Sheraton Grand Panama

4.0 star property

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Daily buffet breakfast (PAB 21 per person)
Outdoor pool, pool umbrellas, sun loungers
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

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Via Israel And 77th Street, Panama City, Panama, 0819-05896
  • Place, ATLAPA Conventions Center
    ‪2 min walk‬
  • Place, Calle 50
    ‪6 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪13 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪11 min drive‬

Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(46 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Panama City

Located in San Francisco within a short walk of Multiplaza Pacific Mall, Sheraton Grand Panama is within a few miles (5 km) of other popular sights such as Cinta Costera. This 356-room, 4-star resort has 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Panama City and also close to Panama Viejo.

What's nearby

  • ATLAPA Conventions Center - 2 min walk - 0.1 miles
  • Calle 50 - 6 min walk - 0.4 miles
  • Multiplaza Pacific Mall - 13 min walk - 0.7 miles
  • Omar Torrijos Recreational Park - 14 min walk - 0.8 miles
  • Hospital Punta Pacífica - 19 min walk - 1.0 mile

Getting around

  • Iglesia del Carmen Station - 5 min drive
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 13 min drive

Restaurants

  • ‪Farmhouse - ‬6 min walk
  • ‪Pizza Verace - ‬6 min walk
  • ‪Red Fusion Restaurant - ‬4 min walk
  • ‪Tambor de Oro - ‬6 min walk
  • ‪Roadsters Dinners - ‬2 min walk

About this property

Sheraton Grand Panama

Guests of Sheraton Grand Panama enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa resort include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect 48-inch LED TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
3 outdoor tennis courts and a 24-hour health club are featured at the resort. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ygia Spa and Fitness Center has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PAB 21 for adults and PAB 10.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Bahia
  • Crostini
  • Las Hadas

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,329 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PAB 25 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PAB 21 for adults and PAB 10.5 for children
  • Pet fee: PAB 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Panama Sheraton Hotel
Sheraton Hotel Panama
Sheraton Panama
Sheraton Panama Hotel
Sheraton Grand Panama Hotel
Sheraton Panama City Hotel Panama City
Four Points Panama City
Sheraton Panama City
Panama City Four Points
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Grand Panama City
Sheraton Grand Panama Resort
Panama City Sheraton
Sheraton Grand Panama Panama City
Sheraton Panama Hotel Convention Center
Sheraton Grand Panama Resort
Sheraton Grand Panama Panama City
Sheraton Grand Panama Resort Panama City

Frequently asked questions

Is a free cancellation option available at Sheraton Grand Panama?

Sheraton Grand Panama offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Panama?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Panama on May 1, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sheraton Grand Panama?

This resort is situated in San Francisco within a short 13-minute walk of Multiplaza Pacific Mall and also 6 minutes on foot from Calle 50. You'll also find Albrook Shopping Mall and Avenida Balboa within a short drive.

Is there a spa available at Sheraton Grand Panama?

Ygia Spa and Fitness Center is the resort's spa and services include aromatherapy, body treatments, and massages.

Does Sheraton Grand Panama include a casino at the property?

No, Sheraton Grand Panama doesn't have a casino.

Is there an indoor pool at Sheraton Grand Panama?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Does Sheraton Grand Panama feature a restaurant that includes a breakfast menu?

Yes, Sheraton Grand Panama has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Grand Panama allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Grand Panama for a fee of PAB 25 per pet, per night. The property also provides food and water bowls.

What is the closest airport to Sheraton Grand Panama?

The closest major airport to Sheraton Grand Panama is Panama City (PAC-Marcos A. Gelabert Intl.), which is 6.3 mi away (9 minutes by car). Another top airport is Balboa (BLB-Panama Pacifico Intl.), which is located 11.7 mi away (19-minute drive).

Does Sheraton Grand Panama have a wedding venue on site?

There are wedding services available at Sheraton Grand Panama if that's in your vacation plans.

