The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Osaka

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Photo gallery for The Ritz-Carlton, Osaka

Lounge
Lounge
4 restaurants, breakfast, lunch, dinner served; French cuisine
Suite, Multiple Beds | Frette Italian sheets, down comforters, minibar, in-room safe
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Gym

Explore the area

View in a map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001
  • Place, Herbis Plaza
    ‪4 min walk‬
  • Place, Osaka Station City
    ‪7 min walk‬
  • Place, Pokemon Centre Osaka
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪59 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, City View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (Club Level)

  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Club Level)

  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Double Bed

  • 2508 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 King Bed (Club Level)

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 828 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Beds

Deluxe Room, 2 Queen Beds (Club Level)

  • 553 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (High Floor)

  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

Executive Suite, 2 Twin beds (Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds (Club Level)

  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Queen Beds, City View (Corner)

9.8 out of 10
Exceptional
(8 reviews)
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Superior Room, 2 Twin beds (High Floor)

  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Executive Suite, 2 Twin beds

  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View (Corner)

9.4 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Osaka

Located in Umeda, The Ritz-Carlton, Osaka is within a few miles (5 km) of popular sights such as Dotonbori and Osaka Castle. This 5-star hotel has 291 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Osaka, and a short drive from Kyocera Dome Osaka and Spa World.

What's nearby

  • Sankei Hall Breeze - 3 min walk - 0.2 miles
  • Herbis Plaza - 4 min walk - 0.3 miles
  • Osaka Station City - 7 min walk - 0.4 miles
  • Pokemon Centre Osaka - 9 min walk - 0.5 miles
  • Grand Front Osaka Mall - 9 min walk - 0.5 miles

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

Restaurants

  • ‪サイゼリヤ - ‬2 min walk
  • ‪スプレンディード (Splendido) - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪女児紅 - ‬1 min walk
  • ‪The Lobby Lounge - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

Luxury hotel with 4 restaurants connected to a shopping center in Osaka
Guests of The Ritz-Carlton, Osaka enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is offered for JPY 5400 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
55-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,100 per night)
  • Valet parking on site (JPY 5,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hanagatami
  • La Baie
  • Splendido
  • The Bar
  • Xiang Tao

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 37 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to February 5 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 12 kids stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 12650.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 2750 for children
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Osaka?

The Ritz-Carlton, Osaka offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of The Ritz-Carlton, Osaka?

This hotel is situated in Umeda, just steps from Sankei Hall Breeze, and within a 10-minute walk of Grand Front Osaka Mall and Osaka Station City. You'll also find Kyocera Dome Osaka and Dotonbori within a short drive.

Will I be able to park at The Ritz-Carlton, Osaka?

Yes, valet parking is offered for JPY 5,400 per day. Accessible parking is also available for guests.

Is there a spa available at The Ritz-Carlton, Osaka?

The Ritz-Carlton Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, reflexology, and aromatherapy. Note that spa services and facilities will be unavailable from December 15 2025 until February 5 2026 (subject to change).

Does The Ritz-Carlton, Osaka have a casino on the premises?

No, The Ritz-Carlton, Osaka doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Osaka?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Ritz-Carlton, Osaka good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, Osaka?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton, Osaka feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Osaka has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Ritz-Carlton, Osaka allow pets to stay for free?

No, pets aren't allowed at The Ritz-Carlton, Osaka.

Are there connecting rooms at The Ritz-Carlton, Osaka?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Ritz-Carlton, Osaka?

The closest major airport to The Ritz-Carlton, Osaka is Itami Airport (ITM), which is 8.3 mi away (17 minutes by car). Another top airport is Kobe Airport (UKB), which is located 27.8 mi away (55-minute drive).

Are there rooms with balconies that I can book at The Ritz-Carlton, Osaka?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Osaka.

Does The Ritz-Carlton, Osaka have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Osaka.

The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice property. The service was very good, but perhaps not quite up the 5 star quality that Ritz-Carlton is know for. The Club Lounge was slightly less impressive than what we have experienced at other 5 star hotels.
Stayed 3 nights in Aug 2025

8/10 Good

Tsukasa, Nagaokakyo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many dining options. We used in room service and the food was ok. It was a bit cold. The bed was amazing. They offered bed guards for children too.
Stayed 1 night in Aug 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz @ Ōsaka was one of the best experiences in our wonderful trip to Japan. From the front door you can feel the genuine service from all the staff. The tea lounge, the breakfast buffet am penalized with a live piano player, the easy access to metro station, the amazing Umeda view at night from our luxurious and elegant room, the splendid French cuisine at Le Baie - Michelin restaurant. All together made my wife Bday experience unforgettable. Special thanks for to Mounir at the lobby, Ayumi at the buffet, Chef Christophe at Le Baie, and Simon for making our stay very memorable. Definitely we will be back. 10/10.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful anniversary stay in Japan

Can’t go wrong with the Ritz
Stayed 1 night in Jul 2025

10/10 Excellent

Monica, Anniston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

TAESOO

Stayed 5 nights in Jun 2025

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This Hotel location is the best near a train station and amazing luxury stores. I paid extra for he breakfast buffet and to be honest, I do not think it was worth it. The quality of the food was not 5 stars.
Stayed 4 nights in Jun 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great but dated. It feels like it’s stuck in the 1990’s.
Stayed 2 nights in Jun 2025

6/10 Okay

Lakshmi

Traveled with family
Liked: Cleanliness, property conditions & facilities
A stunning property that is very well maintained. Staff were extremely courteous. However service at the restaurant and housekeeping were incredibly slow and not one expects of a hotel like the Ritz Carlton
Stayed 2 nights in May 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Older but still great, might have had the hardest bed I've slept on though. Staff was very good when I complained and put a feather bed on to soften.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness
Everything was great! Beautiful property, Super clean, with extremely helpful staff! Breakfast was amazing!
Stayed 2 nights in May 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Ritz I stayed in
Stayed 4 nights in Apr 2025

10/10 Excellent

Zita

Stayed 4 nights in Apr 2025

10/10 Excellent

Tae Hwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thao

Stayed 2 nights in Mar 2025

10/10 Excellent

Reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World Class Hotel and Staff in Osaka

Every staff member goes out of their way to make your stay not only a great one but an outstanding one. Every interaction was first class from our arrival to our departure.
Epic view of Osaka
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Service & Comfort

The hotel staff were outstanding First class service. Great breakfast and luxurious room Classic style and design yes and not my usual choice but this was just the best hotel around. Go there!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate room. Exemplary service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Janis

Traveled with partner, Traveled with family
Excellent costumer service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tsolmon

Stayed 1 night in Nov 2024

10/10 Excellent

Ryan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 6 nights in Nov 2024

10/10 Excellent

Naoko M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been going there since they opened. I noticed their service is slow this time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie, Alameda

Stayed 3 nights in Oct 2024