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Recent guest reviews

We arrived and my Orbitz Visa card didn’t work on the swipe machine even that tried 4times, then key card room didn’t work properly. It has to be reset every time I want it to use it. As we enter in the room I noticed that half roll of toilet paper was for use . No extra roll. Next day we went to derby and came back to the hotel to rest and only received two face towels ,called to front desk for set of towels and I picked it up by the desk. Keycard room didn’t work again reset it again few more times. We parked at the side of the hotel and lot of trash out by parking lot. It’s a sad experience when we paid for poor service . Victor

Overall had a great stay for a family with a toddler. There was a slight hiccup at check-in when we got a different room at the furthest corner (long walk) with a smaller bed, which was resolved immediately. This was important for us because our little one was napping in the car when we arrived and when we got the correct room, we were able to transfer to the nice hotel bed and complete a 2h nap. We enjoyed the breakfast, it is convenient and one of the reasons why we chose the hotel even if it was further than the area we were interested in.

none

closer to my new workplace.

Nice clean property nice employees

Very good location and staff was very friendly. The best is that you now offer breakfast!!!

Decent curtesy breakfast. Rude staff… questionable guests…

The property was in a convenient location to food and there was plenty of parking near the entrance.

I was very dissatisfied with the fact that the outlets in the room were not functioning properly and the yowels were so small

Convenient location to where I need to be. Staff extremely friendly!

The breakfast was good. The bathroom in my room was nasty. There was pubic hair on the toilet and in the tub.

Very well I would stay again! No problem. Clean good breakfast. Nice workers & pool. Great room!!!

The only that I don't like is that the bathroom are small.

Comfortable need and pillows. Clean. Good breakfast.

Nice place to stay for an overnight stay. I did not like the outdoor pool or the laundry room, but breakfast is good. If your planning on a long stay I suggest the main Holiday Inn a few blocks down.

Nice hotel in a good location close to I 95 without being too close (noisy). Hotel staff very helpful, good breakfast in the morning. Nice workout room as well.

Very convenient location (easy to/from I-95) for decent price. Very nice facilities and staff.

Bristol Pike Bensalem PA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Neshaminy State Park and Philadelphia Mills. This 141-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

Guests can expect 50-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, coffee makers, and free weekday newspapers.


Property features

At Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Premium Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

Everyone (8) Couples (7) Business (2) Family (18) Friends (2)
2
Family

We arrived and my Orbitz Visa card didn’t work on the swipe machine even that tried 4times, then key card room didn’t work properly. It has to be reset every time I want it to use it. As we enter in the room I noticed that half roll of toilet paper was for use . No extra roll. Next day we went to derby and came back to the hotel to rest and only received two face towels ,called to front desk for set of towels and I picked it up by the desk. Keycard room didn’t work again reset it again few more times. We parked at the side of the hotel and lot of trash out by parking lot. It’s a sad experience when we paid for poor service . Victor

By on Sep 26, 2022

Review comment responded on Oct 4, 2022

Thank you for taking the time to review your stay. We are sorry to hear about the issues you faced during your stay. We will be looking into all issues and addressing them with the proper departments. Again, thank you for your feedback.

5
Family with small children

Overall had a great stay for a family with a toddler. There was a slight hiccup at check-in when we got a different room at the furthest corner (long walk) with a smaller bed, which was resolved immediately. This was important for us because our little one was napping in the car when we arrived and when we got the correct room, we were able to transfer to the nice hotel bed and complete a 2h nap. We enjoyed the breakfast, it is convenient and one of the reasons why we chose the hotel even if it was further than the area we were interested in.

By , from Holbrook on Aug 15, 2022

Review comment responded on Aug 15, 2022

Dear Petko Thank you for your review. I am glad that you enjoyed your visit with us and hope you stay with us again! Sincerely, Caryn L. Front Office Manager

4
Business Business

none

By , from Dubuque on Dec 5, 2021

Review comment responded on Dec 6, 2021

Thank you for taking the time to review our property. We are pleased to know you have enjoyed your stay with us. We hope to see you back soon! Thank you for choosing the Holiday Inn Express Bensalem.

5
Business Business

closer to my new workplace.

By , from Dubuque on Nov 4, 2021

Review comment responded on Nov 5, 2021

We are so pleased to hear that you enjoyed your stay with us! Hope to see you again in the future. Thank you for choosing the Holiday Inn Express Bensalem.

5
Partner Couples

Nice clean property nice employees

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Thank you for choosing to stay with our hotel. We strive to be a great hotel our guest love. Please visit us in the future for traveling needs.

5
Partner Couples Business Business

Very good location and staff was very friendly. The best is that you now offer breakfast!!!

By on Aug 4, 2021

Review comment responded on Aug 9, 2021

Thank you so much for your positive feedback! We are thrilled that you had a great stay! We hope to welcome you back real soon!

3
Family Family with small children

Decent curtesy breakfast. Rude staff… questionable guests…

By on Jul 25, 2021

Review comment responded on Aug 9, 2021

We appreciate your feedback. I am deeply saddened to hear that you experienced rude staff. That is not typical for our hotel. We hope in the future you can give us another chance to show you what we are all about!

4
Everyone

By on Jul 12, 2021

Review comment responded on Aug 9, 2021

Thank you so much for your feedback!

4
Friends

The property was in a convenient location to food and there was plenty of parking near the entrance.

By on May 13, 2021

Review comment responded on May 16, 2021

Thank you for your review. I am glad that you enjoyed your stay. I hope you stay with us again!

3
Partner Couples Family

I was very dissatisfied with the fact that the outlets in the room were not functioning properly and the yowels were so small

By on Mar 12, 2021

Review comment responded on Mar 12, 2021

We are disappointed that you had a less than perfect stay with us. We appreciate your feedback so we can make improvements. Did you communicate the issue about the outlets with the front desk? If not, can you message us your room number so we can resolve for the next guest? Thank you!

Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

1329 Bristol Pike, Bensalem, PA 19020
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