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Excellent facilities and so close to Airport trains and subways, use Exit 5 for underground. Staff courteous and friendly at all times. Sixth stay at Fraser properties and will use again, we love the washer dryers in rooms.
The hotel is situated at the center of everything so all our shopping and dining needs were within easy reach. The hotel rooms we stayed in are very clean and features are adequate. Don’t expect high tech facilities and equipments tho but rooms were equipped with a kitchenette and a washer dryer machine for daily usage. Super convenient! We ate our daily breakfast at the cafe/pub at the ground level. Not much selection but as I’ve been saying everything was adequate. The great feature of this hotel is that they got a terrific set of hotel staff. The front desk and concierge most specifically! Those people care for their guests unconditionally and assisted all our needs with a smile. From the manager to the staff, they’ll give you that ‘extra mile’ service we rarely experience from other hotels.
Amazing spot to stay. Easy and very friendly staff. Helped us arrange to see a sports event :) thank you! Very comfy rooms and value for money. Will return again soon and hopefully the excellent staff member who helped us to will still be working.
We had an excellent stay at Fraser Residence Nankai Osaka. We stayed at 2-bedroom apartment. Surely recommend to everyone particularly families. The location is great, very near the station, grocery, mall and food area. Walking distance to Dotonburi. The staff is great, very helpful in so many ways. The apartment size is comfortable for a family of 4 with kitchen, washing machine and comfortable beds. Great hotel over-all.
Stayed here when we were in Osaka. Loved that it was 10 mins walk from the Namba station and close to most of the good eateries and shopping areas near Doutonburi. The presence of a washing machine with proper instructions means that we could do our laundry which was great. Overall - would return to stay if we return to Osaka
The building is right across the street from Namba-Nankai Station. It is close to all the shops that a tourist would want and need. The rooms are spacious by Japanese standards. The toiletries (soap, shampoo, etc) provided are of good quality too. The bathroom-cum-toilet was squeaky clean! Having the washer-dryer in the room was a real time-saver - we did not have to run to the laundry room to check on the wash only to discover that someone had taken our still-damp clothes from the dryer to chuck theirs in! The gym was spacious too. The staff provided exceptional service - from handling our online reservations and accommodating last minute changes, to checking us in and out - everyone was professional and so helpful and polite. I'd gladly stay here again the next time I'm in Osaka, especially if rooms are at promotional rates again!
We had a fantastic impromptu stay here (family of four with 2 primary school kids) after being stranded by the recent typhoon. Location is amazing, you are literally 2mins walk to Namba station and a bunch of major shopping malls and restaurants. The apartment itself was wonderful. Spacious and modern. The staff spoke English and were very helpful, booking restaurants for us, etc. Highly recommended!
We stayed 2 nights in a deluxe 2 bed on 12th floor. The room was well equipped & comfortable with fantastic views over Namba skyline. The rooms were spotless & modern with 2 bathrooms. Breakfast is included which is a bonus & is adequate for needs. We decided to eat in the Spanish Bar on our last night as the Tapas looked good & we were craving something other than Japanese food. This was not up to the standard that we expected & the service was dire! Two dishes were completely not what we ordered but we let that go & then after ordering more Serrano Ham to go with Garlic Toast & Tomato Salads it never arrived even after being reminded at least twice! They were not busy & plenty of staff on so just terrible attitude. Such a shame because the Hotel itself is excellent!
room was spacious and so impressed to have cooking and laundry stations inside the room. cleaning was well done but bed and pillows are too soft. location is convenient and staff was very friendly and helpful and really appreciate that we could use the executive lounge even after check out so that we can do some luggage rearrangement. breakfast was soso but nice to have~
The building is located adjacent to the train station / mall. The room is standard (read: small), but had a small refrigerator and washer/dryer combo which was really helpful to have. We asked for, but didn't get, a late checkout. That was the only issue we had. Would definitely stay there again.
Located in Namba, Fraser Residence Nankai Osaka is adjacent to Osaka Prefectural Gymnasium and within a 5-minute walk of other popular sights like Namba Parks. This 114-room, 4-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Continental breakfast is offered for a fee each morning from 7 AM to 11 AM.
The 114 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch LCD TVs come with DVD players and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Washers/dryers, iPod docks, and free bottled water are other standard amenities.
Fraser Residence Nankai Osaka features a 24-hour fitness center, free WiFi in public areas, and a meeting room. Self parking is offered for JPY 2000 per stay. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a library, and free newspapers.