Location was far enough from Greenbrier Parkay and I64 to not hear the traffic, but was kind of at the backside of a commerce park. Pool and exercise room was open with an appointment which was nice. Overall clean lookung, but the tile work in the shower had mold growing around the edges, making me rate that section lower.
Was advertised as taking steps to be extra clean due to the pandemic. It was not even pre-pandemic clean. The first room which was different than I booked, had half-used dirty toiletries, the toilet looked like someone forgot to flush, the microwave had old grease from food on it that came off when wiped so they never even wiped inside. The toilet paper roll was half gone and unfolded as if someone used it and there were big and small dark stains on the walls near bed and bath sink that could easily be wiped off IF they bothered to clean it. Moved to another room to be safe and that room smelled like curry, or garlic, the microwave had old lettuce caked to the plate, the cups were bot covered in plastic, the toiletries were half used again with some missing and the phone didn’t work. I was so tired from trip I just stayed here but wish I tried Aloft across the courtyard. The business center was shut down but that wasn’t mentioned online and when I asked the lady at the desk, she was rude and said to go to Aloft their sister hotel and walked away. She wasn’t even wearing a mask even though it’s required inside. The only nice clerk was Crystal and the other daytime clerk. Oh and for about twenty minutes the TV just blacked out and I had to turn it off and on again for it to work again. I had to do so much work to clean this room and feel comfortable. Avoid this place it is so dirty and the staff is lazy and rude.
I'd definitely stay here again. My family and I enjoyed the stay as well as how they're working through with their guest during this Covid-19 time.
Check in was quick and easy. One stop with minimum delay
Excellent breakfast buffet. Easy to locate right off freeway.
SpringHill Suites not only meet my needs, but exceeded my expectations. Staff was friendly and informative. Pricing spot on and competitive for the area. Morning breakfast was superb. Rooms large, clean, comfortable and quiet. Pillows more to the soft side for me I enjoy a firmer pillow. I've tried all the Motels on Crossways Blvd. and this is the best of all. Totally a 10 star experience.
Staff was friendly. Breakfast was great. Location was close to shopping and entertainment.
It was ok. Nothing special. The breakfast was good. They gym was good. But the room was slightly dirty and much more cramped than I would have liked.
Great stay great staff clean facilities clean rooms price was affordable
Like the prices, going to stay again.we were looking for a place close but not to close to the beach.could have stayed longer no problem.this could possibly be our go to spot for now on years to come.
Stay was ok Had to have water worked on so we didn't have water for 8 hours
Have serious problem with the room. The A/C was so calm that you could hear noises happening through the night. Pillows were of poor quality and had trouble with it.
Overall a decent stay but sleep was an issue due the room being silent (due to silent A/C) and the quality of pillows.
Great location - close to everything, very clean hotel, very, very quiet could not hear your neighbors. Breakfast had nice selection but we came down 20 mins before it ended and they were just out of everything and not replenishing.
Had a very nice stay!!! The staff an the room were very nice. We would definitely stay here again in the future!!! Nothing really to complain about.
It was a short but pleasant stay. We had requested adjoining rooms for out extended family and were provided same. Air conditioning on our floor was not working but it was not a problem with unusually cool weather and fans installed in room. They provided us complimentary snacks and soft drinks to make up for any discomfort.
Located in Greenbrier East, SpringHill Suites by Marriott Chesapeake Greenbrier is 8 mi (12.8 km) from The Battle of Great Bridge Site and 11.9 mi (19.2 km) from Virginia Zoo. This 3-star hotel has 132 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM.
All 132 soundproofed accommodations feature sitting areas. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, microwaves, and coffee makers are other standard amenities.
At SpringHill Suites by Marriott Chesapeake Greenbrier, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Location was far enough from Greenbrier Parkay and I64 to not hear the traffic, but was kind of at the backside of a commerce park. Pool and exercise room was open with an appointment which was nice. Overall clean lookung, but the tile work in the shower had mold growing around the edges, making me rate that section lower.
Was advertised as taking steps to be extra clean due to the pandemic. It was not even pre-pandemic clean. The first room which was different than I booked, had half-used dirty toiletries, the toilet looked like someone forgot to flush, the microwave had old grease from food on it that came off when wiped so they never even wiped inside. The toilet paper roll was half gone and unfolded as if someone used it and there were big and small dark stains on the walls near bed and bath sink that could easily be wiped off IF they bothered to clean it. Moved to another room to be safe and that room smelled like curry, or garlic, the microwave had old lettuce caked to the plate, the cups were bot covered in plastic, the toiletries were half used again with some missing and the phone didn’t work. I was so tired from trip I just stayed here but wish I tried Aloft across the courtyard. The business center was shut down but that wasn’t mentioned online and when I asked the lady at the desk, she was rude and said to go to Aloft their sister hotel and walked away. She wasn’t even wearing a mask even though it’s required inside. The only nice clerk was Crystal and the other daytime clerk. Oh and for about twenty minutes the TV just blacked out and I had to turn it off and on again for it to work again. I had to do so much work to clean this room and feel comfortable. Avoid this place it is so dirty and the staff is lazy and rude.
I'd definitely stay here again. My family and I enjoyed the stay as well as how they're working through with their guest during this Covid-19 time.
Check in was quick and easy. One stop with minimum delay
Excellent breakfast buffet. Easy to locate right off freeway.
SpringHill Suites not only meet my needs, but exceeded my expectations. Staff was friendly and informative. Pricing spot on and competitive for the area. Morning breakfast was superb. Rooms large, clean, comfortable and quiet. Pillows more to the soft side for me I enjoy a firmer pillow. I've tried all the Motels on Crossways Blvd. and this is the best of all. Totally a 10 star experience.
Thank you! Hope to have you back again.
Staff was friendly. Breakfast was great. Location was close to shopping and entertainment.
Thank you for the wonderful reviews! we look forward to having you back again soon!