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The Royal Hawaiian, a Luxury Collection Resort, Waikiki

5.0 out of 5.0

Recent guest reviews

My daughters and I spent a wonderful week at The Royal Hawaiian Hotel during Spring Break. The staff was fabulous and helped with everything we ever needed. Fellow visitors from many countries and parts of the USA were gracious and a pleasant part of our experience as well. The location of this hotel is amazing; views of Diamond Head and the beautiful ocean from our room in the Mailani Tower were breathtaking! The lobby and grounds of the The Royal Hawaiian are also simply stunning. I loved the History Tour, too! Beachfront umbrellas each day, delicious food, and spa treatments from extremely talented staff made our vacation the best we could ever ask for!

It is very nice and clean Hotel. Very friendly and helpful personals.

Had an amazing time in Hawaii. Have been there several times, but this Hotel was just amazing. From the beginning when we were greeted with Leis to the helpful valet staff. Check-in was easy and our room was ready. Our luggage was waiting in our room, since we decided to enjoy a mai tai at the bar. The hotel staff was top notch, they were friendly, helpful and made sure we were take care of. We had breakfast at Surf Lanai Restaurant. The pink pancakes were absolutely delicious.

Old but very elegant. The staff was very friendly and helpful.

This hotel is great. It is a beautiful historical building completely brought up to modern comfort. The beds are so good you will need your alarm to avoid over sleeping. The staff are exceptional and the location is on the best stretch of Waikiki directly on the water. We had dinner at their restaurant Azure. We had the tasting menu with wine pairings and it was exceptional. Not a tourist trap, awesome. Stay there and eat there you won't go wrong!

I chose this hotel because of its quite setting and old-time character. Unfortunately, my room (#230) smelled like damp, the single window could be only partially opened for fresh air (chained to the window frame), the bathroom was very tiny with an even smaller window. No way to dry out garments, I used the hairdryer. No coffee in the room. I was not informed that there was coffee on the main floor, but set in a corner very difficult to see, I found it accidentally while taking a look around. Service at the Mai Tai bar was poor: the pineapple I ordered was served without a saucer, just over ONE napkin underneath.

Royal Hawaiian is a beautiful historic hotel, the staff is top notch, the food is excellent. This was our first trip to Waikiki and we are glad we picked the Royal. We will definitely stay here again.

The Royal Hawaiian is an oasis in the middle of Waikiki. Surrounded by lush vegetation and right on the beach, you can't help but feel relaxed.

memorable and enjoyable. can't wait for the next trip

The hotel is lovely and has easy beach access. The food was fantastic but the staff is really what made a difference. John was our waiter for dinner one evening and couldn't have made it a better experience. Donna server us breakfast 2x and was fantastic. There was another lovely waiter that served breakfast whose name escapes me. I also need to mention the valets. They were warm and always prompt with the car.

The Pink Palace is truly a first rate hotel. Customer service was extraordinary and all aspects of our stay were top notch. We had a small issue with a door lock malfunction, but they moved us into a suite for our trouble. Honestly, from the concierge services to the restaurants, quality and service was the best imaginable. Prices are not in any way inexpensive, but this resort delivered what was promised. The beach was well-tended and clean and the pool area was well maintained, uncrowded, and very relaxing. We were able to get a chaise lounge without problems at any time of day and staff were available to deliver something from the bar, or just ice water if you looked thirsty. Food served by the restaurants was consistently expensive and high quality. Valet service was prompt and friendly. If I had one criticism, it would be the hefty prices. Of course when you spend a lot on a vacation and you are disappointed, that's a very negative experience. No disappointments here. You really should stay here for your next Waikiki vacation.

This hotel is top of the line and lives up to every expectation we had, and more!

Beautiful and worth the price! Staff is wonderful and helpful!

The location and hotel was beautiful. The hotel's backyard was the beach, and that made the ability to relax so convenient and loved having the ocean be in our view. The room could of been cleaner, some areas of the carpet had crumbs and the bed and pillow sheets had these brown spots on them. Though the staff were friendly and changed them. Overall, thank you to the staff and the hotel stay was good. My wife and I had a honeymoon experience we won't forget.

it was very nice , a bit more commercialized than I thought it would be . BUT overall a great expiriance

When we arrived at the hotel, the staff assigned us a room in historic building. But the rooms in historic building are old. And the staff changes the room in the new building. The rooms in the new building are great.

I love, love, love the Royal Hawaiian. Old time charm with modern conveniences, superior staff, and centrally located.

We have been to Hawaii 3 years in a row and we wanted this trip only for relaxation,and it was simply unreal.We loved this hotel and the location is as good as it gets.We cannot wait to go back as we know where we are staying.

It Supplied Everything we needed for the Deaf and Hard of hearing, Thank you for the Wonderful EXperience!

Everything at the hotel was outstanding. The hotel staff were friendly and helpful. After a day, they greeted us by name. Our room was very spacious ( Jr. Suite - an upgrade using our Starwood Gold card status ) and we were given anything we asked for. We visited Pearl Harbor, the Marine Corps Headquarters at K Bay, The Dole Pineapple Plantation, drove up to the North Shore, watched fireworks from a catamaran, sunbathed, and enjoyed Waikiki Beach. The main strip is very commercial, with every designer shop imaginable, from Prada to Gucci and Hermes. We did not shop in those stores, but the store personnel in the other shops in general were very pushy, trying to hustle you into buying anything. We did not appreciate the commercial aspect of the Waikiki area, and the beach, while it is beautiful, is very crowded.

