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Hotel Las Cumbres & Water Park

3.0 star property
Hotel in Las Cumbres with free breakfast and a 24-hour business center

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Photo gallery for Hotel Las Cumbres & Water Park

Lobby sitting area
Outdoor pool
Ballroom
Exterior
Deluxe Double Room, 1 Bedroom | Living area | Plasma TV

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Transismica, Via las Lajas, Las Cumbres, Las Cumbres, Panama, 77500
  • Place, Templo Bahá'í
    ‪7 min drive‬
  • Place, Estadio Nacional Rod Carew
    ‪11 min drive‬
  • Place, El Dorado Mall
    ‪13 min drive‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Desk, free rollaway beds

Deluxe Double Room, 1 Bedroom

  • 596 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Accessible, Kitchenette

Junior Suite, 2 Bedrooms, Accessible, Kitchenette | Desk, free rollaway beds

Junior Suite, 2 Bedrooms, Accessible, Kitchenette

  • 660 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Las Cumbres

Hotel Las Cumbres & Water Park is located 2.3 mi (3.7 km) from El Peñón and within a 10-minute drive of Templo Bahá'í. This 3-star hotel has 114 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Templo Bahá'í - 7 min drive - 3.7 miles
  • Estadio Nacional Rod Carew - 11 min drive - 5.9 miles
  • El Dorado Mall - 13 min drive - 10.0 miles
  • Panama Viejo - 15 min drive - 8.7 miles
  • Albrook Shopping Mall - 16 min drive - 12.8 miles

Getting around

  • Panama City Passenger Station - 24 min drive
  • Tocumen Intl. Airport (PTY) - 30 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Pío Pío - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Restaurante Aries - ‬4 min drive

About this property

Hotel Las Cumbres & Water Park

Hotel in Las Cumbres with free breakfast and a 24-hour business center
Hotel Las Cumbres & Water Park features an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include a meeting room, a terrace, and laundry facilities.
Guests can expect to find plasma TVs with cable channels. Other amenities include balconies, ceiling fans, and desks.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Las Cumbres View
  • Lounge View Bar

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 20.00 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 5:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Hotel Las Cumbres Water Park Panama City
Avalon Hotel Panama Grand
Avalon Grand Panama Las Cumbres
Hotel Las Cumbres Water Park
Avalon Grand Panama Panama City
Las Cumbres Water Park Panama City
Las Cumbres Water Park
Las Cumbres & Water Park
Hotel Las Cumbres Water Park
Hotel Las Cumbres & Water Park Hotel
Hotel Las Cumbres & Water Park Las Cumbres
Hotel Las Cumbres & Water Park Hotel Las Cumbres

Frequently asked questions

Is free cancellation available at Hotel Las Cumbres & Water Park?

Hotel Las Cumbres & Water Park provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do around Hotel Las Cumbres & Water Park?

This hotel is located in Las Cumbres, close to El Dorado Mall, Estadio Rommel Fernandez, and Metromall Panama. You'll also find El Peñón and Templo Bahá'í within a short drive.

Will I be able to park at Hotel Las Cumbres & Water Park?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Las Cumbres & Water Park feature a casino on the premises?

No, Hotel Las Cumbres & Water Park doesn't have a casino.

Will I find an indoor pool at Hotel Las Cumbres & Water Park?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:30 AM and 5:00 PM.

What will couples enjoy most about a stay at Hotel Las Cumbres & Water Park?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchenettes and hill views.

Are there hot tubs at Hotel Las Cumbres & Water Park?

No, this hotel doesn't have a spa tub.

Does Hotel Las Cumbres & Water Park have a restaurant that serves breakfast?

Yes, Hotel Las Cumbres & Water Park serves free buffet breakfast at Las Cumbres View each morning.

Will Hotel Las Cumbres & Water Park allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Las Cumbres & Water Park.

Are there connecting rooms at Hotel Las Cumbres & Water Park?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Las Cumbres & Water Park?

The closest major airport to Hotel Las Cumbres & Water Park is Panama City (PAC-Marcos A. Gelabert Intl.), which is 11.8 mi away (15 minutes by car). Another top airport is Tocumen Intl. Airport (PTY), which is located 17.3 mi away (30-minute drive).

Are there rooms with balconies that I can book at Hotel Las Cumbres & Water Park?

Yes, every guestroom at Hotel Las Cumbres & Water Park comes with a balcony with some featuring hill or pool views.

