The staff was friendly and very helpful. The rooms were clean and stocked.I will stay at this hotel again if I return
The purpose of our visit was a family reunion. We needed a clean and comfortable place to stay that is affordable for all of our family members. The Wingate was that plus more. The breakfast gave us a great start each day. Complimentary parking made coming and going easy.
Although the room was immaculately clean, there still needs to be some updates. With having small children, we were met with smoke clouds of weed smoking from several different rooms, while on the floor. The hotel needs a new look, just not in the rooms. Don't think we'll stay here again...
I have family in the area, so I have stayed at this hotel many times, but like everyone else it has been a few years. I cannot believe how different my experience was this time around. The staff was friendly enough, but everything else was a nightmare. Missing tiles and water stains in the lobby ceiling started the journey. Elevator safety paperwork was out of date. Pool was closed for most of the week. Stained bedsheets, actual mildew on a lamp shade, stained shower curtain, side table with a leg about to fall off, peeling wallpaper, terrible water pressure, no safe in the room. The pillows were so old and flat that when the cleaning staff remade the bed they scrunched them up to the size of accent pillows to make them look fluffy. The hotel was running some sort of halfway house, complete with a security guard doing bed checks in every room on my floor but mine and my MIL. I genuinely did not feel safe letting my MIL leave her room without me. There was a man literally passed out in the hallway on the floor when I arrived. This used to be my go to hotel in Chesapeake, but now I would never go back or reccomend anyone else do so. This is the first time I have EVER left a negative review online for ANYTHING. It was truly that bad. PLEASE spend your hard earned money elsewhere.
I enjoyed the fact that my say stay was smooth and uneventful
There is nothing please about the property. The entire experience was awful.
Excellent overall. Wifi did not work. Pool was great as well as the breakfast. I would stay again.
the hallways reaked of Marijuana and cigars. people were clearly smoking and they didn't care. It was supposed to be non smoking as my kids have asthma. our last night there people were making noise runningvup and down the halls til 4 in the morning. when i said something when we checked out all i got was sorry qe had lots of complaints and kicked them out. Terrible place and terrible management
Property ok, nothing out of the normal for hotels.
Staff was wonderful, room was very clean and comfortable.
Stay is very convenient and the staff are very friendly and helpful. I have an excellent stay withe my grand kids at this hotel.
The breakfast sausage was over cooked and the eggs were cooked a little too hard
We were upset to step on / find a syringe in the parking lot and when the "manager" was notified she acted like it was no big deal, picked it up and disposed of it. Nothing was said to me like so sorry you found this, nothing. Very disappointing....
Nice hotel, central location in Chesapeake and near Virginia Beach. My only problems were that I need it dark to sleep and I could not close the curtain all the way, and the temperature in the room was difficult to maintain.
The hotel itself was great. The staff was friendly and the room was nice. The only thing that got me was that there were a number of hairs from either a previous occupant or the cleaning staff on top of and under the sheets and pillows on the bed. There was also a long hair in the shower which was a bit discouraging. Also, the indoor pool seemed like it hadn't been cleaned in quite some time and the hot tub was broke. Other than that the parking lot had plenty of open spots and the hotel was located close to a good selection of restaurants.
Room was neat. It was a little noisy for my liking. The lobby area always seemed too be a little cluttered.
Within a short walk of Chesapeake Conference Center, Wingate by Wyndham Chesapeake is within 2 miles (3 km) of Greenbrier Mall. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
The 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and fans are also available.
At Wingate by Wyndham Chesapeake, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
The staff was friendly and very helpful. The rooms were clean and stocked.I will stay at this hotel again if I return
The purpose of our visit was a family reunion. We needed a clean and comfortable place to stay that is affordable for all of our family members. The Wingate was that plus more. The breakfast gave us a great start each day. Complimentary parking made coming and going easy.
Thank you for the great score and pleasant comments. Our staff will appreciate them.
Although the room was immaculately clean, there still needs to be some updates. With having small children, we were met with smoke clouds of weed smoking from several different rooms, while on the floor. The hotel needs a new look, just not in the rooms. Don't think we'll stay here again...
Thank you for your comments. We are looking at upgrades thru out the property after the summer season.
I have family in the area, so I have stayed at this hotel many times, but like everyone else it has been a few years. I cannot believe how different my experience was this time around. The staff was friendly enough, but everything else was a nightmare. Missing tiles and water stains in the lobby ceiling started the journey. Elevator safety paperwork was out of date. Pool was closed for most of the week. Stained bedsheets, actual mildew on a lamp shade, stained shower curtain, side table with a leg about to fall off, peeling wallpaper, terrible water pressure, no safe in the room. The pillows were so old and flat that when the cleaning staff remade the bed they scrunched them up to the size of accent pillows to make them look fluffy. The hotel was running some sort of halfway house, complete with a security guard doing bed checks in every room on my floor but mine and my MIL. I genuinely did not feel safe letting my MIL leave her room without me. There was a man literally passed out in the hallway on the floor when I arrived. This used to be my go to hotel in Chesapeake, but now I would never go back or reccomend anyone else do so. This is the first time I have EVER left a negative review online for ANYTHING. It was truly that bad. PLEASE spend your hard earned money elsewhere.
We want to take this opportunity to apologize for the poor service you received during your stay at Wingate by Wyndham. Your experience with Wingate was not the quality of service that we have promised to provide to our guests.. Our Wingate promise is something that we strive to deliver to every guest every day. There is no excuse that our staff did not fulfill that promise in your case. We have taken steps with housekeeping and maintenance to improve our levels of service. Please accept our apologies.
I enjoyed the fact that my say stay was smooth and uneventful
Thank you for your feedback. We appreciate the comments.
There is nothing please about the property. The entire experience was awful.
Thank you for your review. We will share your comments with staff to improve our level of service.
Excellent overall. Wifi did not work. Pool was great as well as the breakfast. I would stay again.
Thank you for the great reveiw.
the hallways reaked of Marijuana and cigars. people were clearly smoking and they didn't care. It was supposed to be non smoking as my kids have asthma. our last night there people were making noise runningvup and down the halls til 4 in the morning. when i said something when we checked out all i got was sorry qe had lots of complaints and kicked them out. Terrible place and terrible management
Thank you for your review. During your stay, several other guests were not respecting other guests. they were asked to leave. Unfortunately, they did impact the stay of other guests. We are taking steps to control future disturbances, We apologize for the inconvenience.
Property ok, nothing out of the normal for hotels.
Thank you for the review.
Thank you for the score and great comments. Please come back and see us!!!!