Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Lobby
Lounge
Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

Standard Floor Triple Room

  • Sleeps 3

Standard Floor Twin Room

  • Sleeps 2

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(10 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Floor Deluxe Double Room

  • Sleeps 2

Cross Suite Junior

  • Sleeps 2

Cross Suite

  • Sleeps 2

Cross Floor Double Room

  • Sleeps 2

Cross Floor Twin Room

  • Sleeps 2

Cross Floor Superior Double Room

  • Sleeps 2

Cross Floor Deluxe Double Room

  • Sleeps 2

Cross Floor Triple Room

  • Sleeps 3

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Floor Double Room

  • Sleeps 2

Standard Floor Superior Double Room

  • Sleeps 2

DOTONBORI View DOUBLE

  • Sleeps 2

DOTONBORI View TWIN

  • Sleeps 2

Cross Floor Cross King Room

  • Sleeps 2

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About the neighborhood

Osaka

Located in Shinsaibashi, Cross Hotel Osaka is adjacent to Dotonbori Glico Sign and within a 5-minute walk of other popular sights like Hozen-ji Temple. This 229-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Dotonbori - 1 min walk - 0.0 miles
  • Dotonbori Glico Sign - 1 min walk - 0.1 miles
  • Kuromon Market - 9 min walk - 0.5 miles
  • Nipponbashi - 10 min walk - 0.6 miles
  • Kyocera Dome Osaka - 3 min drive - 1.8 miles

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪あぶりや 道頓堀御堂筋店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Guests of Cross Hotel Osaka enjoy free WiFi in public areas, microwave in a common area, and a vending machine. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. This hotel also has a banquet hall.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, coffee makers, and safes are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE & DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is free cancellation available at Cross Hotel Osaka?

Cross Hotel Osaka provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do close to Cross Hotel Osaka?

This hotel is situated in Shinsaibashi, just steps from Dotonbori and Dotonbori Glico Sign, and within a short walk of Namba Grand Kagetsu Theater. You'll also find Nipponbashi and Kuromon Market less than a mile away.

Is parking available on site at Cross Hotel Osaka?

No, there isn't parking available at the hotel.

Does Cross Hotel Osaka have a casino on the premises?

No, Cross Hotel Osaka doesn't have a casino.

Is there an indoor pool at Cross Hotel Osaka?

No, there is no indoor pool at this hotel.

Is Cross Hotel Osaka a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and 2 restaurants.

Are there hot tubs at Cross Hotel Osaka?

No, this hotel doesn't have a spa tub.

Does Cross Hotel Osaka feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Osaka has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Cross Hotel Osaka allow pets to stay for free?

No, pets aren't allowed at Cross Hotel Osaka.

Are there connecting rooms at Cross Hotel Osaka?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Cross Hotel Osaka?

The closest major airport to Cross Hotel Osaka is Itami Airport (ITM), which is 10.6 mi away (25 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.4 mi away (55-minute drive).

Can I book a room with a balcony at Cross Hotel Osaka?

No, there aren't any guestrooms with balconies at Cross Hotel Osaka.

Reviews

Cross Hotel Osaka Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 857 out of 1129 reviews
Rating 8 - Good. 211 out of 1129 reviews
Rating 6 - Okay. 45 out of 1129 reviews
Rating 4 - Poor. 9 out of 1129 reviews
Rating 2 - Terrible. 7 out of 1129 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and spacious rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST hotel we stayed at our whole trip. Make sure you have their FREE coffee. Its GOOD. Cold facecloths are a nice touch. Rooms are big and comfortable. Staff are very nice, knowledgeable and friendly. Fluent in English too ! If i come back to Osaka, this is my GO TO HOTEL .. hands down. Highly recommend.
Stayed 5 nights in Aug 2025

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
Perfect location. Rooms are small
Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Professional staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gustavo, ROCHESTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay – Comfortable, Convenient, and Exceptional Service I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience. The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and had all the amenities needed for a comfortable stay. After a full day of sightseeing, it felt like a peaceful retreat where I could truly relax. The location is unbeatable—right in the heart of the action with easy access to Dotonbori and Shinsaibashi, yet still quiet and calm inside the hotel. It’s the perfect balance between energy and relaxation. I would absolutely stay here again and highly recommend Cross Hotel Osaka to anyone visiting the city.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities
Great hotel right next to Dontonburi and easy access to the station. Rooms were very nice and spacious but the street noise was very bad, even on the 13th floor. We would stay here again despite the noise.
Stayed 4 nights in Jul 2025

8/10 Good

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness
Convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

craig

Stayed 2 nights in Jul 2025

8/10 Good

alissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right in the heart of everything.
Stayed 3 nights in Jul 2025

8/10 Good

Cara

Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great location just a block from Dotonburi in one direction and high-end shopping in the other. The hotel in general was nice with decent amenities and the staff were great.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steven, Warrenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross hotels are an excellent chain in Japan after staying with their sister property in Kyoto I chose to stay in the Osaka one. It's an awesome choice since it's right around the corner from the main Dontonburi street and Dondondonki right across as well. A short walk away from Namba Station for getting around Osaka as well without issues. Only downside was the rooms were smaller and a bit hard to open to large luggages at one time - not a big issue, since this is normal for Japan. Check-in/Check-out is an easy process with their kiosk systems and their staff is extremely helpful and nice - would stay again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lounge with free booze and snacks and a killer view is enough to get me to go back. definitely include the breakfast buffet in your reservation because it was phenomenal- everything you could ever want and then some. the bathroom is wonderful- all the amenities you could want plus a soaking tub that could fit an army and the high-end model of the TOTO toilet that includes the dryer feature.
Stayed 5 nights in Jul 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Lively location. Rooms are a reasonable size and fantastic reception staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to Explore Osaka
Stayed 1 night in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Osaka gem

Amazing location, steps away from the action, easy check in and nice people.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carmelo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
close to the action, clean and convienient
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and late afternoon complimentary drinks and snacks were a nice touch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walkable to restaurants and shops. Definitely recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

belle

Traveled with family
Liked: Amenities, property conditions & facilities
Perfect location in Dontonburi. Super friendly and helpful staff. Clean comfortable bedding. Would definitely return and recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel, Bonita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisca

Stayed 5 nights in Oct 2024