Hotel Las Cumbres & Water Park Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 98 reviews
Rating 8 - Good. 23 out of 98 reviews
Rating 6 - Okay. 25 out of 98 reviews
Rating 4 - Poor. 15 out of 98 reviews
Rating 2 - Terrible. 28 out of 98 reviews

6.8/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

VIKAS

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad

The hotel does not exist on the given address. I’ve been charged for nothing. Very bad experience
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The neighborhood was unkept and dirty with no shops or restaurants nearby. While extremely pleasant, the staff spoke no english which made communication a bit of a challenge. The motel was very clean but also very run down.
Stayed 1 night in Jan 2019

8/10 Good

Roxanne

Liked: Staff & service, room comfort
It was a comfortable stay the pool is not all that and closes at 5 , breakfast is continental but centric to main road to go everywhere short distance
Stayed 1 night in Oct 2018

6/10 Okay

stephanie, erie pa

Liked: Staff & service
Disliked: Property conditions & facilities

Old hotel

The water park was only open on Sunday. No hot water till halfway through the week. Over 5 miles to nearest subway stop. We spent a fortune on taxi cabs. Nothing in the area. If you are looking for a quiet out of the way place this might be for you. We wanted to tour the city and the canal but too far away and taxis were expensive
Stayed 7 nights in Sep 2017

8/10 Good

Carmen Eugenia, US

Liked: Cleanliness, property conditions & facilities, room comfort
This Hotel is not located downtown, it is quite far, I choose it because it was close to my relative home and I was in Panama to visit him.

2/10 Terrible

Janet, Houston TX

Disliked: Staff & service, property conditions & facilities

Not what we thought

Hotel is very run down and needs many repairs. Location is far from everything. Only 1 restaurant and they have same menu all the time. Hard to find someone that speaks English. No hot water in room.

8/10 Good

Jerónimo, Panama

Liked: Staff & service, room comfort

Great hotel located in the middle of a jungle

This hotel has been placed on a very attractive terrain. Lot of tress, Jungle paths, waterpark and a lot of other amenities to enjoy. Needs a constant maintenance.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

never again

worst hotel I've ever been. the building is old and not maintained. almost everything in the room doesn't work.

2/10 Terrible

kate, medellin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The park was not working and the hotel was very ol

The park was not working during the week or weekend there was a power outright so there was no air conditioning

2/10 Terrible

NIKKI, JAMAICA

Disliked: Cleanliness, property conditions & facilities, room comfort

WORST HOTEL EVER

THIS WAS THE WORST HOTEL I EVER BEEN TO, ITS DIRTY, SMELLY AND THE SHEETS VERY DIRTY. I COULD NOT STAY THERE FOR MORE THAN 20 MINUTES. IT LOOKED NOTHING LIKE THE PICS ON THE WEBSITE, WE WERE SO DISSAPOINTED WE HAD TO BOOK ANOTHER HOTEL THE SAME NIGHT. THIS HOTEL NEEDS LOTS OF FIXING UP BEFORE IT CAN BE BOOKED AGAIN.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and moldy!

Not in a great area, both far away and misleading. What is advertised, is far from the truth! Only positive comments would be about the staff.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Avalon Panama City

I'm sorry to say but this has to be the worse hotel I've ever been in. It took me over an hour to get to it. There is no cable and the two or three channels you can hear are not to be seen. There is a telephone installed but it does not work. The bathroom has dirty tiles. There is no indication as to how to get to the lobby. I spent about 15 minutes stepping in and out on of the elevator in order to find the lobby. They do not even have bottled water for sale. The bed and the ac were great but that is all I can come up with on the positive side. This hotel is a definite NO for me and anyone who wants to hear my opinion will hear the same. I'm a very frequent Panama visitor but have yet to find a hotel like the Avalon. On a scale of 1 to 10 I would surely rate it a 1.

2/10 Terrible

Gilles, Costa Rica

Disliked: Staff & service, property conditions & facilities

Abandoned hotel

The room was clean and confortable. But the hotel itself, seems abandonned. I would compare it to a sleazy motel, where you might want to go for a "siesta". Service was very poor. I would suggest that you take this hotel off you expedia site. They changed my room, because they tought I left. I did not leave any luggage, while visiting Panama city. But they did throw away my toothbrush, toothpaste, and mouth wash.

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Do not stay here. Run down! Mouldy! Horrible.

