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Recent guest reviews

Excellent location near shopping and restaurants. Very helpful staff to help get back to Osaka airport

The staffs here are great! They were very accommodating and were able to assist us in getting around places. The rooms were very clean and the amenities were great (including the bidet). They offer great amenities such as toothbrush/toothpaste, body towel scrub, comb, and razors in the bathroom that were nice to have. Shiseido bodywash with shampoo and conditioner adds a plus to the room. Of course, all japan hotels are small so we were not expecting a big room but it’s doable for a couple. We’re from NYC so we are used to the small spaces. Im surprise that we were able to stay at this hotel for a decent price judging by the great design and amenities here. Overall, we really enjoyed our stay here! We enjoyed the quiet streets as it is tucked away from the crazy shopping area and nightlife. Close by the Shinsaibashi Station and so many options of food near the hotel especially well known Kobe Beef/wagyu restaurants. It was the perfect location and walking distance to most popular attractions (shopping and Dotonbori). Highly recommend to stay here in Osaka and would be back again!

Very good hotel, prime location and clean rooms. Breakfast was the best breakfast I've ever had in the hotel. Highly recommend!

Beautifully designed, immaculate, modern. Waterfall shower was great, dyson hair dryer also great.

This is a business hotel, so no pool, restaurant, etc. Perfectly comfortable and clean. Good location for tourists. Staff very friendly.

This hotel is really clean, modern and exceeded my expectations. Location is great, walking distance to a ton of shopping and restaurants. Definitely would stay here again!

Everything about this hotel was great except it had the worst bed and pillows. Every little move I made was felt by my partner, and we both woke up sore and unhappy from the stiff and uncomfortable bed. It is disappointing because we enjoyed practically every other aspect of the stay, but they dropped the ball on what I consider the most important thing, the bed.

It is a modern and stylish hotel. The staff was friendly and helpful. I would like to say thank you to your staff - Samantha. She is really professional and provide instant support when we have any request during the period.

The air from the aircon unit is blowing directly to the bed and the humidifier is one of the smallest unit I ever seen in all the room in Japan.

The hotel was great and very modern/hip. We loved our room, which was very clean and spacious. Our only negative experience was with staff at the front desk - very confrontational and not welcoming.

Super centrally located, very friendly staff, clean and inviting common rooms. Room was small but spacious by Japanese standards and laid out in a practical way that made it very comfortable for two people. Love everything about it - would stay here again.

Nice hotel located at shinsaibashi. Cozy, Chic and Clean. Definitely will be back next time!

服務、地點、溝通、房間、浴室都讓人滿意到不能再嫌棄,早餐雖然中規中矩但也是令人滿意。 飯店重視評價,當我寫完評價後,飯店贈送一天的早餐,希望旅客能做體驗。 地點在心齋橋,去哪裡都方便,離心齋橋的地鐵站約走路5分鐘內。 房間比日本大多數的房間大很多,不會有行李打開卻沒空間的問題。 浴室採用乾濕分離,出水模式是用按壓式,非常有科技感。

1-18-30 Higashi Shinsaibashi Chuo-ku Osaka Osaka-fu

Hotel highlights

  • Walking distance to Shinsaibashi Shopping Arcade and Amerikamura
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Namba, HOTEL THE FLAG Shinsaibashi is adjacent to Shinsaibashi Shopping Arcade and within a 5-minute walk of other popular sights like Amerikamura. The 162 rooms at this 3.5-star hotel include refrigerators, coffee makers, and flat-screen TVs.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

All 162 air-conditioned accommodations feature a separate bedroom. Guests can expect free WiFi and 40-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Refrigerators, coffee makers, and free bottled water are also standard.


Property features

HOTEL THE FLAG Shinsaibashi features free WiFi in public areas, a library, and laundry facilities. Self parking is offered for JPY 1800.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include a water dispenser, a reception hall, and a fireplace in the lobby.

Room options

Standard Family Room, 1 King Bed(255cm wide), Non Smoking

King 1 | Sleeps 4

Twin Room, Non Smoking

Twin 2 | Sleeps 4

Economy Triple Room, 3 Twin Beds, Non Smoking

Twin 3 | Sleeps 3

Standard Double Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Guest reviews for HOTEL THE FLAG Shinsaibashi

Everyone (7) Couples (3) Family (5)
5
Families

Excellent location near shopping and restaurants. Very helpful staff to help get back to Osaka airport

By on Oct 10, 2019

Review comment responded on Oct 10, 2019

Thank you very much for your feedback.We are glad to know that you were able to enjoy our services and location. We are waiting to seeing you again.

