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Hotel Claiton Shin-Osaka

3.0 out of 5.0

Recent guest reviews

Stayed in a semi double room for two nights. Everything was clean and comfortable, and the staff spoke enough english for us to get by, in addition to the english amenity guide they provided for us. If you're coming in from Shin Osaka station though, getting there can be a bit confusing. There's only one exit you can take from the station that can get you there easily, without a lot of extra walking. Might be worth it to take the subway that one stop, just to avoid struggling to cross under the highway.

Quite a good hotel. Rooms were comfortable. Staff were good. Location was good, it is down a side street, but at no point felt unsafe getting to it, kind of liked it more as it was a bit out of the way. Although next to train lines, not noisy. Seemed like a quiet area. Nice yakatori bar just over the train tracks. A couple of Family marts close by. Subway stations close by for easy access to other parts of Osaka. Shin Osaka station about a 10-15 min walk. Only there 2 nights needed longer to explore. Would stay there again.

We chose to stay in Osaka because the room prices were cheaper than Kyoto by a significant degree. The hotel, as stated by many other reviews, is becoming dated in its decor and technology, but still provides a decent place to sleep. Considering we were only spending our nights at the hotel, that's all we needed. Notes: - AC controls on the bed but when turned on, only hot air came out. Room may be warm for those who prefer cooler sleeping environments. They probably change the system based on the season. Considering it was ranging in the 50s and 60s while we were there, this makes sense to a degree, but I would prefer more direct control. - About a 12 minute walk from JR Shin-Osaka Station - Public bath only available for men - Area is a bit older but we still felt safe the entire time - Pillows are THIN, ask for extra ones. Bed is HARD but this is typical of Japanese hotels based on our trip. - We ignored their rule to turn in your key before leaving the building. It's a stupid rule.

Small rooms but amazing onsen-it is open up to 1 am.i was there after midnight and nobody was there-only for man! Good location, very friendly staff, laundry and cending machine on second floor, good breakfast.

A good 20 minute walk from Shin-Osaka this is an older hotel with small clean rooms. 5 minute walk from the Subway Station and some nice local restaurant in the area. I would recommend it for anyone who just wants a clean bed for one or two nights with no frills for a reasonable price.

The room is very small but this is typical of Japan. The bed was a semi double which is big enough for an average sized man and woman but I would not recommend for two large people. The room was clean and well equipped and the hotel is only a short walk to the subway or 15 minute walk to shin Osaka station so great for day trips to Kyoto or Hiroshima on the shinkansen. What stood out for me here was how helpful and accommodating the staff were. We also ate in the hotel restaurant one night and the quality was great for the price.

Very good location the team at the reception is excellent good massage room very very clean everything good to wells very silent place kind personal the speak a very good English not far from the subway. Thank you Claiton!

We tried everything, but they wouldn't give us a refund. My husband had an accident, he fell and broke his collar bone so we had to cut our trip short so he could receive medical attention. They wouldn't hear of refunding us. So unreasonable!!!

Visited in June 2015 (long overdue review). The hotel is within walking distance to 2 train stations - M14 Nishinakajima-Minamigata station on the Midosuji Line & Minamikata station on the Hankyu Kyoto Line (cheaper option for travel between Osaka & Kyoto, takes about 45-60 min) with convenience stores and some restaurants nearby. Staff is friendly and helpful, they even helped me call my hotel in Kyoto to look for my spectacles and followed up with them so that I can go back to collect it. Clean and small room with train tracks right beside but it wasn't too noisy. Buffet breakfast is nice with a good variety & there's also umbrellas for you to use when it rains.

My 15 year old son and I stayed here for 2 nights. The rooms are small,as is to be expected for the price but the facilities were really good. Loved the coin operated washers and dryers in the hotel as laundry has been expensive up until now. Train is a 2 minute walk away & 2 stations away from the main Osaka station so easy to get around. Staff are very friendly and helpful. Furnishings in the rooms are dated but the beds are super comfy & everything was spotlessly clean. Definitely the best hotel within this price range that we have experienced so far in Japan. Would recommend if you are out exploring most of the day & just need a nice bed to come back to.

2-13-32 Nishinakajima Osaka Osaka-fu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located in Yodogawa within 2 miles (3 km) of Umeda Sky Building, Hotel Claiton Shin-Osaka is within a few miles (5 km) of other popular sights such as Osaka Science Museum. This 153-room, 3-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Also near this Osaka hotel are Mint Museum and Grand Front Osaka Mall.


Enjoy a bite to eat at Prenor, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee from 7 AM to 9:30 AM.


All 153 air-conditioned rooms feature refrigerators, phones, and desks. 19-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries.

Property features

Guests of Hotel Claiton Shin-Osaka enjoy a sauna, free WiFi in public areas, and a meeting room. Self parking is offered for JPY 1500 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Single Room, Smoking

Twin 1 | Sleeps 2

Twin Room, Smoking

Twin 2 | Sleeps 4

Semi Double Room, Non Smoking

Twin 1 | Sleeps 2

Single Room, Non Smoking

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 243 reviews