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Recent guest reviews

Excellent place!

Need more towel hooks or towel rods in the bathroom!

Tried to use the whirlpool tub and black stuff came out of it . But staff was helpful with the situation

This hotel is conveniently located at major highways, shoppings, restaurants and entertainments. We stayed for three nights, and had a really good night's sleep for one night. It wasn't because of the highway traffic, but because of the hotel guests. There were more than two groups of hotel guests who had no consideration for other guests' time, reasons for their stays, or even wellbeing. The hotel didn't intervene and those disrespectful guests continued their behaviors well into the night, as late as 3 a.m. with no remorse for other guests. I will never stay at this hotel again! It is expensive and overrated! Do not expect anything complimentary from this hotel.

After one day of complimentary coffee, policy was changed to charge. Room had old ratty furniture and was not cleaned properly. Dust under and around furniture. No cleaning unless requested, and then not thorough

pool room and gym

This was by far the worst Doubletree Hotel I’ve stayed in. From the moment my girlfriend & I arrived, our experience never got better. The front desk lady was so unenthusiastic with the way she welcomed & greeted us. When we asked to purchase a can of your Doubletree cookies, we were told they were no longer available and instead they were handed to us in a bag. We later found out the cans were indeed behind the desk. Nearly all the soda vending machines were out of service and there were used masks both on the hallways of the hotel and outside the hotel. The few items I called the front desk from my room, it just rang & rang forever. I was able to get through after about 6 attempts. Overall, my experience was terrible and I will NEVER stay at this hotel again!

I love the location and the potential of the facility. Its a bit weathered and could use a facelift to the bathroom curtains, the dull comforters, stained walls, and retracting wall paper. The televisions are way too small for the wall dimensions. The maids were knocking on the door at 9:30 am to determine if the room was empty or to expedite the 12:00 check out. Otherwise I'd come back for another round.

The rooms need to be updated. Heating system is noisy. Bathroom had no vanity- just a sink. No hooks on the back of the bathroom door to hang clothes/towel. We loved the king bed, though. So comfortable! Thinking about buying one.

Very clean, friendly staff. Lots of restaurants nearby

Beautiful hotel with an amazing pool. Rooms were very clean and comfortable. Will definitely stay again!

E Route 59 Nanuet NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 2.6 mi (4.2 km) from Palisades Center, DoubleTree by Hilton Hotel Nanuet is within a 10-minute drive of other popular attractions like Rockland Lake State Park. This 4-star hotel has 156 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

All of DoubleTree by Hilton Hotel Nanuet's 156 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At DoubleTree by Hilton Hotel Nanuet, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this golf hotel include a spa tub, conference space, and a business center.

Room options

Suite, 1 King Bed with Sofa bed, Kitchen (Jetted Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Nanuet

Everyone (32) Couples (8) Family (9)
5
Everyone

Excellent place!

By on May 11, 2022

Review comment responded on May 11, 2022

Thank you for your positive feedback. We look forward to welcoming you back in the not too distant future!

5
Everyone

By on Feb 6, 2022

4
Partner Couples

Need more towel hooks or towel rods in the bathroom!

By on Feb 1, 2022

Review comment responded on Feb 1, 2022

We apologize for the inconvenience. We will pass your message on to our housekeeping manger. We look forward to welcoming you back in the not too distant future

5
Everyone

By on Jan 27, 2022

4
Everyone

By on Dec 27, 2021

1
Partner Couples Business Business

Tried to use the whirlpool tub and black stuff came out of it . But staff was helpful with the situation

By on Dec 13, 2021

Review comment responded on Dec 14, 2021

Thank you for your positive feedback. We apologize for the inconvenience. We look forward to welcoming you back in the not too distant future

2
Partner Couples

This hotel is conveniently located at major highways, shoppings, restaurants and entertainments. We stayed for three nights, and had a really good night's sleep for one night. It wasn't because of the highway traffic, but because of the hotel guests. There were more than two groups of hotel guests who had no consideration for other guests' time, reasons for their stays, or even wellbeing. The hotel didn't intervene and those disrespectful guests continued their behaviors well into the night, as late as 3 a.m. with no remorse for other guests. I will never stay at this hotel again! It is expensive and overrated! Do not expect anything complimentary from this hotel.

By on Oct 24, 2021

Review comment responded on Oct 26, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us in the future

4
Everyone

By on Oct 8, 2021

2
Family

After one day of complimentary coffee, policy was changed to charge. Room had old ratty furniture and was not cleaned properly. Dust under and around furniture. No cleaning unless requested, and then not thorough

By on Sep 15, 2021

Review comment responded on Sep 15, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience

5
Everyone

By on Aug 9, 2021

DoubleTree by Hilton Hotel Nanuet

425 E Route 59, Nanuet, NY 10954
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