Skip to main content
Beginning of main content

Recent guest reviews

This was by far the worst Doubletree Hotel I’ve stayed in. From the moment my girlfriend & I arrived, our experience never got better. The front desk lady was so unenthusiastic with the way she welcomed & greeted us. When we asked to purchase a can of your Doubletree cookies, we were told they were no longer available and instead they were handed to us in a bag. We later found out the cans were indeed behind the desk. Nearly all the soda vending machines were out of service and there were used masks both on the hallways of the hotel and outside the hotel. The few items I called the front desk from my room, it just rang & rang forever. I was able to get through after about 6 attempts. Overall, my experience was terrible and I will NEVER stay at this hotel again!

I love the location and the potential of the facility. Its a bit weathered and could use a facelift to the bathroom curtains, the dull comforters, stained walls, and retracting wall paper. The televisions are way too small for the wall dimensions. The maids were knocking on the door at 9:30 am to determine if the room was empty or to expedite the 12:00 check out. Otherwise I'd come back for another round.

The rooms need to be updated. Heating system is noisy. Bathroom had no vanity- just a sink. No hooks on the back of the bathroom door to hang clothes/towel. We loved the king bed, though. So comfortable! Thinking about buying one.

Very clean, friendly staff. Lots of restaurants nearby

Beautiful hotel with an amazing pool. Rooms were very clean and comfortable. Will definitely stay again!

Pool area was fantastic. Room was clean. Linens were gorgeous. Great stay! Excellent location for families.

Pool and gym. Everything was great. The housekeeping was great . every individual i encounter was very nice

Great stay. Fast check in and the Welcome cookies was a nice touch for a 11pm check in!

Didn’t get to explore all the amenities, breakfast looked delicious. Quiet hotel, easy access to all major roads.

Very good location and very clean . Staff is accommodating

E Route 59 Nanuet NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Located 2.6 mi (4.2 km) from Palisades Center, DoubleTree by Hilton Hotel Nanuet is within a 10-minute drive of other popular attractions like Rockland Lake State Park. This 3.5-star hotel welcomes guests with 156 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

For your convenience, a continental breakfast is served each morning for a fee.


Rooms

All of DoubleTree by Hilton Hotel Nanuet's 156 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At DoubleTree by Hilton Hotel Nanuet, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed with Sofa bed, Kitchen (Jetted Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Nanuet

Everyone (24) Couples (8) Family (9)
2
Friends

This was by far the worst Doubletree Hotel I’ve stayed in. From the moment my girlfriend & I arrived, our experience never got better. The front desk lady was so unenthusiastic with the way she welcomed & greeted us. When we asked to purchase a can of your Doubletree cookies, we were told they were no longer available and instead they were handed to us in a bag. We later found out the cans were indeed behind the desk. Nearly all the soda vending machines were out of service and there were used masks both on the hallways of the hotel and outside the hotel. The few items I called the front desk from my room, it just rang & rang forever. I was able to get through after about 6 attempts. Overall, my experience was terrible and I will NEVER stay at this hotel again!

By on Mar 1, 2021

Review comment responded on Mar 1, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

1
Everyone

By on Feb 28, 2021

Review comment responded on Mar 13, 2021

Thank you for staying with us. Would you like to share your concerns?

3
Partner Couples

I love the location and the potential of the facility. Its a bit weathered and could use a facelift to the bathroom curtains, the dull comforters, stained walls, and retracting wall paper. The televisions are way too small for the wall dimensions. The maids were knocking on the door at 9:30 am to determine if the room was empty or to expedite the 12:00 check out. Otherwise I'd come back for another round.

By on Feb 15, 2021

Review comment responded on Feb 21, 2021

Thank you for staying with us. We appreciate your sharing your conerns so that we can improve moving forward.

4
Everyone

By on Feb 7, 2021

Review comment responded on Feb 21, 2021

Thanks for staying with us. We appreciate your feedback!

3
Everyone

The rooms need to be updated. Heating system is noisy. Bathroom had no vanity- just a sink. No hooks on the back of the bathroom door to hang clothes/towel. We loved the king bed, though. So comfortable! Thinking about buying one.

By on Jan 26, 2021

Review comment responded on Jan 29, 2021

Thank you, for sharing your concerns and for choosing to stay with us.

5
Partner Couples Family

Very clean, friendly staff. Lots of restaurants nearby

By on Oct 12, 2020

Review comment responded on Oct 13, 2020

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

Beautiful hotel with an amazing pool. Rooms were very clean and comfortable. Will definitely stay again!

By , from Andover, New Jersey on Sep 16, 2020

Review comment responded on Sep 18, 2020

Thank you very much for your feedback; we truly appreciate your business and look forward to having you as our guest again. Sincerely

5
Everyone

By on Sep 13, 2020

Review comment responded on Sep 18, 2020

Thank you very much for your feedback; we truly appreciate your business and look forward to having you as our guest again. Sincerely

4
Everyone

By on Aug 10, 2020

Review comment responded on Aug 10, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Thank you, for choosing to stay with us.

5
Family with small children

Pool area was fantastic. Room was clean. Linens were gorgeous. Great stay! Excellent location for families.

By , from Auburn NY on Jul 28, 2020

Review comment responded on Jul 31, 2020

Thank you, for staying with us.

DoubleTree by Hilton Hotel Nanuet

425 E Route 59, Nanuet, NY 10954
url importing http://www.orbitz.com/Nyack-Hotels-DoubleTree-by-Hilton-Hotel-Nanuet.h736-p2.Hotel-Reviews
There was an error importing /Nyack-Hotels-DoubleTree-by-Hilton-Hotel-Nanuet.h736-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Nyack-Hotels-DoubleTree-by-Hilton-Hotel-Nanuet.h736-p2.Hotel-Reviews