2/10 Terrible
Megan
Traveled with family
Jun 13, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are horribly cramped with the bed pushed up against the dirty, never cleaned AC units. Room smelled like cigarette smoke, ice machine was broken the entire stay, the bathroom was a gross hazard where there's a big step down to get out of the slippery shower, small ants crawling around the room, stains all over the walls and doors, what looked like a pooh streak on the wall near the toilet paper holder, mold not treated only painted over, and the staff is super unfriendly and unhelpful, you have to beg for everything including towels. They had a sign in room saying you had a request housekeeping, and they don't provide do no disturb signs - yet someone came in our room daily, removed our used towels, replaced them with HALF the amount of folded towels, and didn't make beds or anything else, when we didn't request maid services at all and did not want someone in our room! The front desk was just like "oh that's weird, sorry about that, but that's your problem" and did nothing to help, did not change out room, and did not offer even partial refund for the huge list of issues THEY created by being slum lords. Oh, and the hotel charges hidden fees at check in that aren't mentioned in their listing. These are major scammers and the place is utterly disgusting.
Megan
Stayed 3 nights in Jun 2025