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Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4.0 star property
Family-friendly Panama City hotel connected to the convention center, steps from Via Espana

Choose dates to view prices

Photo gallery for Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Exterior
Reception
Restaurant
Room, 2 Double Beds, Non Smoking, Pool View (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe
Outdoor banquet area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pet friendly

Explore the area

Map
Via Espana 111, Panama City, Panama, 1753
  • Via Espana
    ‪2 min walk‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Albrook Shopping Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

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Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

8.8 out of 10
Excellent
(31 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Studio Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking, Garden View

7.2 out of 10
Good
(5 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Poolside (Cabana)

Room, 2 Double Beds, Poolside (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Poolside (Cabana)

7.8 out of 10
Good
(6 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Poolside (Cabana)

Room, 1 King Bed, Poolside (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Poolside (Cabana)

7.0 out of 10
Good
(4 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(10 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Double Beds, Non Smoking, City View

7.2 out of 10
Good
(12 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

Room, 2 Double Beds, Non Smoking, Pool View (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Panama City

Located in Bella Vista, Hotel El Panama by Faranda Grand, a member of Radisson Individuals is adjacent to Via Espana and within a 10-minute walk of other popular attractions like Crown Casino. This 343-room, 4-star hotel has a full-service spa, a casino, and 3 restaurants. It's connected to the convention center in central Panama City and also close to Multicentro Panama and Multiplaza Pacific Mall.

What's nearby

  • Via Espana - 2 min walk - 0.1 miles
  • Avenida Balboa - 11 min walk - 0.6 miles
  • Cinta Costera - 13 min walk - 0.7 miles
  • Multiplaza Pacific Mall - 3 min drive - 1.6 miles
  • Albrook Shopping Mall - 3 min drive - 2.2 miles

Getting around

  • Iglesia del Carmen Station - 1 min walk
  • Panama City Passenger Station - 14 min drive
  • Tocumen Intl. Airport (PTY) - 24 min drive

Restaurants

  • ‪Costa Azul - ‬5 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Don Lee - ‬3 min walk
  • ‪Carl's Junior - ‬1 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Family-friendly Panama City hotel connected to the convention center, steps from Via Espana
Guests of Hotel El Panama by Faranda Grand, a member of Radisson Individuals have access to a full-service spa, a casino, and karaoke. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PAB 35 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this spa hotel include an outdoor pool, a children's pool, and a gym.
32-inch LCD TVs come with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 100 slot machines
  • 4 gaming tables
  • Casino (18,580 square feet of space)
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 25 meeting rooms
  • Business center
  • Computer station
  • Conference center (79,654 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1946
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - June 2021
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PAB 44
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PAB 44

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PAB 27.50 per pet (varies based on length of stay), plus a one-time cleaning fee of PAB 27.50 and a deposit of PAB 100 per stay
  • Dogs only
  • 2 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PAB 35 per person (one-way)
  • Airport shuttle fee per child: PAB 35 (one-way), (up to 18 years old)
  • Pet deposit: PAB 100 per stay
  • Pet fee: PAB 27.50 per pet (varies based on length of stay) plus PAB 27.50 one-time cleaning fee
  • Early check-in fee: PAB 44 (subject to availability)
  • Late check-out fee: PAB 44 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

El Panama Convention Center Casino
Hotel El Panama Convention Center & Casino
Hotel El Convention Center Casino
El Convention Center Casino
Hotel El Panama Convention Center Casino Panama City
El Panama Convention Center Casino Panama City

Frequently asked questions

Is free cancellation available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Hotel El Panama by Faranda Grand, a member of Radisson Individuals on Aug 14, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

This hotel is situated in Bella Vista within a short 2-minute walk of Via Espana and also 11 minutes on foot from Avenida Balboa. You'll also find Albrook Shopping Mall and Multiplaza Pacific Mall within a short drive.

Will I be able to park at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, reflexology, and couples treatments.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals feature a casino on the premises?

Yes, Hotel El Panama by Faranda Grand, a member of Radisson Individuals has a casino that's 18580 square feet and includes 4 gaming tables, 100 slot machines, and a VIP room.

Is there an indoor pool at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hotel El Panama by Faranda Grand, a member of Radisson Individuals good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a hot tub?

No, but this hotel does have a steam room.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a restaurant with a breakfast menu?

