on the first floor and people upstairs were very noisy jumping. But otherwise everything was perfect. I truly recommend. I was sick and the recepcionist gave my daughther candies for my throat.

Only problem I really had was I had to walk all the way downstairs to go get ice because the ice machine was broken. But the rest went well.

The Check-in staff was less than enthusiatic. No ice on my floor. Halls smelled like an 80's teacher's lounge. pillows were horribly lumpy and small. Parallel highway traffic makes rest difficult... but I have had worse experiences for more $$$.

Very clean. Employees were attentive. My only critic would be the pillow. They were square and weren't very comfortable.

Hotel experience was very good staff was great and helpful as well

This hotel was perfectly located, was super clean, and the bed was wonderfully comfortable! We would stay there again in heart beat!

The staff were excellent and very accomadating, they went out of their way to make my stay comfortable.

Hotel staff very helpful Checked us in early, clean rooms, good location

Street Rd Bensalem PA

Hotel highlights

  • Close to Parx Casino and Racetrack
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located within a mile (2 km) of Parx Casino and Racetrack, Sleep Inn And Suites Bensalem is within 2 miles (3 km) of Penn Community Bank Amphitheater. This 64-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 64 air-conditioned rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Sleep Inn And Suites Bensalem enjoy access to free WiFi in public areas, a meeting room, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2
$61* Per night/room Nov 27 - Nov 28

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, Multiple Beds, Non Smoking

Full 2 | Sleeps 6

Standard Room, 1 Double Bed, Smoking

Full 1 | Sleeps 4

Guest reviews for Sleep Inn And Suites Bensalem

Everyone (10) Couples (5) Business (2) Family (5) Other (2)
4
Everyone

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please give us a call. We hope to see you again soon

3
Partner Couples

We are non smokers. There were 2 other parties at the checkin desk with us unhappy with being put in a smoking area, as we were. There should be something on the Orbitz site that would state non smoking as a preference.

By on Aug 18, 2019

Review comment responded on Aug 19, 2019

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

By on Aug 10, 2019

Review comment responded on Aug 12, 2019

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4
Families

Very clean, some minor maintenance problems but overall a nice place to stay

By , from New Jersey on Feb 12, 2019

Review comment responded on Feb 18, 2019

Dear Lee Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

1
Everyone

Extremely dirty found two dead mouses in my room shower has mold extremely disappointed. I have pics up on request.

By on Jan 1, 2019

Review comment responded on Jan 19, 2019

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We are taking immediate action on person responsible for such terrible cleaning and will take necessary action against them.

5
Everyone

Inexpensive, very friendly staff, clean, comfortable, plenty of lighting, family friendly, good breakfast, plenty of parking

By on Dec 10, 2018

Review comment responded on Jan 19, 2019

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5
Everyone

By on Sep 29, 2018

3

mediocre

Everyone

The room could of smelled cleaner, hallways and elevator reeked of smoke smell. The TV controller didn't operate the TV had lil channels and my husband had to fix the toilet so it would flush. And not to mention how hot it was thru out the hotel.

By on Apr 29, 2018

Review comment responded on May 2, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jatin Thakkar Guest Relations Manager Sleep Inn & Suites

5

near highway and parx raceway and casino

Everyone

comfortable room and friendly staff and good location

By on Nov 20, 2017

Review comment responded on Nov 25, 2017

Dear joe, I'm glad that you enjoyed your stay with us! I will definitely let the staff know they're doing a great job in being friendly and welcoming. We hope to see you again in the future. Sincerely, Guest Relations Manager Sleep Inn & Suites

5

great one night stay!

Everyone

This was the second time we stayed here and both times have been great. Shawn at the front desk is so friendly and helpful. Our room was clean, the breakfast was good (although it gets crowded right around 8am) and the price was what I would expect.

By , from Baltimore, MD on Oct 16, 2017

Review comment responded on Nov 6, 2017

Dear S, Thank you for taking the time to leave us a review! I'm glad that during your stays you have enjoyed them both. We hope that we can see you again in the future. Sincerely, Guest Relations Manager Sleep Inn & Suites

Sleep Inn And Suites Bensalem

3427 Street Rd, Bensalem, PA 19020
url importing https://www.orbitz.com/Philadelphia-Hotels-Sleep-Inn-And-Suites-Bensalem.h881840-p2.Hotel-Reviews