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Recent guest reviews

Excellent location if your visiting Chapman University.

This motel was attractive, clean and comfortable, but it had a glaring problem. I could hardly see to style my hair in the only mirror in the room. It is probably the worst I have ever experienced. This was very disappointing because, although I liked everything else, being able to see in the mirror is essential.

The hotel is clean and safe area

Good location relative to Chapman University. Very convenient. Pleasant staff. OK facilties. Clean rooms. Have redone the rooms so they look better than before. Picks up a lot of road noise from Chapman Avenue. Air conditioning unit is ridiculously loud and runs all night - very dated piece of equipment. Interior LED lights are too bright and the wrong color. Should be Warm White instead of Daylight. They create a very harsh light. You feel like you are in an operating room at a hospital. Pillows are firm and unyielding, like they are filled with sawdust. Bed is also firm and similar interior texture.

Clean. Comfortable beds. Friendly staff.

Stay away if you have small kids. It's dirty, they never clean the room.

It has been a long time since I've stayed at a Best Western (as lately have been staying in places 3x the cost of this). However, as I was taking my son to school, the convenience had me give it a try. WOW was I impressed!! The staff was super friendly and helpful, the room was nicely updated and super clean. I am definitely staying here the next time I visit my son at school!!

Small Hotel with Big Charm. The staff were all extremely friendly and helpful.

I liked the flooring and the staff was very nice, but I was accidentally charged twice at check in and I had to take time to fix it in the morning. What I didn't like was a broken light switch in the bathroom, no sealant around the door so light and air could easily come into the room (the gap is pretty big), and the air conditioning unit was very loud and didn't have a great cycle timer.

Rooms are newly renovated and clean.

The extra room with sleeping g are was nice but it could use a small space heater...too cold.

Close proximity to Chapman university. Rooms were quiet.

The property looked like it was renovated, which looked nice. I was there for one night and was happy with the room except the lighting inside the room. It was a bit bright but no big deal. I was really happy with the breakfast convenience and the variety of food. A lot more to choose from other then a bagel or donuts. The property was very close to everything I was there for and very close to restaurants. Everyone was very nice at the front desk and very helpful with whatever questions we had. Overall stay was good.

The front desk team (Cindy and Sandy) were incredibly helpful, cheerful and provided excellent customer service. This is not the Four Seasons by any stretch (although, their customer service parallels it) but it is clean and efficient. I had to use this location for a spur of the moment overnight; it's quite close to the Orange Circle and there are a lot of amenities close by. The actual location is on a busy boulevard but I felt safe.

Staff are doing a very good job, considering the difficult challenges keeping a motel safe, accessible and comfortable during Covid time.

This property has undergone recent improvements and the rooms look great! They’re doing a good job of maintaining CV19 precautions too. It’s a good room for the price.

W Chapman Avenue Orange CA

Hotel highlights

  • Walking distance to Chapman University
  • Free full breakfast
  • Free WiFi in public areas
  • Free parking

Chapman University is a short stroll from Best Western Orange Plaza, and other popular attractions like Angel Stadium of Anaheim are within a few miles (5 km). This 33-room hotel has conveniences like free breakfast, an outdoor pool, and free self parking.


Dining

Free full breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.


Rooms

42-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.


Property features

At Best Western Orange Plaza, guests have access to an outdoor pool, free WiFi in public areas, and microwave in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a computer station, express check-out, and a terrace.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, Multiple Beds, Non Smoking, Refrigerator (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, Multiple Beds, Non Smoking, Refrigerator

2 Queen Beds and 1 Double Bed | Sleeps 5

Guest reviews for Best Western Orange Plaza

Everyone (13) Business (1) Couples (2) Family (14) Friends (1)
5
Family

Excellent location if your visiting Chapman University.

By on Feb 16, 2024

Review comment responded on Feb 24, 2024

Hello Jill,Thank you for staying at Best Western Orange Plaza during your Chapman visit. We appreciate your review and welcome you back.

3
Partner Couples

This motel was attractive, clean and comfortable, but it had a glaring problem. I could hardly see to style my hair in the only mirror in the room. It is probably the worst I have ever experienced. This was very disappointing because, although I liked everything else, being able to see in the mirror is essential.

By on Nov 8, 2023

5
Partner Couples

The hotel is clean and safe area

By on Sep 24, 2023

3
Family

Good location relative to Chapman University. Very convenient. Pleasant staff. OK facilties. Clean rooms. Have redone the rooms so they look better than before. Picks up a lot of road noise from Chapman Avenue. Air conditioning unit is ridiculously loud and runs all night - very dated piece of equipment. Interior LED lights are too bright and the wrong color. Should be Warm White instead of Daylight. They create a very harsh light. You feel like you are in an operating room at a hospital. Pillows are firm and unyielding, like they are filled with sawdust. Bed is also firm and similar interior texture.

By , from San Luis Obispo on Aug 27, 2023

4
Family

Clean. Comfortable beds. Friendly staff.

By on May 21, 2023

Review comment responded on May 24, 2023

Hello Joaquin,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to stay again.

1
Family with small children

Stay away if you have small kids. It's dirty, they never clean the room.

By on May 13, 2023

Review comment responded on May 13, 2023

Hello Behterin,We have to kindly disagree with your review as we are rated as one of the cleanest hotels in the area. I noticed you stayed two nights and we do not do a full room service on the 1st stay over night unless requested by guest. The letter from the manager specifically states this in the room. However, we will change the towels and trash daily. For example if you would have stayed three nights, you would have received full service on the third day. Sorry for the misunderstanding and we wish you the best.

1
Everyone

By on Sep 4, 2022

5
Everyone

It has been a long time since I've stayed at a Best Western (as lately have been staying in places 3x the cost of this). However, as I was taking my son to school, the convenience had me give it a try. WOW was I impressed!! The staff was super friendly and helpful, the room was nicely updated and super clean. I am definitely staying here the next time I visit my son at school!!

By on Aug 26, 2022

Review comment responded on Aug 26, 2022

Hello John,Thank you for staying at Best Western Orange Plaza. What an awesome review you left for us, thank you so much! John the staff really puts in the effort here because we all want every guest to have the best experience they possibly can while staying here. Can't wait to see you back in Orange.

5
Family

Small Hotel with Big Charm. The staff were all extremely friendly and helpful.

By on Jul 17, 2022

Review comment responded on Jul 17, 2022

Thank you for taking the time to complete the survey and provide the positive feedback on your recent stay. We hope we can be of service to you for your future travel needs!

3
Everyone

I liked the flooring and the staff was very nice, but I was accidentally charged twice at check in and I had to take time to fix it in the morning. What I didn't like was a broken light switch in the bathroom, no sealant around the door so light and air could easily come into the room (the gap is pretty big), and the air conditioning unit was very loud and didn't have a great cycle timer.

By on Jun 30, 2022

Review comment responded on Jul 2, 2022

Yasmin, We are very sorry for the inconvenience you experienced. Thank you for bringing all this to my attention. We are always trying to improve.

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