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Four Points Flex by Sheraton Shin Osaka

4.0 star property

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Photo gallery for Four Points Flex by Sheraton Shin Osaka

Lobby
Reception
Exterior
Restaurant
Room, 2 Twin Beds | In-room safe, desk, blackout drapes, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Place, Toyosaki Shrine
    ‪2 min drive‬
  • Place, Juso-Ekimae Shopping Street
    ‪4 min drive‬
  • Place, Natural Hot Spring Naniwanoyu
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, blackout drapes, free WiFi

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Osaka

Located in Yodogawa within 2 miles (3 km) of Umeda Arts Theater, Four Points Flex by Sheraton Shin Osaka is within a few miles (5 km) of Grand Front Osaka Mall. This 225-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a computer station.

What's nearby

  • Toyosaki Shrine - 2 min drive - 1.3 miles
  • Juso-Ekimae Shopping Street - 4 min drive - 1.4 miles
  • Sakaemachi Arcade - 4 min drive - 1.4 miles
  • Natural Hot Spring Naniwanoyu - 5 min drive - 2.0 miles
  • Universal Studios Japan - 19 min drive - 7.1 miles

Getting around

  • Shin-Osaka Station - 8 min walk
  • Nishinakajima-Minamigata Station - 8 min walk
  • Itami Airport (ITM) - 25 min drive

Restaurants

  • ‪麺や マルショウ - ‬4 min walk
  • ‪ローマ軒 - ‬5 min walk
  • ‪皇蘭 - ‬3 min walk
  • ‪辻利 - ‬4 min walk
  • ‪珈琲館 男爵 - ‬1 min walk

About this property

Four Points Flex by Sheraton Shin Osaka

At Four Points Flex by Sheraton Shin Osaka, guests have access to free WiFi in public areas, a computer station, and laundry facilities. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a water dispenser and a vending machine.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

More

  • 1 building
  • 14 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 21, 2026 from noon to 2 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 1050 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Four Points Flex by Sheraton Shin Osaka?

Four Points Flex by Sheraton Shin Osaka provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Four Points Flex by Sheraton Shin Osaka?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Shin Osaka on Apr 26, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Four Points Flex by Sheraton Shin Osaka?

This hotel is situated in Yodogawa, close to Osaka Castle, Dotonbori, and Kyocera Dome Osaka. You'll also find Grand Front Osaka Mall and Osaka Station City within a short drive.

Is there parking available at Four Points Flex by Sheraton Shin Osaka?

No, there isn't parking available at the hotel.

Does Four Points Flex by Sheraton Shin Osaka have a casino on the premises?

No, Four Points Flex by Sheraton Shin Osaka doesn't have a casino.

Is there an indoor pool at Four Points Flex by Sheraton Shin Osaka?

No, there is no indoor pool at this hotel.

Is Four Points Flex by Sheraton Shin Osaka a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Does Four Points Flex by Sheraton Shin Osaka have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points Flex by Sheraton Shin Osaka have a restaurant with a breakfast menu?

Yes, Four Points Flex by Sheraton Shin Osaka serves a full breakfast each morning for a surcharge from its restaurant.

Does Four Points Flex by Sheraton Shin Osaka allow pets to stay free of charge?

No, pets aren't allowed at Four Points Flex by Sheraton Shin Osaka though service animals are welcome.

Does Four Points Flex by Sheraton Shin Osaka have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Four Points Flex by Sheraton Shin Osaka?

The closest major airport to Four Points Flex by Sheraton Shin Osaka is Itami Airport (ITM), which is 7 mi away (25 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.9 mi away (70-minute drive).

Are there rooms with balconies at Four Points Flex by Sheraton Shin Osaka?

No, there aren't any guestrooms at Four Points Flex by Sheraton Shin Osaka that offer a balcony.

