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Recent guest reviews

excellent location, friendly staff. awesome view to the ocean. close to everything, good restaurant. i wont stay anywhere else if given another chance to visit Panama city again

Location was good Rooms could have been cleaned better

I loved everything! There was not one thing about this hotel, staff and amenities that would change!!

The place to stay when your in Panama! Very clean classy hotel. We stood club level ,the food and drinks were great! Club service impeccable!

Tired old hotel. Dirty. Walls splatteres every where, furniture falling apart. Sheets feel like burlap. Stay away.

Nice pool and great view! Great gift shop with good prices for gifts to take back home.

we got their early but they said we could get in our 4 rooms within 2 hours. 5 hours later we were still not in one of them. instead of apologizing, they blamed us. the bartenders were very good however while we drank our $20 gin and tonics. Also very bad - they never put in my hilton honor points although i gave them my card

I travel to Panama 2-3x/year to visit family and friends. I used to stay at another hotel and this my first time at the Hilton Panama and my last. The room was super dusty and dirty when we checked in. There was dust in the closet and the carpet was like it was never cleaned or vacuumed. We got a Jr Suit and we thought we would get a Jr Suit. However, the room was very basic. The water pressure in the Bathroom was very poor. The Hotels on the Balboa strip are much nicer and have better amenities. We had to constantly ask for additional towels. There was one one towel in the room when we checked in. There was no soap. There was only one robe. The food in restaurant was horrible and so was breakfast. The breakfast buffet was very -very bad. The customer service at the front desk was poor. The staff especially those that served breakfast were very dismissive and unresponsive. This is more like a 2 star hotel.

Amazing hotel. Upscale, clean and centrally located!

All staff so good and very kind people.. very clean spaces and comfortable spaces

loved our 3 night weekend here. the beds are so comfortable and great to give the kids a separate room. large hotel, good staff, very clean and loved the spaciousness of the suite. we miss Panama already!

great hotel, excellent location and pool was very nice. Location was nice but no restaurants within walking distance. Only small fast food places. But short cab ride and we were near a lot of nice restaurants.

Everything was excellent with respect to cleanliness, condition and services. A little disappointed that the pool was not crystal clear.

Amazing infrastructure and an incredible staff. All of them willing to take care of you. Location is exceptional in the heart of Avenida Balboa

This hotel is a nice brand new hotel off Balboa Avenue in a good location.

Great Location and great staff, Brand new Hotel in Aug. 2014

el valet parcking funciona solo hasta las 9:00 pm..

Balboa Ave. and Aquilino De La Guardia Panama City

Hotel highlights

  • Walking distance to Avenida Balboa and Uruguay Street
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Winery

Multicentro Panama is a short stroll from Hilton Panama, and other popular attractions like Multiplaza Pacific Mall are within a couple of miles (3 km). This 347-room, 5-star hotel welcomes business and leisure travelers with a winery, a full-service spa, and a casino.


Dining

Enjoy dining at NIBA, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the 2 coffee shops/cafés, and chat with other guests at the free manager's reception on select days. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Hilton Panama's 347 rooms are air-conditioned and have an array of amenities, including microwaves, ovens, and stovetops. Guests can expect WiFi, wired Internet, and 42-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.


Property features

Hilton Panama features a winery, a full-service spa, and a casino. Valet parking is available for PAB 15 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include an outdoor pool, a 24-hour health club, and free WiFi in public areas.

Room options

Two Double Beds, Accessible

2 Double Beds | Sleeps 4

Presidential Suite

1 King Bed | Sleeps 4

Alienware Room

2 Double Beds | Sleeps 4

Junior Suite, One King Bed, Ocean View

1 King Bed | Sleeps 2

Guest reviews for Hilton Panama

Everyone (11) Business (2) Couples (2) Family (4) Friends (1)
1
Everyone

By on Mar 17, 2020

5
Everyone

excellent location, friendly staff. awesome view to the ocean. close to everything, good restaurant. i wont stay anywhere else if given another chance to visit Panama city again

By on Feb 22, 2020

Review comment responded on Feb 26, 2020

Thank you very much for taking the time to share about your recent stay at our hotel. We are very pleased to hear that you had a wonderful experience. We appreciate your valuable comments and feedback. Thank you for choosing us and we hope you visit us again in the near future.

4
Family

Location was good Rooms could have been cleaned better

By on Dec 30, 2019

Review comment responded on Jan 7, 2020

Thank you for visiting Hilton Panama and for taking the time to share your experience. We are glad that you found the location to be good. We appreciate your comment about the cleanliness and we will use it to take corrective actions. We hope you visit us again in the near future.

5
Everyone

By on Sep 17, 2019

Review comment responded on Sep 18, 2019

Dear Guest, Thank you for visiting Hilton Panama and for taking the time to share your experience! We are very pleased that you had a wonderful stay and we hope to welcome you back in the not too distant future. Thank you for choosing us!

5
Everyone

I loved everything! There was not one thing about this hotel, staff and amenities that would change!!

By on Apr 24, 2019

Review comment responded on May 4, 2019

Thanks for your feedback

5
Family

The place to stay when your in Panama! Very clean classy hotel. We stood club level ,the food and drinks were great! Club service impeccable!

By on Mar 31, 2019

Review comment responded on May 4, 2019

Thanks for your feedback

2
Family

Tired old hotel. Dirty. Walls splatteres every where, furniture falling apart. Sheets feel like burlap. Stay away.

By , from Los Angeles, us on Feb 25, 2019

Review comment responded on Mar 26, 2019

Thanks your for the information

4
Everyone

Nice pool and great view! Great gift shop with good prices for gifts to take back home.

By on Dec 26, 2018

Review comment responded on Feb 20, 2019

Tank you for your visit we well waiting for you on your next trip to Panama

5
Everyone

By on Sep 25, 2018

2
Everyone

we got their early but they said we could get in our 4 rooms within 2 hours. 5 hours later we were still not in one of them. instead of apologizing, they blamed us. the bartenders were very good however while we drank our $20 gin and tonics. Also very bad - they never put in my hilton honor points although i gave them my card

By , from United States on Apr 7, 2018

Review comment responded on May 2, 2018

Dear Guest, Thank you very much for your recent visit and for taking the time to write about your experience in our hotel. I express you my deepest apologies for these annoyed situations and I would be very grateful if you could provide more information about it. I am forwarding your review to our Front Office Manager to verify your reservation and Hilton Honors points. Please do not hesitate to contact me directly to talk about it. It will be a pleasure to assist you! Kind regards. Claudia Arias

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