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TownePlace Suites by Marriott Panama City

2.5 out of 5.0

Recent guest reviews

I am a Marriott silver elite member and on my profile request a high floor. When we arrived we were put on 1st floor then receptionist said would change to ground floor as lift not working. When we arrive at the room it was very dark and smelled the of damp. The carpet didn't look very clean. We went back to reception and asked for the room we were first given stating we would rather carry our cases up the stairs. The receptionist wasn't happy and put us on top floor!!! Making us carry cases up 3 flights as said no other rooms available. At the most it was 5minutes since were offered 1st floor. Seemed she was being spiteful as we complained about first room. Not the service I would expect from the Marriott chain. Even the cheaper end of the range. On plus side top floor room was clean and quiet. Breakfast was plentiful and the porridge was lovely. Shopping mall across the road. We didn't know the area and only 2 night stay on way to Mobile to go on a cruise. If we stayed in the area again we would probably stay nearer Destin. More to do and area seems nicer.

I recently visited TownePlace Suites by Marriott in Panama City, Florida, when I was on a business trip for a couple of days. I personally would never return to this hotel. The hotel itself is very poorly constructed which leads to hearing EVERYTHING in the adjacent rooms and the rooms above and below. If you hear everything, the level of rest that you can get in this type of environment is limited. The refrigerator in my unit also made a loud noise when the compressor came on, so each night I would need to unplug the unit. On a positive note the bed was comfy and the staff were super friendly and helpful. Otherwise my rating would have been even lower.

Stayed here a few months back to have a night away from home and let my son swim in the pool. Loved it. Clean rooms and wonderful staff. Breakfast was very crowded but was good. I would definitely stay again.

This past weekend we thoroughly enjoyed our second time staying at this location. Very comfy beds, good sized/clean rooms complete with couch and kitchenette area, along with polite/attentive staff. We hope to visit again soon!

I travel through Panama City once a year on business. The staff is friendly, the hotel is clean, there are more washers and dryers available than in most hotels and the cost to use them is the lowest. Great place to stay! It is also a pet friendly hotel with magnets that go on the door frame if there is a pet inside.

After a HORRIFIC ordeal at an oceanfront property, 3 small children, being in the SUV over 11 hours, being awake over 30 hours. I checked into a Marriott KNOWING the level of service they provide.BOY WAS I WRONG. I checked into a suite, FILTHY... and when I say that, it would have been better if my babies would have eaten on the ground in the parking lot NO LIE... I HAVE PICTURES! , Linens not changed from the previous guest, kitchen DISGUSTING, BATHROOM... I'VE BEEN IN REST AREAS THAT HAVE BEEN CLEANERS! shower CLEARLY hadn't been cleaned, green soap running all down the shower wall. Dust LITERALLY inches thick on EVERYTHING. Housekeeping ,was of course mortified to say the least. After about an hour we were moved to a different room that was a "little " better . I asked the GM to come up the following day to view the room from the guests eyes. I expect that level of cleanliness from a Red Roof or a smaller chain but NOT A MARRIOTT. I've actually stayed in cleaner "smaller chains. After the way the first room was, someone should have checked that room before we were escorted to it. Things like " we're short staffed" and " we're going through some changes" mean nothing to me. We've all got issues in our lives and jobs ... Don't make YOUR ISSUES MY ISSUES, WHICH IS EXACTLY WHAT HAPPENED. VERY DISAPPOINTED. The last 3 Marriott Resorts I've stayed at.... all 4+ 🌟HUGE DISAPPOINTMENT!

Breakfast is always the same, dry peppered eggs, cereal or waffles, can't it be changed up some? When a person travels so much a little variety would be nice. The room are always clean and the beds comfy.

The hotel was clean, close to many shopping areas and restaurants. Breakfast was nice. The workout room was small, but well equipped. Not too far from the Bay. Good rates and excellent value for the money spent.

We needed a place to stay for one night before flying out of the Panama City Beach airport. There are no hotels near the airport so you either stay on the beach near the route to the airport or in Panama City near the city route to the airport. The airport is on the other side of the bay. This hotel was clean, fairly new, and economical. We had a good night there and there were plenty of places to eat nearby. You could make a light meal in the room, there was a two burner stove, full refrigerator and a microwave.

Trip was booked and hurricane coming through Panama City. Some heavy rain at times but we had a fantastic time. The staff were absolutely amazing during the stay. The housekeeping staff made sure all needs were met. As our trip came to an end we rushed back home on Sunday trying to make good timing home. I recd a call from Jenny in management stating the housekeeping had found my wedding ring and watch that I had left behind. I was shocked that I had left it behind and I was immediately taken back in tears. The housekeepers beauty soul and heart turned it in to be returned to me. They immediately shipped to my home address packed nicely in perfect condition. I couldn't thank them enough for their honesty and professionalism. I highly recommend this venue for your next trip to Panama City.

903 E 23rd Pl Panama City FL

Hotel highlights

  • Walking distance to Panama City Mall
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Within a short walk of Panama City Mall, TownePlace Suites by Marriott Panama City is within 2 miles (3 km) of Junior Museum of Bay County. This 103-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's also close to Panama City Marina and Science and Discovery Center of Northwest Florida.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 103 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are other standard amenities.


Property features

At TownePlace Suites by Marriott Panama City, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. Staff members are on hand to provide tour or ticket assistance and a safe deposit box at the front desk. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 121 reviews