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Cross Hotel Osaka

4.0 out of 5.0

Recent guest reviews

Triple room is decent size but not much room between wall and foot of the beds. Bathroom is very spacious. Guestroom door does not block much noisy because we can clearly hear people talking in the hallway. Vending machine on each floor for guests to buy drinks. Also free ice machine on the floor I stayed in. Front desk agent is very courteous and helpful.

Great customer service. Easily accessible to shopping areas & subway!

Overall is almost perfect, but there are just only one thing that I couldn't rate for 4-5 stars - the chairs in the lobby are very limited for the hotel guests.

The location is great! It's conveniently located in the heart of Shinsaibashi, it's perfect for shopping, dinning and nightlife.

Cross hotel was very close (around the corner) to the main street in Nmaba/Dotonburi. Even though it's close, the hotel was quiet and clean. Staff ws also very nice.

Cross Hotel in Osaka is a very nice hotel and conveniently located in the Dotonbori area. You can find great food, great people watching and great shopping right outside the door. Plus, easy access to two train stations. The Tables cafe is a must visit if you stay at the hotel or in the area, they have the best pancakes I've EVER had! The cafe doesn't open until 9a, kinda of late for the traditional breakfast but worth the wait, or a good afternoon treat. Hotel and rooms are clean and the staff was great. Given the size of the overall room I was impressed with the size of the shower/tub area, and the water pressure in the shower was fantastic. Like many hotels in Japan the rooms are not large but we were comfortable. We had enough space for two large suitcases and still ample space to move around the room. Overall we really enjoyed our stay here and would choose this hotel again if we're back in the area. Two thumbs up!

2-5-15 Shinsaibashi-suji Osaka Osaka-fu

Hotel highlights

  • Walking distance to Shinsaibashi Shopping Arcade
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Chuo within a short walk of Shinsaibashi Shopping Arcade, Cross Hotel Osaka is within 2 miles (3 km) of other popular sights such as Tsutenkaku Tower. This 229-room, 4-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi. Osaka Science Museum and Osaka Castle are also nearby.


Enjoy dining at GLAMOROUS-X, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


All 229 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes and phones are other standard amenities.

Property features

Guests of Cross Hotel Osaka have access to free WiFi in public areas. Self parking is offered for JPY 2500 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables.

Room options

Double Room (Comfort Floor - 6-11F)

Full 1 | Sleeps 3

Twin Room (Comfort Floor - 6-11F)

Twin 2 | Sleeps 4

Superior Double Room (Comfort Floor - 6-11F)

Full 1 | Sleeps 3

Triple Room (Comfort Floor - 6-11F)

Twin 3 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1410 reviews