5
Partner Couples

The staffs here are great! They were very accommodating and were able to assist us in getting around places. The rooms were very clean and the amenities were great (including the bidet). They offer great amenities such as toothbrush/toothpaste, body towel scrub, comb, and razors in the bathroom that were nice to have. Shiseido bodywash with shampoo and conditioner adds a plus to the room. Of course, all japan hotels are small so we were not expecting a big room but it’s doable for a couple. We’re from NYC so we are used to the small spaces. Im surprise that we were able to stay at this hotel for a decent price judging by the great design and amenities here. Overall, we really enjoyed our stay here! We enjoyed the quiet streets as it is tucked away from the crazy shopping area and nightlife. Close by the Shinsaibashi Station and so many options of food near the hotel especially well known Kobe Beef/wagyu restaurants. It was the perfect location and walking distance to most popular attractions (shopping and Dotonbori). Highly recommend to stay here in Osaka and would be back again!

By , from New York City on Sep 24, 2019

Review comment responded on Sep 24, 2019

Thank you very much for staying at our hotel and a big thanks for such a wonderful review from you. We are glad to hear that you were able to enjoy our amenities, service and location. I believe that you had a great time at Osaka. It is a little frustrating that we could not provide you with room which can surpass your prejudice that Japanese hotel are small. Perhaps when you have the chance to stay at our hotel again, We may discuss with a different room. Our staff takes time and pride with our works and such a wonderful feedback from our customers really pays off our efforts and hard work and we deeply appreciate for the time you took for writing such a detailed review. Next time you may come to Osaka, please contact us if you have any problems with your trip. We are willing to help you at any time. Thank you again for being our values customer. We are grateful for the pleasure of serving you, and we wish you will have a good day. We look forward to seeing you again. All the best, HOTEL THE FLAG

5
Everyone

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Thank you so much for staying with us and for the great review. Please come stay again in your next trip to Osaka!

5
Families

Very good hotel, prime location and clean rooms. Breakfast was the best breakfast I've ever had in the hotel. Highly recommend!

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

Thank you for your stay at HOTEL THE FLAG. We are so happy to know that you enjoyed your stay, especially, breakfast. If you have a chance to come back Osaka, please visit us and have breakfast again!

5
Partner Couples

Beautifully designed, immaculate, modern. Waterfall shower was great, dyson hair dryer also great.

By on Jul 24, 2019

Review comment responded on Jul 24, 2019

Thank you for staying with us! We are glad to hear your positive feedback! If you have a chance to come back Osaka, Please choose to stay with us! We are looking forward to seeing you again!

5
Families

This is a business hotel, so no pool, restaurant, etc. Perfectly comfortable and clean. Good location for tourists. Staff very friendly.

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

Thank you for staying with us and for your nice review. We are glad you felt comfortable in our hotel and that our cleanliness satisfied you. We are also very happy to know that you liked our service and our location. We hope to see you again!

5
Everyone

By on Apr 24, 2019

Review comment responded on Apr 24, 2019

Thank you for staying with us and for your 5 stars review! We hope to see you again.

5
Families

This hotel is really clean, modern and exceeded my expectations. Location is great, walking distance to a ton of shopping and restaurants. Definitely would stay here again!

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for staying with us and for your nice review! We are glad you enjoyed your stay and happy to know we exceeded your expectation with our cleanliness, our modern design and our location. We hope to see you again!

2
Partner Couples

Everything about this hotel was great except it had the worst bed and pillows. Every little move I made was felt by my partner, and we both woke up sore and unhappy from the stiff and uncomfortable bed. It is disappointing because we enjoyed practically every other aspect of the stay, but they dropped the ball on what I consider the most important thing, the bed.

By , from Osaka on Mar 30, 2019

Review comment responded on Mar 30, 2019

Thank you for staying with us at HOTEL THE FLAG. We are glad to know that you enjoyed most factors of our hotel and apologize deeply that our beds were not a good fit for your stay. We have put thought into the beds we have chosen, however, as many people have different preferences when it comes to their bed's various factors, it is a difficult decision. We hope that you enjoyed your time in Osaka despite this set-back. Again, thank you for choosing us!

5
Everyone

By on Mar 11, 2019

Review comment responded on Apr 1, 2019

Thank you for visiting us during your time in Osaka! We hope you enjoyed the city and we thank you for this nice review. Please come visit us again in the future!

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