This is a convenient, inexpensive hotel we chose to stay at on our way to Point Reyes. The place is obviously pretty old, so nothing is new and shiny, but it does the job. Bed was pretty comfy, pillows were very lumpy, there are some stains on things just due to wear and use but they had been cleaned. Breakfast was complimentary but a little subpar, no tea bags although there was hot water, and the milk was spoiled. Staff and service was friendly and quick. Personally I would come back if I were in the area since the price is right, but if you're looking for a more luxurious stay with all the bells and whistles then this isn't the place for you.
Staff lays on the couch in the lobby and considers it an affront to be asked a question or print a receipt. Towels were hard to find. TV didn’t work so well. Lights didn’t all work.
The office was closed I had to find another place to stay
Conveniently located for car travel. Friendly service. Good price.
The owner/operator doesn't expect repeat business. Rude front desk and poor room conditions. Dirty everywhere. Power plugs unsafe and no covers, TV that goes off line at will with owner saying we'll be there in a couple hours. Kitchen area dirty and uncleaned. Bathroom paint failing everywhere.
I liked that it was in a neighborhood, A Quiet Neighborhood. Also,very close to Stores, Restaurants & other like stuff. Was Very upset, that the pool was not available. Was told it was due to Covid. We stayed on Sun May 29th. Other Hotel/Motels had there pools open. Just Sayin.
Comfortable and good wide parking spaces. Nice staff
The wallpaper was peeling off in the bathroom and everything was water damaged.. rude people on staff. I also had a crazy man knock on my at 9:30 at night. Wanting to talk.
The front desk never can’t find my reservation. Very rude person, the charge is pending let see!!
pleasant stay. i would stay there again. feasable price.
Repeated early knocking at the door with a do not disturb sign on the handle. Two times in 20 minutes. Management could care less.
Located within a 5-minute walk of Pacheco Ranch Winery, Marinwood Inn & Suites is within a mile (2 km) of The Space Station Museum. This 36-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Marinwood Inn & Suites features free WiFi in public areas, a business center, and a seasonal outdoor pool. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
This is a convenient, inexpensive hotel we chose to stay at on our way to Point Reyes. The place is obviously pretty old, so nothing is new and shiny, but it does the job. Bed was pretty comfy, pillows were very lumpy, there are some stains on things just due to wear and use but they had been cleaned. Breakfast was complimentary but a little subpar, no tea bags although there was hot water, and the milk was spoiled. Staff and service was friendly and quick. Personally I would come back if I were in the area since the price is right, but if you're looking for a more luxurious stay with all the bells and whistles then this isn't the place for you.
Staff lays on the couch in the lobby and considers it an affront to be asked a question or print a receipt. Towels were hard to find. TV didn’t work so well. Lights didn’t all work.
Dear Ryan, we sincerely apologize for the inconveniences you encountered during your stay. It is disheartening to hear about the challenges with our staff's responsiveness and the issues with amenities in your room. This is not reflective of the level of service we strive to provide, and we take your feedback seriously. Rest assured, we will handle these concerns with our team to ensure a more positive and attentive experience for our guests. Your comfort is our priority, and we appreciate your understanding. If there's anything specific you would like us to do to make amends or if you have additional suggestions, please feel free to share. We value your input and hope to have the opportunity to improve your experience on your next visit.Warm regards,Customer Care TeamMarinwood Inn & Suites
The office was closed I had to find another place to stay
Hi Thomas,We sincerely apologize for any inconvenience you experienced due to the office closure. Our aim is to provide seamless service to our guests, and we regret falling short of your expectations in this regard. We'll review our procedures to ensure that our office hours are clearly communicated and strive to provide alternative arrangements for late arrivals. Your feedback is invaluable, and we hope for the opportunity to regain your trust and welcome you back for a more seamless experience in the future.Warm regards,Customer Care TeamMarinwood Inn & Suites
Conveniently located for car travel. Friendly service. Good price.
Dear Young, thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our location convenient for your travel needs and that you appreciated our friendly service. Your satisfaction is our top priority, and we are pleased to know that you found value in our pricing. We look forward to welcoming you back on your next visit.Warm regards,Customer Care TeamMarinwood Inn & Suites
The owner/operator doesn't expect repeat business. Rude front desk and poor room conditions. Dirty everywhere. Power plugs unsafe and no covers, TV that goes off line at will with owner saying we'll be there in a couple hours. Kitchen area dirty and uncleaned. Bathroom paint failing everywhere.
Dear Dennis, we sincerely apologize for the extremely disappointing experience you had during your stay. Your feedback about the rude behavior from the front desk, poor room conditions, lack of cleanliness, unsafe power plugs, inconsistent TV operation, and unclean kitchen area is deeply concerning. Providing a clean and welcoming environment along with courteous service is essential, and it's regrettable that we failed to meet these expectations. We take your comments seriously and assure you that we will thoroughly handle each of these issues with urgency. It's disheartening to hear that your experience did not reflect the level of service and quality that we strive to provide. Please accept our apologies for the inconvenience caused. Your feedback is incredibly valuable to us, and we'll take immediate steps to rectify these shortcomings. We hope you might consider giving us another chance in the future to show you the improvements we've made based on your feedback. Your comfort and satisfaction are our top priorities, and we're committed to regaining your trust.Warm regards,Customer Care TeamMarinwood Inn & Suites
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
I liked that it was in a neighborhood, A Quiet Neighborhood. Also,very close to Stores, Restaurants & other like stuff. Was Very upset, that the pool was not available. Was told it was due to Covid. We stayed on Sun May 29th. Other Hotel/Motels had there pools open. Just Sayin.
thank you
Dear Julia, thank you for choosing to stay with us on your way to Point Reyes, and for taking the time to share your feedback. We're glad to hear that our convenient location and affordable rates meet your needs. While we strive to provide a comfortable experience for all our guests, we apologize for any inconvenience caused by the condition of the pillows and the quality of the breakfast offerings. Your comments regarding the tea bags and spoiled milk have been noted, and we'll work to handle these issues to improve the overall guest experience. We're delighted to hear that you found our staff friendly and efficient, and we appreciate your kind words in that regard. Should your travels bring you back to the area, we'd be honored to welcome you again and provide you with an even better experience. Thank you for your patronage, and we look forward to the opportunity to serve you again in the future.Warm regards,Customer Care TeamMarinwood Inn & Suites