Skip to main content
Beginning of main content

Recent guest reviews

Property was beautiful loft style apartment. Plenty of room for family. Modern amenities and breakfast delivered everyday!

Rooms need some TLC . Water pressure is terrible... the 2 person spa tub fits 1 person comfortably. The hand held shower head in room 604 does not work. Som we of the kets in tub dont work either. Elevator is very fast 👍. Its a beautiful place but with the economy the way it os i do understand. Over all a great place.

It’s such a unique building. The room was great and the staff was very personable.

A beautiful, older hotel. I loved the ambiance, the location, and hospitality. I particularly loved the extra large jetted tub and complimentary bath robes. It was easy to check in and the free parking was directly across the street.

Liked 19th floor lookout area, panoramic view of area and also has bathroom and tv.

A very nice boutique hotel! You get a lot for the price. The free valet parking also stands out compared to other hotels in the area.

Very clean and quiet. The staff was friendly and attentive. The buffet breakfast was very good. I’m sure that this hotel is a better choice than all the others available.

The only negative comments I can offer is that a couple of outlets didn’t work, one lamp was out over the counter, and a little more sweeping in the corners. Other than that, the staff, breakfast, location deserves a review above 5. Yes, it’s on the U.S. side but it’s a quick walk across the International Rainbow Bridge and you are in Canada. We also were high enough to see the fireworks over the falls. Giacomo, we will be back!!

Having the front desk staff double as a valet was sometimes bothersome, as they would be away from the desk for long periods of time. The fitness center was small, had some rusting equipment and really did not measure up to the rest of the hotel. The rest of the hotel was wonderful. The room and bathroom were large beautiful and clean. The bar has an amazing aesthetic, and the breakfast was wonderful!

I loved the vintage, Victorian & loft feel the room creates. Everything was so clean and neat. The breakfast was very good!!! Staff was so sweet, even gave us a vase for my roses that my boyfriend got me for valentines day! Helped take pictures of us in the foyer as well. Nice quiet get a way if you're looking to be in the heart of Niagara Falls but not in the middle of everything but only seconds down the road! & remind you it's BEAUTIFUL inside with marble & pretty light fixures. cookies sit in the foyer in the evening with milk which was so good! & they're very good with late check in & late check out.

First Street Niagara Falls NY

Hotel highlights

  • Walking distance to Seneca Niagara Resort & Casino
  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in Downtown Niagara Falls within a 5-minute walk of Seneca Niagara Resort & Casino, The Giacomo, Ascend Hotel Collection is within a mile (2 km) of other popular attractions like Fallsview Indoor Waterpark. This 3-star hotel has 41 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free full breakfast. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also standard.


Property features

At The Giacomo, Ascend Hotel Collection, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include coffee/tea in a common area, a meeting room, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Fireplace

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for The Giacomo, Ascend Hotel Collection

Everyone (16) Couples (9)
5
Everyone

By on Apr 30, 2022

5
Everyone

Property was beautiful loft style apartment. Plenty of room for family. Modern amenities and breakfast delivered everyday!

By on Apr 29, 2022

Review comment responded on Apr 29, 2022

Thank you for staying with us and taking time to share your experience! We are so happy to hear you enjoyed your stay and look forward to seeing you again!

4
Partner Couples

Rooms need some TLC . Water pressure is terrible... the 2 person spa tub fits 1 person comfortably. The hand held shower head in room 604 does not work. Som we of the kets in tub dont work either. Elevator is very fast 👍. Its a beautiful place but with the economy the way it os i do understand. Over all a great place.

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

Thank you for choosing to stay at the Giacomo while you were in Niagara Falls. We appreciate your feedback and will be using it to improve. We are happy that overall you felt we were a great place.

5
Everyone

By on Feb 26, 2022

5
Partner Couples

It’s such a unique building. The room was great and the staff was very personable.

By on Oct 4, 2021

Review comment responded on Oct 20, 2021

Thank you for your review!

2
Everyone

By on Aug 14, 2021

4
Everyone

By on Jun 21, 2021

5
Partner Couples

A beautiful, older hotel. I loved the ambiance, the location, and hospitality. I particularly loved the extra large jetted tub and complimentary bath robes. It was easy to check in and the free parking was directly across the street.

By on Feb 10, 2021

Review comment responded on Feb 18, 2021

Thank you for choosing the Giacomo while visiting Niagara Falls. We appreciate your feedback.

4
Partner Couples

Liked 19th floor lookout area, panoramic view of area and also has bathroom and tv.

By , from Oswego, NY on Jul 27, 2020

Review comment responded on Jul 28, 2020

Thank you for choosing to stay with us at the Giacomo. We very much appreciate your feedback.

5
Everyone

By on May 9, 2020

Review comment responded on May 10, 2020

Thank you for staying with us. We appreciate your feedback

The Giacomo, Ascend Hotel Collection

222 First Street, Niagara Falls, NY 14303
url importing http://www.orbitz.com/Niagara-Falls-Hotels-The-Giacomo,-Ascend-Hotel-Collection.h2863605-p2.Hotel-Reviews
There was an error importing /Niagara-Falls-Hotels-The-Giacomo,-Ascend-Hotel-Collection.h2863605-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Niagara-Falls-Hotels-The-Giacomo,-Ascend-Hotel-Collection.h2863605-p2.Hotel-Reviews

Frequently asked questions