Excellent place!
Need more towel hooks or towel rods in the bathroom!
Tried to use the whirlpool tub and black stuff came out of it . But staff was helpful with the situation
This hotel is conveniently located at major highways, shoppings, restaurants and entertainments. We stayed for three nights, and had a really good night's sleep for one night. It wasn't because of the highway traffic, but because of the hotel guests. There were more than two groups of hotel guests who had no consideration for other guests' time, reasons for their stays, or even wellbeing. The hotel didn't intervene and those disrespectful guests continued their behaviors well into the night, as late as 3 a.m. with no remorse for other guests. I will never stay at this hotel again! It is expensive and overrated! Do not expect anything complimentary from this hotel.
After one day of complimentary coffee, policy was changed to charge. Room had old ratty furniture and was not cleaned properly. Dust under and around furniture. No cleaning unless requested, and then not thorough
pool room and gym
This was by far the worst Doubletree Hotel I’ve stayed in. From the moment my girlfriend & I arrived, our experience never got better. The front desk lady was so unenthusiastic with the way she welcomed & greeted us. When we asked to purchase a can of your Doubletree cookies, we were told they were no longer available and instead they were handed to us in a bag. We later found out the cans were indeed behind the desk. Nearly all the soda vending machines were out of service and there were used masks both on the hallways of the hotel and outside the hotel. The few items I called the front desk from my room, it just rang & rang forever. I was able to get through after about 6 attempts. Overall, my experience was terrible and I will NEVER stay at this hotel again!
I love the location and the potential of the facility. Its a bit weathered and could use a facelift to the bathroom curtains, the dull comforters, stained walls, and retracting wall paper. The televisions are way too small for the wall dimensions. The maids were knocking on the door at 9:30 am to determine if the room was empty or to expedite the 12:00 check out. Otherwise I'd come back for another round.
The rooms need to be updated. Heating system is noisy. Bathroom had no vanity- just a sink. No hooks on the back of the bathroom door to hang clothes/towel. We loved the king bed, though. So comfortable! Thinking about buying one.
Very clean, friendly staff. Lots of restaurants nearby
Beautiful hotel with an amazing pool. Rooms were very clean and comfortable. Will definitely stay again!
Located 2.6 mi (4.2 km) from Palisades Center, DoubleTree by Hilton Hotel Nanuet is within a 10-minute drive of other popular attractions like Rockland Lake State Park. This 4-star hotel has 156 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a continental breakfast is served each morning for a fee.
All of DoubleTree by Hilton Hotel Nanuet's 156 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.
At DoubleTree by Hilton Hotel Nanuet, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this golf hotel include a spa tub, conference space, and a business center.
Excellent place!
Need more towel hooks or towel rods in the bathroom!
We apologize for the inconvenience. We will pass your message on to our housekeeping manger. We look forward to welcoming you back in the not too distant future
Tried to use the whirlpool tub and black stuff came out of it . But staff was helpful with the situation
Thank you for your positive feedback. We apologize for the inconvenience. We look forward to welcoming you back in the not too distant future
This hotel is conveniently located at major highways, shoppings, restaurants and entertainments. We stayed for three nights, and had a really good night's sleep for one night. It wasn't because of the highway traffic, but because of the hotel guests. There were more than two groups of hotel guests who had no consideration for other guests' time, reasons for their stays, or even wellbeing. The hotel didn't intervene and those disrespectful guests continued their behaviors well into the night, as late as 3 a.m. with no remorse for other guests. I will never stay at this hotel again! It is expensive and overrated! Do not expect anything complimentary from this hotel.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us in the future
After one day of complimentary coffee, policy was changed to charge. Room had old ratty furniture and was not cleaned properly. Dust under and around furniture. No cleaning unless requested, and then not thorough
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience
Thank you for your positive feedback. We look forward to welcoming you back in the not too distant future!