2259 Kalakaua Avenue Honolulu HI

Located in Waikiki, The Royal Hawaiian, a Luxury Collection Resort, Waikiki is within a mile (2 km) of popular sights such as Honolulu Zoo and Waikiki Aquarium. This 528-room, 5-star resort has 2 outdoor pools along with a full-service spa and 2 restaurants. On the beach, it's also near University of Hawaii at Manoa and Diamond Head.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 528 rooms are air-conditioned and have an array of amenities, including iPads, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Free bottled water, laptop-compatible safes, and phones are also standard.


Property features

A local mainstay since 1927, The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers a full-service spa, 2 outdoor pools, and a 24-hour fitness center. Valet parking is USD 40.00 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 32 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a spa tub, free WiFi in public areas, and conference space.

Room options

Traditional Suite, Garden View (Historic Wing)

King 1 | Sleeps 5

Traditional Room, Garden View (Historic Wing)

King 1 | Full 2 | Sleeps 4

Junior Suite, Garden View (Historic Garden)

King 1 | Full 2 | Sleeps 3

Traditional Room, Ocean View (Historic Wing)

King 1 | Full 2 | Sleeps 4

Guest reviews for The Royal Hawaiian

Everyone (9) Couples (85) Business (3) Family (57) Other (9) Friends (4)
5

beauty, and warmth, aloha

Everyone
View from balcony A typical day on the glorious beach Lovely garden veranda

My daughters and I spent a wonderful week at The Royal Hawaiian Hotel during Spring Break. The staff was fabulous and helped with everything we ever needed. Fellow visitors from many countries and parts of the USA were gracious and a pleasant part of our experience as well. The location of this hotel is amazing; views of Diamond Head and the beautiful ocean from our room in the Mailani Tower were breathtaking! The lobby and grounds of the The Royal Hawaiian are also simply stunning. I loved the History Tour, too! Beachfront umbrellas each day, delicious food, and spa treatments from extremely talented staff made our vacation the best we could ever ask for!

By , from Sonoma County, CA on Apr 8, 2017

5

very nice hotel

Families

It is very nice and clean Hotel. Very friendly and helpful personals.

By , from Camas,WA on Mar 23, 2017

5

amazing time in hawaii- one of the best hotels

Everyone

Had an amazing time in Hawaii. Have been there several times, but this Hotel was just amazing. From the beginning when we were greeted with Leis to the helpful valet staff. Check-in was easy and our room was ready. Our luggage was waiting in our room, since we decided to enjoy a mai tai at the bar. The hotel staff was top notch, they were friendly, helpful and made sure we were take care of. We had breakfast at Surf Lanai Restaurant. The pink pancakes were absolutely delicious.

By , from Chatsworth, California on Mar 11, 2017

4

the royal hawaiian is in the center of things.

Everyone

Old but very elegant. The staff was very friendly and helpful.

By on Mar 9, 2017

5

beautiful old hawaiian elegance

Everyone

This hotel is great. It is a beautiful historical building completely brought up to modern comfort. The beds are so good you will need your alarm to avoid over sleeping. The staff are exceptional and the location is on the best stretch of Waikiki directly on the water. We had dinner at their restaurant Azure. We had the tasting menu with wine pairings and it was exceptional. Not a tourist trap, awesome. Stay there and eat there you won't go wrong!

By on Mar 8, 2017

3

charming ambience of the olden days, but...

Everyone

I chose this hotel because of its quite setting and old-time character. Unfortunately, my room (#230) smelled like damp, the single window could be only partially opened for fresh air (chained to the window frame), the bathroom was very tiny with an even smaller window. No way to dry out garments, I used the hairdryer. No coffee in the room. I was not informed that there was coffee on the main floor, but set in a corner very difficult to see, I found it accidentally while taking a look around. Service at the Mai Tai bar was poor: the pineapple I ordered was served without a saucer, just over ONE napkin underneath.

By , from Kenilworth, IL on Sep 7, 2016

5

beautiful hotel inside and out

Everyone

Royal Hawaiian is a beautiful historic hotel, the staff is top notch, the food is excellent. This was our first trip to Waikiki and we are glad we picked the Royal. We will definitely stay here again.

By on Aug 16, 2016

5

beautiful and elegant hotel.

Everyone

The Royal Hawaiian is an oasis in the middle of Waikiki. Surrounded by lush vegetation and right on the beach, you can't help but feel relaxed.

By , from Washington, DC on Jun 29, 2016

Review comment responded on Jul 7, 2016

Aloha Bob, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We appreciate your kind comments about our property, and hope to welcome you back again soon.

5
Everyone

memorable and enjoyable. can't wait for the next trip

By on May 1, 2016

5

we have stayed in many 5 stars. our new favorite.

Everyone

The hotel is lovely and has easy beach access. The food was fantastic but the staff is really what made a difference. John was our waiter for dinner one evening and couldn't have made it a better experience. Donna server us breakfast 2x and was fantastic. There was another lovely waiter that served breakfast whose name escapes me. I also need to mention the valets. They were warm and always prompt with the car.

By on Mar 8, 2016