So for the money, it was fine. The beds were extremely comfortable which was most important. And the rooms were redone. But, there was so much dust from construction in the room the floor felt gritty. Plus our bathroom door was broken. The area was near the highway which is a plus. But the surrounding area was super sketchy. I was also greeted by the front desk person with a mouth full of food. I wasn't even sure if he was the front desk clerk. The hotel also had a very overwhelming smell of disinfectant. Glad it's clean but the halls smelled really bad.
I stayed at the hotel 7/9/22 With my son. The telephone did not work in the room, the shower had pubic hair on the side and walls. The quilt had old stains on the inside of it that I did not notice until the morning when I flipped it up! The ice machine on the 2nd floor did not work and the one on the 6th floor had no ice.
This very basic hotel recently had an exterior renovation and construction debris clogged the window tracks and noisy but effective AC unit. The bathroom fan did not work and the cable TV kept cutting out. Kimberly in housekeeping kindly rustled up an iron and ironing board when I asked (she had to go to different floors to find both elements), but we never got the clean towels we requested to replace damp ones on either day of our stay. Understaffing appears to be an issue. There was never more than one person working at the front desk, so there was always a line of guests.The in-room microwave was dirty, but the beds were clean and comfortable. The shower floor was slippery and because of the fixed glass panel near the controls, it is necessary to get into the stall and press up against the wall while running the water and waiting for it to get hot, which took some time. The bathroom is very small, with no space for a wastebasket, but there was a large one in the room. In spite of all these inadequacies, this Comfort Inn was well-located and the best price I found for our two-night stay to attend commencement at Swarthmore College. All we needed was a quiet, safe place to sleep and that's what we got. We ate the complimentary continental breakfast, but an inside full-service restaurant just opened, for those who want more than a Jimmy Dean sausage breakfast sandwich in the microwave. Help wanted signs were all over for that, so it might take a long time to get served!
Comfort Inn Philadelphia International Airport West places you next to Widener University and within a mile (2 km) of other popular attractions like Harrah's Casino and Racetrack. This 117-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is included with your stay. Enjoy a bite to eat at Chef Reeky's, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Comfort Inn Philadelphia International Airport West, guests have access to a gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
So for the money, it was fine. The beds were extremely comfortable which was most important. And the rooms were redone. But, there was so much dust from construction in the room the floor felt gritty. Plus our bathroom door was broken. The area was near the highway which is a plus. But the surrounding area was super sketchy. I was also greeted by the front desk person with a mouth full of food. I wasn't even sure if he was the front desk clerk. The hotel also had a very overwhelming smell of disinfectant. Glad it's clean but the halls smelled really bad.
I stayed at the hotel 7/9/22 With my son. The telephone did not work in the room, the shower had pubic hair on the side and walls. The quilt had old stains on the inside of it that I did not notice until the morning when I flipped it up! The ice machine on the 2nd floor did not work and the one on the 6th floor had no ice.
Dear Yesenia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
This very basic hotel recently had an exterior renovation and construction debris clogged the window tracks and noisy but effective AC unit. The bathroom fan did not work and the cable TV kept cutting out. Kimberly in housekeeping kindly rustled up an iron and ironing board when I asked (she had to go to different floors to find both elements), but we never got the clean towels we requested to replace damp ones on either day of our stay. Understaffing appears to be an issue. There was never more than one person working at the front desk, so there was always a line of guests.The in-room microwave was dirty, but the beds were clean and comfortable. The shower floor was slippery and because of the fixed glass panel near the controls, it is necessary to get into the stall and press up against the wall while running the water and waiting for it to get hot, which took some time. The bathroom is very small, with no space for a wastebasket, but there was a large one in the room. In spite of all these inadequacies, this Comfort Inn was well-located and the best price I found for our two-night stay to attend commencement at Swarthmore College. All we needed was a quiet, safe place to sleep and that's what we got. We ate the complimentary continental breakfast, but an inside full-service restaurant just opened, for those who want more than a Jimmy Dean sausage breakfast sandwich in the microwave. Help wanted signs were all over for that, so it might take a long time to get served!
Dear Martha, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely Comfort Inn Management
Dear Amy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Comfort Inn Management