Sheraton Grand Panama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Doug

Stayed 1 night in Jan 2026

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Gillian Ada

Stayed 7 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 5 nights in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff in the location very helpful
Stayed 1 night in Jan 2026

8/10 Good

Edgar

Traveled with family and small children
Liked: Cleanliness
Clean room, fast check-in/ check-out procesa
Stayed 1 night in Jan 2026

10/10 Excellent

Paul S, wethersfield

Stayed 1 night in Jan 2026

2/10 Terrible

NIsha

Stayed 5 nights in Dec 2025

10/10 Excellent

Xavier, Hapeville

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Stayed for 7 days, I would highly reckoned this hotel. They have a 24 hour restaurant. And the location is convenient, we were only 5/10 min from where we were ubering. Also they had security, I felt very safe!
Stayed 7 nights in Dec 2025

10/10 Excellent

Manesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Dec 2025

8/10 Good

Katya Militza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, confortable beds.
Stayed 4 nights in Dec 2025

10/10 Excellent

Fahmi Saleh

Nice place
Stayed 6 nights in Dec 2025

6/10 Okay

MARIA, greensboro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Imposible to lower the Air conditioning, the Hotel set up to 69F , there is not conectors for usb chargers or C cable, the refrigerator is lock with a key and imposible to use it, the hotel staff is very good
Stayed 1 night in Jan 2026

8/10 Good

Richard, Georgetown

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was exceptional overall, and we truly enjoyed our time at the hotel. The room was comfortable, the atmosphere was relaxing, and the service across the property was very good. We stayed in room 1122, and while nothing took away from the quality of our stay, there were a few maintenance items worth noting. The iron in the room was not working. The AC vent made unusual noises when set on a low setting, which may require routine maintenance. The toilet tank’s internal rubber components appeared worn, causing a constant flow of water, and a few lights in the room were not functional. That said, housekeeping was excellent. The room was kept very clean, well organized, and consistently refreshed, which we really appreciated. Breakfast was good and well prepared, but adding more variety from day to day would improve the experience, as the menu remained the same each morning. Overall, this was a very pleasant stay. With a bit more attention to routine room maintenance and a rotating breakfast menu, this hotel would easily be top tier. Best Staff so Kind.
Stayed 9 nights in Dec 2025

10/10 Excellent

Michael, Palm coast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Fahmi Saleh

Stayed 7 nights in Dec 2025

6/10 Okay

Rodney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in process needs improvement. Breakfast options could use just a little improvement.
Stayed 5 nights in Dec 2025

8/10 Good

Dionca

Stayed 5 nights in Dec 2025

8/10 Good

Youhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 6 nights in Dec 2025

6/10 Okay

Juan Carlos

Stayed 3 nights in Sep 2025

10/10 Excellent

Erold S Accime

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

sulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had more vegan options
Stayed 7 nights in Dec 2025

2/10 Terrible

Kadiatou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently took a solo trip and, unfortunately, my experience was far from great. The glowing reviews are misleading, as it felt like the staff catered only to their own community. If you don’t speak Spanish, the receptionist won’t make much of an effort to communicate with you. When I arrived, my room wasn’t ready—even though check-in is supposed to be at 3pm and it was already 5pm. Ultimately, I was given a room with two queen-size beds, which seemed excessive for just one person. Housekeeping was disappointing as well. Each time my room was cleaned, the towels I’d used were taken but never replaced. On my last night, I waited almost 45 minutes after calling guest services for fresh towels, but no one ever brought them. Needing to shower, I had no choice but to go down to the lobby to ask for towels, which was incredibly frustrating. I’d strongly suggest bringing your own. Communication was another major issue most of the staff barely speak English. For a hotel that welcomes tourists, there should really be English speaking staff at the front desk. Trying to get information or assistance was always a struggle. Breakfast was also a letdown. I don’t eat pork, and they had no beef options, which was disappointing. Additionally, they never took my card for incidentals, which became an issue. Every visit to the pool bar resulted in being told I had to pay immediately because I had no card on file, forcing me to use cash every time very inconvenient. I wouldn’t return !
Stayed 3 nights in Dec 2025