When I arrived, I was given a room that some was in. Ultimately there was no room available. The front desk person Sherri did find me another hotel at there expense.
Customer service and nice size rooms and great food.
We were traveling to attend our nieces wedding, while we did not have an issue with our reservation the mother of the bride traveling with her family was texted as she was driving down to tell her that her room was canceled. I was very disappointed to here that there was not more effort made on the part of Homewood Suites to find her accommodations. At the very least they should have provided her with a list of available accommodations.
Not bad, and your near a lot of places. So I give it a thumbs up!
My wife and I arrived a bit earlier then we expected but they had a room ready for us and left us check-in early. The staff were very friendly and helpful. Great hotel.
It was a nice hotel, the staff was very friendly and the overall hotel was comfortable. I would go back again for sure.
Smoking room.....arrived very early morning; we did have a no smoking reservation; no other rooms available. NO sheets for pull out couch. Dirty pillows in closet, not covered with fresh pillow cases. No special compensation for complaints. "You made your reservation through an outside company, we cannot refund any money"
We had to change hotels on our visit. We went to Homewood Suites after a bad experience. The service we received was great. Staff accomodating and friendly. Rooms clean and first class.
Located in Greenbrier East within a short walk of Greenbrier Mall, Homewood Suites by Hilton Chesapeake - Greenbrier is within 2 miles (3 km) of Chesapeake Conference Center. This 3-star hotel has 100 guestrooms and offers conveniences like free breakfast, free self parking, and a gym.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception on select days.
All 100 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 27-inch TVs come with cable channels. Other standard amenities include sofa beds, coffee makers, and free newspapers.
Homewood Suites by Hilton Chesapeake - Greenbrier features a gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a meeting room, and a free grocery shopping service.
When I arrived, I was given a room that some was in. Ultimately there was no room available. The front desk person Sherri did find me another hotel at there expense.
Thank you for your feedback.
Thank you so much for your feedback
Customer service and nice size rooms and great food.
Thank you for taking the time to share your experience about your recent stay at our hotel. We can’t wait to welcome you home again soon!
We were traveling to attend our nieces wedding, while we did not have an issue with our reservation the mother of the bride traveling with her family was texted as she was driving down to tell her that her room was canceled. I was very disappointed to here that there was not more effort made on the part of Homewood Suites to find her accommodations. At the very least they should have provided her with a list of available accommodations.
We apologize for any inconvenience. Please provide more information so we can check into this matter further to see what may have occurred.
Not bad, and your near a lot of places. So I give it a thumbs up!
Thank you for choosing Homewood Suites by Hilton, Chesapeake-Greenbrier. We look forward to having you stay with us again!
My wife and I arrived a bit earlier then we expected but they had a room ready for us and left us check-in early. The staff were very friendly and helpful. Great hotel.
It was a nice hotel, the staff was very friendly and the overall hotel was comfortable. I would go back again for sure.
Smoking room.....arrived very early morning; we did have a no smoking reservation; no other rooms available. NO sheets for pull out couch. Dirty pillows in closet, not covered with fresh pillow cases. No special compensation for complaints. "You made your reservation through an outside company, we cannot refund any money"
Thank you for your feedback.