Skip to main content
Beginning of main content

Recent guest reviews

Loved everything about the Hotel. Location, room, food, staff...all deserve the highest rating.. this is the only hotel that I will book again and again when in Osaka.... So happy to have found this Hotel

Very “hip” hotel. Very convenient location: close to train station and just steps away from major high-end stores, and last but not least that it is just next door to Dotombori center. Only comment on decor is the art at the ends of the halls on the 10th floor. Some time they scared me as soon as walk up to my room or open up my door.

Great location. Close to all the shops & restaurants.

Nice hotel at the main area !! Walking distance to shinsaibashi and namba. Every convenient!

Close to shopping street , many restaurants nearby. Room not ready at check-in time

Nice, clean hotel in very convenient location. Dotonbori right at its doorstep.

After staying at a small AirBnB in Kyoto, our stay at Cross hotel was a nice change of pace. We enjoyed the central location, and appreciated all of the amenities that came with our room.

Staff friendly. Very close to subway. Very clean. High standard breakfast quality

2-5-15 Shinsaibashi-suji Osaka Osaka-fu

Hotel highlights

  • Steps from Shinsaibashi Shopping Arcade and Amerikamura
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Namba, Cross Hotel Osaka is next to popular attractions like Shinsaibashi Shopping Arcade and Amerikamura. This 229-room, 4-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi.


Dining

Enjoy dining at The French kitchen ZERO, one of 2 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM. A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday; reservations are required.


Rooms

All 229 rooms feature refrigerators, coffee makers, and free bottled water. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include safes and phones.


Property features

Cross Hotel Osaka features free WiFi in public areas and a vending machine. Valet parking is available for JPY 2500 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage.

Room options

Twin Room, Non Smoking (Standard Floor)

2 Twin Beds | Sleeps 4

Deluxe Double Room, Non Smoking (Standard Floor)

1 King Bed | Sleeps 3

Twin Room, Non Smoking (Standard Floor, Single Use)

2 Twin Beds | Sleeps 2

Double Room, Non Smoking (Standard Floor)

1 Queen Bed | Sleeps 3

Guest reviews for Cross Hotel Osaka

Everyone (9) Couples (2)
5
Partner Couples

Loved everything about the Hotel. Location, room, food, staff...all deserve the highest rating.. this is the only hotel that I will book again and again when in Osaka.... So happy to have found this Hotel

By , from Manila on Feb 27, 2020

Review comment responded on Mar 2, 2020

Dear Valued Guest, Thank you very much for choosing us to stay at Cross Hotel Osaka. We are very delighted to know that you were satisfied with everything about Cross Hotel Osaka! Your comments are much appreciated, and it is always very encouraging and more inspiring whenever we receive positive feedback from our valued guests. Thank you very much for spending your time to share your feedback, and we sincerely hope that we will get another opportunity to welcome you back to Cross Hotel Osaka! Warm regards, Cross Hotel Osaka

5
Everyone

By on Dec 14, 2019

Review comment responded on Dec 23, 2019

Dear Valued Guest, Thank you for your recent stay at CROSS HOTEL OSAKA. We hope we will have another chance to welcome you back again at our hotel. Warm regards, Cross Hotel Osaka

5
Everyone

Very “hip” hotel. Very convenient location: close to train station and just steps away from major high-end stores, and last but not least that it is just next door to Dotombori center. Only comment on decor is the art at the ends of the halls on the 10th floor. Some time they scared me as soon as walk up to my room or open up my door.

By on Aug 31, 2019

Review comment responded on Oct 7, 2019

Dear Valued Guest, thank you for staying with us at Cross Hotel Osaka and for providing your valuable comments. We are honored to hear that you called our hotel as "hip" hotel and we are glad to know that you liked the location of the hotel, which is accessible everywhere for shopping and sightseeing. Also, thank you for your comment about the art. Your feedback is greatly appreciated, and we will continue to make an effort to meet all guests' expectations. If you will revisit Osaka in the future, we hope to welcome you back at our hotel again. Kind regards, Cross Hotel Osaka

4
Everyone

By on Apr 21, 2019

4
Partner Couples

Great location. Close to all the shops & restaurants.

By , from Osaka, Japan on Mar 8, 2019

3
Everyone

By on Oct 16, 2018

5
Everyone

Nice hotel at the main area !! Walking distance to shinsaibashi and namba. Every convenient!

By , from SF on Sep 25, 2018

5

good location , near shopping street

Everyone

Close to shopping street , many restaurants nearby. Room not ready at check-in time

By , from Canada on Aug 30, 2018

5
Everyone

Nice, clean hotel in very convenient location. Dotonbori right at its doorstep.

By on May 3, 2018

5
Everyone

After staying at a small AirBnB in Kyoto, our stay at Cross hotel was a nice change of pace. We enjoyed the central location, and appreciated all of the amenities that came with our room.

By on Apr 18, 2018

url importing http://www.orbitz.com/Osaka-Hotels-Cross-Hotel-Osaka.h6311-p2.Hotel-Reviews
There was an error importing /Osaka-Hotels-Cross-Hotel-Osaka.h6311-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Osaka-Hotels-Cross-Hotel-Osaka.h6311-p2.Hotel-Reviews