Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Reception
Exterior
Lounge
Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Kuromon Ichiba Market
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

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Room options

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Non Smoking (Cross Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

DOTONBORI view DOUBLE, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(24 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

Cross Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

Cross Suite

  • Sleeps 2
  • 2 Double Beds

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Twin Beds

Cross Junior Suite

  • Sleeps 2
  • 2 Twin Beds

Cross Floor Cross King Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Osaka

Located in Shinsaibashi, Cross Hotel Osaka is adjacent to Dotonbori Glico Sign and within a 5-minute walk of other popular sights like Hozen-ji Temple. This 229-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Dotonbori - 1 min walk - 0.0 miles
  • Dotonbori Glico Sign - 1 min walk - 0.1 miles
  • Kuromon Ichiba Market - 9 min walk - 0.5 miles
  • Nipponbashi - 10 min walk - 0.6 miles
  • Kyocera Dome Osaka - 3 min drive - 1.8 miles

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Guests of Cross Hotel Osaka enjoy free WiFi in public areas, microwave in a common area, and a banquet hall. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. This hotel also has a vending machine.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, coffee makers, and safes are also available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE & DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is free cancellation available at Cross Hotel Osaka?

Cross Hotel Osaka provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Osaka?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on Jul 6, 2025 start from $144.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Cross Hotel Osaka?

This hotel is situated in Shinsaibashi, just steps from Dotonbori and Dotonbori Glico Sign. You'll also find Nipponbashi and Kuromon Ichiba Market less than a mile away.

Is parking available on site at Cross Hotel Osaka?

No, there isn't parking available at the hotel.

Does Cross Hotel Osaka have a casino on the premises?

No, Cross Hotel Osaka doesn't have a casino.

Is there an indoor pool at Cross Hotel Osaka?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Cross Hotel Osaka?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and 2 restaurants.

Are there hot tubs at Cross Hotel Osaka?

No, there isn't a spa tub at this hotel.

Does Cross Hotel Osaka feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Osaka has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Cross Hotel Osaka allow pets to stay for free?

No, pets aren't allowed at Cross Hotel Osaka.

Does Cross Hotel Osaka have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Cross Hotel Osaka?

The closest major airport to Cross Hotel Osaka is Itami Airport (ITM), which is 10.6 mi away (25 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.4 mi away (55-minute drive).

Are there rooms with balconies at Cross Hotel Osaka?

No, there aren't any guestrooms with balconies at Cross Hotel Osaka.

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 823 out of 1068 reviews
Rating 8 - Good. 188 out of 1068 reviews
Rating 6 - Okay. 44 out of 1068 reviews
Rating 4 - Poor. 6 out of 1068 reviews
Rating 2 - Terrible. 7 out of 1068 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic for this property. It was located close to the metro line (and the on the same line going directly to Haneda Airport without having to transfer) and a short walk to the JR line. There were great restaurants and shopping a very short distance away. The pricing was reasonable as well. We highly recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this property.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Luisa, Ringwood North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to main attractions and easy access to public transport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the bustle of Dotonbori
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Stayed 3 nights in Mar 2025

10/10 Excellent

Cole

Stayed 2 nights in Mar 2025

10/10 Excellent

Ping Ping

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back soon
Stayed 2 nights in Feb 2025

10/10 Excellent

dong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping area!
Stayed 3 nights in Mar 2025

10/10 Excellent

guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Close to every thing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sang Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Arhnel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and breakfast buffet

Location location location. Excellent buffet. Helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super comfy beds!

10/10 Excellent

Chethan

Stayed 4 nights in Mar 2025

8/10 Good

Latrece

Liked: Amenities
Centrally located and very close to shopping and transportation modes in Osaka. The hotel room was a bit tight for 3 adults but not uncomfortable. The staff were very professional and thorough. Thanks for a great stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect, close to everything, centric. The staff was wonderful, very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to glico man literally 1 min walk In a very good location and also top quality hotel. Shopping area of dotonbori is right outside hotel. Highly recommend it Will stay here when i go osaka again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Osaka

Great location, clean rooms, comfortable space, would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Comfy stayining with family of 4. However I wish the hotel had 2 queen beds room. So that 4 of us can sleep more comfortably.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abrahim

Stayed 2 nights in Feb 2025

8/10 Good

randall

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Kirsten

Stayed 3 nights in Mar 2025

10/10 Excellent

Arianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time in Osaka and we absolutely loved staying at the Cross Hotel! The location is unbeatable, and such a short walk to the Namba station too. The rooms were spacious and the showers were the best we experienced our whole trip. We had breakfast included which had a variety of foods for all tastes, and we throughly enjoyed the lounge in the evenings for a quick drink before heading out. I would recommend this hotel to anybody coming to the area! We will be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really conveniently located in the heart of Dotonburi and close to shopping and restaurants. Staff are super nice. They have a very convenient system for locking and storing your luggage before check in and after check out so you can still enjoy and explore the area. Rooms and the property are basic, but beds are very comfortable. The best thing is the shower set up. Water pressure is great and the face wash, shampoo, and bath products are really good and smell great too. The only thing missing is a gym or fitness center. That would have rounded it out very nicely. The front street is also a little noisy with construction and activity of the area (sirens and motorcycles throughout the night), but that’s Dotonburi for you
Stayed 2 nights in Feb 2025

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a bit nosy due to busy road out front. It would be better if they offered self service laundry, but there are some self laundry places nearby just remember to have 600 yen available in coins. Overall I would recommend it
Stayed 4 nights in Nov 2024