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Recent guest reviews

Tv did not work , I had to switch rooms and the bed was lumpy

The manager Carl has great customer service skills.

Jacuzzi not working, we booked this specific hotel because it has one. Front desk promised it will be back in order within hours on Friday, we left on Monday noon it was still out of order! Will not go back and will not recommend this hotel.

The staff is very friendly and the rooms are beautiful. Great WiFi and other amenities. We were welcomed with a smile as soon as we walked thru the door.

Clean and convenient location. Staff members are very friendly

Overall the hotel and the room were very New looking and very clean. The staff was very helpful and attentive. I would definitely stay there again.

Excellent from check in to check out . Friendly staff, clean facility and comfortable room.

The experience was fine. Nothing amazing but nothing really to complain about.

To be clear I was most upset I did not get the king bed that I thought I reserved via Orbitz (I see in the fine print now, that it's not a guarantee). The pictures in Orbitz made me also think the bathroom would be more inviting. It was lame that the pool was closed; I wasn't going to use it anyway but if I had that would have been infuriating. But the people were nice enough- tv cable box did not work when I got there/ but it was exchanged within the hr~~~

I arrived at the hotel at late night for check-in (I did the reservation in late afternoon and confirmed with the reception that I’ll be for the check in) but they couldn’t give me any room and requested me to check in at their next door hotel Hampton Inn. Eventually I found that Hampton inn also charged me for the same stay! Not a good experience at all!

excellence staff and service, clean and close to shopping. will recommended to friends.

Pleasant stay, clean rooms, comfortable. Beautiful lobby and bar. Spacious room. Free wifi and lota of outlets.

okay great location for promotion. Nice staff great bar friendly staff

We stayed in the hotel for 2 nights. Arrived at about 17:00. The room is clean and confortable. There is no safe in the room. If you need to leave something valuable when you are out, you can hand it to the front desk. They provide the service. Just not as convenient as that you have a safe in the room. Parking is free of charge and in a private area, which is very good. Breakfast is good, you can order omelette, pancake and etc plus the buffet of which there are may choices. But, you need to pay for the breakfast. We drove to West Point, the US Military Academy and the Bear Mountain State Park afterward. It is about half an hour drive from the hotel. We went to Woodburry Outlets the other day. It is also about half an hour drive. The laundry facility is very convenient for the tourists. In general, we had a very pleasant stay in the Hilton Garden Inn Nanuet.

Arrived for Thanksgiving, so many amenities were closed (bar, restaurant). I believe we had the nicest room in the hotel, as we paid a rate that seemed to be expensive in that area and were told there was a bride coming on departure date so we needed to be out on time. The room was nice, but bland, however, included a living area, small kitchen area and decent sized bedroom. In living area was a large old style TV. Carpet was somewhat stained. Bathroom could have used more towels and product. Staff was adequate. The lobby had a nice appearance and water and coffee was provided in the morning. Overall, was not a bad place to stay, but a bit overpriced for what it was for that area.

W Route 59 Nanuet NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of The Shops at Nanuet, Hilton Garden Inn Nanuet is within 2 miles (3 km) of St. Paul's Episcopal Church. This 3-star hotel welcomes guests with 88 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

The 88 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, free weekday newspapers, and safes are also standard.


Property features

Guests of Hilton Garden Inn Nanuet have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Nanuet

Everyone (12) Business (4) Couples (6) Family (11) Other (2) Friends (2)
4
Everyone

By on Feb 13, 2020

2
Family

Tv did not work , I had to switch rooms and the bed was lumpy

By on Nov 30, 2019

4
Family

The manager Carl has great customer service skills.

By on Nov 8, 2019

2
Everyone

Jacuzzi not working, we booked this specific hotel because it has one. Front desk promised it will be back in order within hours on Friday, we left on Monday noon it was still out of order! Will not go back and will not recommend this hotel.

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

Dear Valued Guest, I apologize that you were unable to use our Jacuzzi during this stay. Unfortunately there was a mechanical issue that our maintenance team could not fix. We needed an outside vendor to come in which they could not do over the weekend. We apologize for the inconvenience that this has caused you during your stay with us.

5
Family Family

The staff is very friendly and the rooms are beautiful. Great WiFi and other amenities. We were welcomed with a smile as soon as we walked thru the door.

By , from Scottsdale on Jul 19, 2019

5
Family with small children

Clean and convenient location. Staff members are very friendly

By on Jun 9, 2019

5
Everyone

By on May 15, 2019

5
Everyone

By on Apr 28, 2019

5
Family

Overall the hotel and the room were very New looking and very clean. The staff was very helpful and attentive. I would definitely stay there again.

By on Apr 28, 2019

5
Everyone

Excellent from check in to check out . Friendly staff, clean facility and comfortable room.

By on Jan 14, 2019

Review comment responded on Jan 22, 2019

Thank you for your valued feedback. It is awesome to read reviews like this. On behalf of the entire team, we are happy we met your expectations. We look forward to your next stay!!

Hilton Garden Inn Nanuet

270 W Route 59, Nanuet, NY 10954
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