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Hotel Hillarys Shinsaibashi

3.0 star property

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Photo gallery for Hotel Hillarys Shinsaibashi

Public bath
Lobby
Exterior
Public bath
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 157 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 274 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Twin Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Osaka

Located in Minami, Hotel Hillarys Shinsaibashi is a leisurely stroll from popular sights such as Dotonbori Glico Sign and Namba Grand Kagetsu Theater. This 225-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and laundry facilities.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 6 min walk - 0.4 miles
  • Dotonbori Glico Sign - 6 min walk - 0.4 miles
  • Kuromon Market - 12 min walk - 0.7 miles
  • Namba Grand Kagetsu Theater - 12 min walk - 0.7 miles

Getting around

  • Shinsaibashi Station - 6 min walk
  • Osaka-Namba Station - 12 min walk
  • Itami Airport (ITM) - 31 min drive

Restaurants

  • ‪川福本店 - ‬1 min walk
  • ‪夜パフェ専門店 Parfaiteria PaL 心斎橋 - ‬1 min walk
  • ‪BAR 識 - ‬1 min walk
  • ‪焼肉ホルモン光山 - ‬1 min walk
  • ‪薬膳BAR Potion Station - ‬1 min walk

About this property

Hotel Hillarys Shinsaibashi

Guests staying at Hotel Hillarys Shinsaibashi enjoy free WiFi in public areas, laundry facilities, and a vending machine. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables.
Guests can expect free WiFi and 40-inch LCD TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include safes, ironing boards, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF

HOTEL FELICE RELIEF

FELICE Shinsaibashi RELIEF

FELICE RELIEF

Hillarys Shinsaibashi Osaka

Hotel Hillarys Shinsaibashi Hotel

Hotel Hillarys Shinsaibashi Osaka

HOTEL FELICE Shinsaibashi by RELIEF

Hotel Hillarys Shinsaibashi Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Hotel Hillarys Shinsaibashi?

Hotel Hillarys Shinsaibashi offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Hillarys Shinsaibashi?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Hillarys Shinsaibashi on Jun 10, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Hillarys Shinsaibashi?

This hotel is situated in Minami within a 10-minute walk of Dotonbori and Dotonbori Glico Sign. You'll also find Namba Grand Kagetsu Theater and Kuromon Market less than a mile away.

Will I be able to park at Hotel Hillarys Shinsaibashi?

No, this hotel doesn't offer parking.

Does Hotel Hillarys Shinsaibashi have a casino on the premises?

No, Hotel Hillarys Shinsaibashi doesn't have a casino.

Is there an indoor pool at Hotel Hillarys Shinsaibashi?

No, there is no indoor pool at this hotel.

Is Hotel Hillarys Shinsaibashi good for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and slippers as well as couples/private dining.

Does Hotel Hillarys Shinsaibashi have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Hillarys Shinsaibashi have a restaurant with a breakfast menu?

No, Hotel Hillarys Shinsaibashi doesn't have a restaurant that serves breakfast.

Does Hotel Hillarys Shinsaibashi allow pets to stay for free?

No, pets aren't allowed at Hotel Hillarys Shinsaibashi.

Does Hotel Hillarys Shinsaibashi have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Hillarys Shinsaibashi?

The closest major airport to Hotel Hillarys Shinsaibashi is Itami Airport (ITM), which is 11.3 mi away (31 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.2 mi away (59-minute drive).

Can I book a room with a balcony at Hotel Hillarys Shinsaibashi?

No, you won't find guestrooms with balconies at Hotel Hillarys Shinsaibashi.

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1008 reviews
Rating 8 - Good. 294 out of 1008 reviews
Rating 6 - Okay. 81 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Roy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hotel room was outdated and not the cleanest. The bathroom had a weird smell throughout the whole stay. Pillows were so thin and bed was uncomfortable. Breakfast was about what you’d expect for the price. The area surrounding the hotel isn’t the cleanest and gets pretty rowdy at night.
Stayed 4 nights in Feb 2026

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Feb 2026

10/10 Excellent

Mary Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities
Flawless room, sumptuous breakfast buffet and top notch customer service
Stayed 3 nights in Jan 2026

8/10 Good

Daniel Ricardo

Amazing location, the hotel was really nice, the staff was really friendly and helpful, the only con was the room reeks
Stayed 3 nights in Nov 2025

10/10 Excellent

judith

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 4 nights in Jan 2026

6/10 Okay

Chan Yin, Richmond Hill

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities are limited. Spa area need huge improvement, it is old and small, hot water sometimes cut off during shower, only a small locker good for room card or cell phone, free ice bar is not refilled sometimes. On the good side, location is close (3 mins walk) to subway and core tourist area. Front desk speak and understand english very well, guest services are good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Janny, bayside

Stayed 1 night in Jan 2026

8/10 Good

SHUN CHAO, Tainan

Stayed 4 nights in Jan 2026

10/10 Excellent

Janny, bayside

Stayed 1 night in Jan 2026

2/10 Terrible

Antony

Traveled with partner
Disliked: Cleanliness, amenities
The room didn't look fully cleaned. There was no coffee or even a bottle of water in the room. When I asked reception, they told me they dont do that there. Basic service in anywhere else I have been. The breakfast was bad. I didnt finish my meals and even skipped one of the days. The coffee was terrible and the juice was concentrated, very sugary trash. The kitchen staff was friendly though. The reception staff (non Japanese) were cold, abrupt and generally rude.
Stayed 3 nights in Jan 2026

10/10 Excellent

Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Amazing value for money. Breakfast was included. Decent selection. Location was less than 10 minutes from the subway and near to the river.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Thang

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. We had 3 beds for our family of 4. Excellent, quiet location being across from the subway line. Easy access to Shibuya and other major districts in Tokyo. Would stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert, New Westminster

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything. Great for families. Free coffee, and free bread snacks. Nice Spa, and more. Staff very friendly and helpful. Easy access for Uber or DiDi. Short walk to shopping or the canal. Lots of nearby dining experiences.
Stayed 3 nights in Dec 2025

10/10 Excellent

Myra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great buffet, room has so much space and staff is very accommodating.
Stayed 7 nights in Dec 2025

10/10 Excellent

Winny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient. Easy access to everything. Stand notice we have small children and put us on the highest floor which is very considerate.
Stayed 3 nights in Dec 2025

6/10 Okay

Pauline

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
More friendly and English speaking staff. Wish the room can be bigger, and more universal electric plug for charging our phones or electric devices.
Stayed 1 night in Dec 2025

6/10 Okay

Pauline

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, room
Stayed 4 nights in Dec 2025

10/10 Excellent

Shiang Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Francesca

Stayed 1 night in Dec 2025

10/10 Excellent

Hyungum

Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Pei Hua

Liked: Cleanliness, amenities, property conditions & facilities
The location is great
Stayed 4 nights in Nov 2025

10/10 Excellent

April

Stayed 4 nights in Dec 2025

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