Yes, Hotel El Panama by Faranda Grand, a member of Radisson Individuals has 3 restaurants, and serves free buffet breakfast each morning.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel El Panama by Faranda Grand, a member of Radisson Individuals for a fee of PAB 27.50 per pet, per night. The property also provides an off-leash area and food and water bowls. A deposit of PAB 100 per stay is collected.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

The closest major airport to Hotel El Panama by Faranda Grand, a member of Radisson Individuals is Panama City (PAC-Marcos A. Gelabert Intl.), which is 3.7 mi away (9 minutes by car). Another top airport is Balboa (BLB-Panama Pacifico Intl.), which is located 9.7 mi away (27-minute drive).

Can I book a room with a balcony at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy pool or city views.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals.

Hotel El Panama by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1010 reviews
Rating 8 - Good. 345 out of 1010 reviews
Rating 6 - Okay. 131 out of 1010 reviews
Rating 4 - Poor. 91 out of 1010 reviews
Rating 2 - Terrible. 81 out of 1010 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the property is located in the middle of everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, spacious rooms, and excellent service. The pool is large but poorly maintained—there were algae along the edges of the tiles. Other than that, everything else is excellent. Good food at good prices.
Stayed 9 nights in May 2025

4/10 Poor

vincent

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Apr 2025

8/10 Good

IRIS

Business traveler
Liked: Cleanliness, amenities
It was nice room was good and food ok
Stayed 4 nights in Apr 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night in the city
Stayed 1 night in Apr 2025

6/10 Okay

DOROTHY

Traveled with family
I arrived around 9PM and there was only 1 person at the check-in counter dealing with an issue with a group of people. I literally had to wait one hour before I could check-in. Several persons (other hotel employees) had stopped by the check-in counter but nobody provided any assistance until it was almost my turn. My check-in went fairly quickly though. The room was very spacious but could be updated, it had a lot of dark wood, which in turn makes the room dark. There was no hot water in the shower and the water from the pipe at the wash basin tasted muddy/moldy. There was a gap at the room door, where you could see sunlight coming through. It appears the door may have been kicked in once, as the door frame by the lock was 'patched up' and I couldn't turn the lock all the way. There was an ironing board in the closet, but no iron. Although it didn't bother me too much, on Saturday night I noticed some loud music coming from another establishment closeby? I don't remember if it was the same on Friday night. Multiple food options are available and there's a pool for those who want to swim.
Stayed 3 nights in Apr 2025

10/10 Excellent

LUIS, El progreso

Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Stayed 5 nights in Mar 2025

8/10 Good

PEDRO

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Dwayne, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn’t provide wash cloths. Bathroom wasn’t cleaned to industry standards. Missing items.
Stayed 7 nights in Mar 2025

8/10 Good

Polena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sevice was great, had an issue with house keeping about towels. The furniture can use some updating
Stayed 1 night in Mar 2025

8/10 Good

Jason Mark

.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

SLOW check in and SLOW check out.

Understaffed and SLOW. It took a long time to check in. They could not find our Hotels.com reservation. Then Check Out was slow. We waited 15 minutes just to check out. POOR SERVICE. They need to do better.
Stayed 1 night in Mar 2025

6/10 Okay

Jonilyn

Liked: Staff & service, amenities, property conditions & facilities
I liked my room. I did not like all the noise late hours at the pool.
Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay and friendly staff. Shower had draining issues, other than that I recommend
Stayed 1 night in Feb 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
rooms need updating
Stayed 1 night in Feb 2025

8/10 Good

PRAKASH

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast need to improve as breads were open and dry, no cream cheese
Stayed 3 nights in Feb 2025

4/10 Poor

Dorista

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, poor customer service. Water from ac liking on floor, no toilet paper in bathroom. Reception never answered the phone. Loud music until two am.
Stayed 5 nights in Feb 2025

8/10 Good

Erick, Escazú

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The rooms are a bit dated.
Stayed 5 nights in Feb 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families.
Stayed 2 nights in Feb 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property if good, clean but de customer service on restaurant a pool bad service
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecilia

Traveled with group
Liked: Amenities, property conditions & facilities
The hotel has is clean and has a variety of dining options.
Stayed 2 nights in Feb 2025

8/10 Good

james

Liked: Cleanliness, staff & service, room comfort
Nice and clean but a bit noise and the bathroom need renovation because it’s very old style
Stayed 4 nights in Feb 2025

8/10 Good

ENRIQUE VINICIO

Liked: Cleanliness, room comfort

Good place for stay

Stayed 2 nights in Feb 2025

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