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The Ritz-Carlton, Osaka

5.0 out of 5.0

Recent guest reviews

The hotel is located in a very nice central area of Osaka, with easy access to shopping area and main Osaka train stations. The hotel, its amenities, restaurant are the best. You can find the best breakfast at Esplendido, with multicultural food, wonderful flavors made of fresh ingredients and prepared with personal care.

Stayed here in August 2017 with family for 4 nights. I must say the concierge team was beyond fantastic in recommending landmarks suitable for young families and assisting us with ticket purchases for Universal Studio. A special thank you to Yuko and Yuriko for their 5* service! The rooms were spacious, however, I only rated Ritz a 4 star because common area including lobby and restaurants definitely needed a renovation to bring it back in line with the updates they have already done with the newer rooms. Overall a great location and conveniently located 10 mins walk from Osaka station.

With dark wood paneling on the walls, marble floors, and extravagant crystal chandeliers, the Ritz Carlton Osaka will make you feel like you are in a Victorian mansion rather than in the heart of modernistic Japan. My wife and I stayed in one of the suites, and really enjoyed the finely appointed room and the excellent service. The restaurant was also terrific. Everything about Ritz-Carlton is top notch, and they seem to do everything well. FYI, for western travelers like myself, if you see the nice Japanese suite online and want to upgrade (as I did), keep in mind that it is traditional Japanese and does not have a bed :) The room is beautiful, but we ended up switching back to normal suite with a western style bed, but if you want the full Japanese experience go for it. All-in-all our stay at the Ritz in Osaka was great, and I would highly recommend this property.

Good facility, excellent service people who care about your needs. easy transportation sinc ethere is always taxi waiting in front of hotel. Need to prepare a formal dress for franech restaurant. We stayed at 3 hotels in this trips. The other 2 were also 5 star in Tokyo. However, they weren't as good as Ritz-Calton. I will give Ritz-Calton a 99 as a score and the other 2 are 90 and 85.

One of the best hotel in Osaka. Nice and Welcome staff. Easy to travel to the other areas of Osaka. Fine decorate and full of facilities. Staff are friendly but not well in English as I expected. Overall is OK

The Club Loung service at The Ritz-Carlton, Osaka provided exceptional service and warmth during our stay recently. They made our stay there truly memorable. The Japanese restaurant, Hanagatami was also excellent - not only was there a huge selection of food but also the food was great and innovation and service from both the chefs and service staff was beyond expectations. I will definitely go back there again.

Ritz Carlton Osaka was a an awesome hotel, stayed for two nights in September. Hotel has been recently modeled and the rooms are amazing. Hotel lobby is very old school which is awesome. Short walk to train station and restaurants. Would stay here again

For the last leg of our Japan trip we stayed at the Ritz. A beautiful hotel in a very central location. We were lucky enough to get an upgrade to a junior suit. Great room and service with very friendly staff. I can highly recommend this hotel. One tip, If you take the elevator to P2, you can walk underground from there all the way to the train station, saving yourself time and making it easier with luggage.

This hotel has been recently renovated and is just beautiful. Dark wood panelling, abundant drag flowers & top hatted doorman take you straight into the Ritz Carlton feel of British elegance. Six glorious restaurants offer everything from first class Japanese in a huge, upmarket setting complete with 7 meter cypress sushi counter (made from the one tree) to French in a classically romantic, elegant dining room called La Baird to the bar which is quintessentially British. The 291 rooms have been refurbished in cream & navy in a Georgian style, and are calming & spacious. There are even Ritz Carlton pyjamas for guests to wear during their stay. I do love a turn down service which this hotel has it! The Club level is truly worth the upgrade as the club serves a seemingly endless array of freshly made food all day from breakfast to supper, with alcohol available complimentary almost all day. The refurbished setting has jaw dropping views of Osaka and is filled with natural light & great staff. Don't miss the outdoor garden & swimming pool, as well as the Japanese baths which are a luxury & beautiful place to truly relax.

Our stay at The Ritz Osaka was excellent as you would imagine. From the attention to detail from all the staff to the excellent accommodation, and impeccable cleanliness. It is truly a five star experience. Despite this being in the modern building in Osaka, they have successfully created a traditional elegance befitting the Ritz Carlton image. This might be our first visit but it certainly won't be our last.

Room options

Executive Suite with City View

King 1 | Twin 2 | Sleeps 2

Deluxe, Corner Room

King 1 | Twin 2 | Sleeps 2

Junior Suite, Corner Room

King 1 | Sleeps 2

Club Deluxe with Access to Club Lounge

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1791 reviews