Four Points Flex by Sheraton Shin Osaka Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 309 out of 761 reviews
Rating 8 - Good. 308 out of 761 reviews
Rating 6 - Okay. 98 out of 761 reviews
Rating 4 - Poor. 33 out of 761 reviews
Rating 2 - Terrible. 13 out of 761 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Patricia Danielle

Traveled with partner
Liked: Cleanliness, amenities
We appreciated the filtered water dispensers at every floor, really shows commitment to environmental sustainability. The hotel is also conveniently located to a transport hub.
Stayed 4 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Two washing machines for the entire hotel. Staff was polite, and there are some places to eat within a block or two. The walk to the train station want to bag- about five minutes away.
Stayed 2 nights in Dec 2025

6/10 Okay

Geoffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very close to the station. Hotel had basic room and amenities. A few basic amenities which other Japanese hotels offer are missing. Step up/down from the bathroom is about 10” which is huge. For seniors with knee or ankle weaknesses this is a huge drawback. Then there is an additional challenge during a mid-sleep trip to the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

6/10 Okay

Mehmet, Syracuse

Business traveler
Liked: Cleanliness
Hotel was ok. Waited long for elevators
Stayed 2 nights in Nov 2025

4/10 Poor

Yuki

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The bathroom design was not ideal (though I did appreciate the roundish bathtub). The toilet seat was unusually small—even for someone with a BMI of 19. The room did not include basic amenities such as a memo pad and pen. Despite not using the AC, the room was uncomfortably hot. Pajamas were not provided in the room; instead, guests must pick them up at the front desk. Overall, the facilities and amenities felt quite cheap considering the price and the Sheraton name.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly check in staff, breakfast restaurant
Stayed 3 nights in Nov 2025

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, amenities
The staff member was very polite and the room was very clean,
Stayed 1 night in Nov 2025

10/10 Excellent

Stella

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff gave me everything I needed! So kind and warm!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 8 nights in Oct 2025

8/10 Good

Joida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Stayed 1 night in Oct 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
There was no toothbrush, etc as in other hotels
Stayed 1 night in Oct 2025

10/10 Excellent

Sofya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025

2/10 Terrible

Timothy

Disliked: Property conditions & facilities, room comfort
The laundry room don’t have a dryer. After 3 rounds of spinning in the washing machine, my clothes are still wet. I need to bring my laundry up to my room to hang but could not dry in time. I had to pack all my wet clothing during check out. Such a bad experience without dryer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Rosario Paz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Stayed 3 nights in Oct 2025

4/10 Poor

Ryan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The vent in the shower room was dirty and dripping brown liquid on me in the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
Stayed 2 nights in Oct 2025

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities

Good location, inadequate space even for Japan

Hotel is conveniently located close to a train station. Had room with double bed and it was extremely small. Nowhere to place suitcases for our 8 day stay except against a wall. Very limited space to put belongings. I thought our Tokyo hotel room was small but this was even smaller. Considering how much of a take away culture there is here, the garbage can provided was inadequate. Trying to be eco-friendly and not have them clean room everyday, but we just wanted someone to empty the trash bin. Bed was against the wall so if partner needed to get up in the middle of the night, had to climb over the other person. Restaurant located at street level next to hotel. Ok for a 2 -3 day stay but would choose another location for longer stays.
Stayed 8 nights in Oct 2025

4/10 Poor

Prasad, Singapore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very low profile, no iron, adaptor. Basic things missing. Very small room.
Stayed 1 night in Oct 2025

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only reason to stay here is for the close proximity to shin-osaka station. Literally no other reason. The hotel was dirty, some of the staff were rude, mostly at the restaurant, there were a few waitresses who were kind, others not so much and they gave the impression like they were babysitting you. Front desk was nice. Housekeeping was terrible overall. They could not understand english, spanish, or japanese. They kept not cleaning up my trash, i had to ask a front desk assistant to come and pick it up, which i was embarrassed to have to ask. The hotel is in serious need of renovation, and potentially change in management.
Stayed 10 nights in Oct 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.
Stayed 3 nights in Oct 2025

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but has everything. Location is great and very quiet at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean room and convenient for train station
Stayed 3 nights in Oct 2025

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