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, room comfort

visiting panama

People were friendly and helpful, rooms very big and nice, 2 king size beds. Towels and linens nice and clean. AC worked great and it was very quiet at night. Food in restaurant good. Difficulty getting internet access. Out of water for a while, but they fix things fast. Room key did not work, but got fixed later. Water park in back was open Sunday and it is very nice for kids, it was busy, but friendly atmosphere. Overall a pleasant stay.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort
Lovely Old Charm Hotel with good mountain views. Service is good and food was great. Will stay here again and recommend.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Bates Hotel

This hotel is VERY, VERY run down. The grounds are extemely uncared for, and the halls were kept dark (no lighting). The pool and its surroundings was dirty. The walk ways were littered with falling tree leaves and lems. Also looks as though the green allergy/mold had not been washed away in years. The rooms smeld old and moldy. When we checked in the computer system to the rooms did not work, so we had to be escorted to our room, which by the way had no hot water. The internet service was unbelievably poor if worked at all. It felt like I was in a horror movie (The Shining and/or The Bates Hotel in the movie Psycho). I would NEVER recommend this hotel; not even to my enemies. Their website is TOTALLY. to say the least misleading.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away

Terrible place. I don't even know where to start. The hotel is quite old and smells of mildew. That alone is not enough to write a negative review IMO. Where this hotel really misses the mark is on customer service. The front desk was extremely rude. Every small request we made (such as requesting the phone number for a nearby restaurant) was met with dirty looks and smirks. The hotel's restaurant has an awful menu, and worse service. Wifi and AC were promised, but neither worked. On top of all of this, the location is quite inconvenient. Far away from the city. I hardly ever write reviews, but I had to make some comments about this hotel. Don't stay there. Please!

6/10 Okay

happy2swim, Minnesota, USA

Liked: Room comfort

The staff was nice.

If you are going just for the water park, DON'T There isn't one that is in operation. I don't know when the pictures were taken, 10,15, or 20 years ago. There are a lot of slides but no water on them. Most of the staff speaks Spanish. The hotel does smell like mildew. If you are just looking for price and a comfortable bed it is ok.

6/10 Okay

Axuliadora, Manaus - Amazonas, Brazil

Disliked: Property conditions & facilities, room comfort

just ok!

We felt avalon has its glory in the past, but these days they can't keep it up, rooms are ok and comfortable, but all the facilities are outdated... I thank the staff for all their help, but I don't feel staying here again, besides that it is farther than I though.

4/10 Poor

Bert, Vancouver, BC, Canada

Disliked: Staff & service, property conditions & facilities, room comfort

Beware of this Property!

This hotel simply did not deliver. It was in the middle of no where. It would have cost us US30 each way to reach downtown plus at least 30 minutes. It was 30 minutes from the city airport and another US25.00. The "resort" is run down and passed it's prime. Albeit we were there in the off season, we could tell as soon as we entered that we had made a mistake in booking it. The rooms were very large and clean BUT there was no hot water! This is a US50 to US70 night property, don't pay twice as much as we did! The internet was also down so we couldn't even call to make other arrangements...needless to say, we were disappointed and lodged a complain with Expedia to review the hotel rating.

2/10 Terrible

Sharon, Trinidad, West Indies

Disliked: Staff & service, property conditions & facilities, room comfort

Poor choice for a hotel.

First the hotel is too far from the Airport, about 30 mins and it cost me $33.00 USD for a taxi to get to the hotel and $ 30 USD from the hotel to the Airport because they do not provide a free shuttle. AC worked for about half an hour, next thing the water was just a little warm. Well don't talk about the complimentary breakfast, that was bread - white or whole wheat with butter and you could order something from the kitchen, which when I did, let me just say I had to just get up and leave the table without eating it. I do not which to say any more because it is bringing back too much bad feelings.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

A Sanjur

Disliked: Cleanliness, property conditions & facilities

Dont waste your time...

Very poor service. Hotel seems to be going out of business. Room keys not provided as front desk clerk had to open the room for us. No Airconditioning in our frist room so we moved to another room... Electricity went out then no water for about 6 hours,,,,,,, Need i say more??

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Huge rooms, nice view, good price.

Great but key card machine broke and could not issue keys to anybody. Had to ask staff to open room every time. Internet went down 2nd day but they offered a cellular internet stick for those with a PC. AC worked great, hot water worked. Overall, happy with stay.

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