See all properties

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

4.0 star property

Choose dates to view prices

Photo gallery for Cross Hotel Osaka（ORIX HOTELS & RESORTS）

The exterior of the Cross Hotel with a glass facade and illuminated signage.
A modern hotel corridor with a red accent wall, directional arrows, and a carpeted floor.
A modern hotel room with a sectional sofa, a flat-screen TV, a desk with a lamp, and a bed with a headboard.
A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.
A modern hotel lobby with a marble reception desk, a seating area with chairs, and a high ceiling with natural light.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Twin room, Non-smoking (Dotonbori View, 27 square meters)

A reception area with a curved counter, a woman at the desk, and a red carpet.

Twin room, Non-smoking (Dotonbori View, 27 square meters)

  • Sleeps 3
  • Free WiFi

View all photos for Double room, Non-smoking (Dotonbori View, 24 square meters)

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a wall-mounted light.

Double room, Non-smoking (Dotonbori View, 24 square meters)

  • Sleeps 3
  • Free WiFi

Hotel-selected room, Non-smoking (Discontinue use)

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, a TV, and a seating area with curtains.

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (Standard Floor)

A hotel room with a large bed, a desk, a chair, and a TV.

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, and a TV.

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, WiFi (free)

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking (Standard Floor)

A hotel room with two beds, a TV, a desk, and a window with red curtains.

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(29 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking (Cross Floor)

A hotel room with three beds, a desk, and a large window with curtains.

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking (Cross Floor)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Room, Non Smoking (Cross Floor)

A modern hotel room with a large bed, a desk, a chair, and a TV.

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for DOTONBORI view DOUBLE, Non Smoking

A modern hotel room with a flat-screen TV, a desk, a chair, and a sofa.

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for DOTONBORI view TWIN, Non Smoking

A modern hotel room with a bed, a nightstand, a window with curtains, and a wall-mounted TV displaying an advertisement.

DOTONBORI view TWIN, Non Smoking

  • River view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite, Non Smoking (Cross Floor)

A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.

Suite, Non Smoking (Cross Floor)

  • City view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

You may also like

Ad
Restaurant

Miyako City Osaka Hommachi

Minami
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,215 reviews
$101 nightly
The price is $111
Sep 7 - Sep 8
All taxes and fees included in total
Miyako City Osaka Hommachi

About the neighborhood

Osaka

Located in Shinsaibashi, Cross Hotel Osaka（ORIX HOTELS & RESORTS） is adjacent to Dotonbori Glico Sign and within a 5-minute walk of other popular sights like Hozen-ji Temple. This 4-star hotel has 229 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Amerikamura - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 2 min walk - 0.1 miles
  • Kuromon Market - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 5 min walk
  • Nippombashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪HUB 心斎橋店 - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪ラーメン まこと屋 心斎橋本店 - ‬1 min walk

About this property

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Guests of Cross Hotel Osaka（ORIX HOTELS & RESORTS） enjoy a gym, free WiFi in public areas, and microwave in a common area. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a vending machine and a banquet hall.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, coffee makers, and safes are also available.
Recreational amenities at the hotel include a health club.

Similar properties

Lobby
Hotel Nikko Osaka
Shinsaibashi
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 3,579 reviews
$63 nightly
The price is $70
Aug 31 - Sep 1
Hotel Nikko Osaka

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Things to do

  • Health club

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Renovations and closures

The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is free cancellation available at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

As of Aug 7, 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka（ORIX HOTELS & RESORTS） on Sep 7, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

This hotel is situated in Shinsaibashi, just steps from Dotonbori and Shinsaibashi-suji Shopping Street, and within a short walk of Dotonbori Glico Sign. You'll also find Namba Grand Kagetsu Theater and Kuromon Market less than a mile away.

Is there parking available at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

No, there isn't parking at this hotel.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） have a casino on the premises?

No, Cross Hotel Osaka（ORIX HOTELS & RESORTS） doesn't have a casino.

Is there an indoor pool at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Couples will appreciate amenities at this hotel, including a separate bathtub and shower and slippers in each guestroom, and some feature river views.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） allow pets to stay for free?

No, pets aren't allowed at Cross Hotel Osaka（ORIX HOTELS & RESORTS）.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

The closest major airport to Cross Hotel Osaka（ORIX HOTELS & RESORTS） is Itami Airport (ITM), which is 11.2 mi away (31 minutes by car). Another top airport is Kobe Airport (UKB), which is located 27.1 mi away (62-minute drive).

Are there rooms with balconies at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

No, there aren't any guestrooms with balconies at Cross Hotel Osaka（ORIX HOTELS & RESORTS）.

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 911 out of 1230 reviews
Rating 8 - Good. 240 out of 1230 reviews
Rating 6 - Okay. 57 out of 1230 reviews
Rating 4 - Poor. 14 out of 1230 reviews
Rating 2 - Terrible. 8 out of 1230 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay with a nice quiet clean room. The breakfast is amazing with tons of great options to select from.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christiana

Liked: Cleanliness
Great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean, good size rooms (for Japan), excellent breakfast buffet, great location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JERRY

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend to stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and nice hotel. The breakfast was amazing. the only bad thing was there's only 1 elevator and it was a bug struggle to get back to the room or leave the hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Varick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious bathrooms
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities
Superb location, very kind and helpful staff and amazing breakfast buffet.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the heart of Osaka. Staff was very nice and helpful. Room was fairly big. Very walkable. Luggage transfer available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at this hotel! The location was perfect, very convenient and close to shopping, restaurants, and transport. The room was not very big (just enough for a couple with 2 big luggages) but very comfortable, clean, and my spouse and I could relax properly. What stood out most was the excellent service from the hotel staff. Everyone was friendly, helpful, and made us feel very welcome throughout our stay. They served very good breakfast too. Overall, a very enjoyable experience and I would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Baljinder

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fantastic place to stay - it was our favorite hotel from our first visit to Japan and we made sure to come back to visit again when we came back. It’s in a great location, right next to Dotonburi and the Shinsaibashi shopping streets, with easy access to Metro lines nearby for travel elsewhere in Osaka. There’s a fantastic breakfast, and now also a complimentary drinks and nibbles lounge in the evenings. The rooms are modern and comfortable, and they have an amazing bathroom with a huge soaking tub. Highly recommended!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, lovely breakfast catering to all tastes, friendly staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Excellent customer service from the Staff Mr K Sano was very helpful and professional also make sure we had an excellent experience in our stay. The hotel and Mr K sano was so great we even already booked to come back again for the weekend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
amazing location. hotel was very clean
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the most bustling part of Osaka. It is just a few minutes away from Dotonbori. We did not get a room with a view as asked, and it was pretty loud inside- street sounds could be heard. Other than that, service was great and the hotel was located in the best area,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

merli

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

merli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything perfect can’t complain
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Great hotel in a busy area.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel - big rooms
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and area with tons of restaurants
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Avery

Liked: Cleanliness, amenities, property conditions & facilities
Ease of check in, convenient location to Dontonbori and numerous shopping and restaurants. Room was comfortable with numerous amenities.
Stayed 3 nights in Jan 2026