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Recent guest reviews

Checkin personal wasn’t very friendly, room had a smell, food boxes were left on the dresser, electrical. Also had some random people walk into our room the front desk checked them into our room.

I really like the courtyard. It looks very peaceful. Never got to sit around it but just looking at it was relaxing. Rooms were also tidy, clean sheets, comfy bed. Staff was also very nice. I'd give CS 10/10. Hotel was nice and quiet, always a plus when you're out all day and come "home" to a peaceful setting. Only thing I would have to complain about is the main light for the hotel. I wish it was in the middle of the room rather than near the washroom. To get a nice lit room I had to turn on all the lamps. Other than that I would definietly come back.

Ac is centralized so you cannot adjust the temperature to your liking and staff/front desk was very rude

The room was nice and clean. The staff was never at the reception. We were surprised to get there and find out waterpark tickets were not included with our stay and had to pay $30 per person. We also got charged $22 per night for parking. Not a good experience for us.

Nice location, convenient access to water park., check in was great, very quickly and they allowed us for early check in. Very happy overall with the Hotel, the water park have too much chlorine that wasn’t that pleasant the time there.

i loved the location of the hotel it was convenient to everything!!!!! A beautiful area and the best part was the connection to the water Park we had an amazing time

Everything was clean and nice. Very convinience hotel.

Very close to everything. They even played a movie at night for the kids

Loved that the property was close to all the attractions and within walking distance to the falls.

When we checked into this hotel the staff member told us that we could not use the water park, because it wasn't included in our fee.

I don't speak Spanish. So why my feedback page is in Spanish?

Close to all the places that I want to visit. Quick check-in

the lobby is too small for the amount of people at the check in, the hotel was too expensive and it had no gym no pool no amenities whatsoever, they advertise as a water park that's what I thought I was getting on my deal , the bill was super expensive and I got a no frills room I could have gotten a room for 60 dollars at another hotel yet I paid 224 us dollars for a no frills room, for that price I thought the water park was included. unbelievable I hated it I'm disappointed with Orbitz as well for not clarifying the water park not included I would have never booked this room for that price I would really like to get my money back

Chemicals on pool water were very strong, we all finished with very irritated eyes

Conveniently located to water park and liked the courtyard setup. Unfortunately the staff were not helpful. The check in line took for ever, the door was locked to the water park 15 minutes late while 30 guests stood waiting. Rooms were fine for a budget hotel.

4800 Bender Hill Niagara Falls ON

Hotel highlights

  • Steps from Fallsview Indoor Waterpark and Casino Niagara
  • Free WiFi in public areas
  • Onsite dining
  • Water park

Skyline Hotel & Waterpark places you next to Casino Niagara and within a 10-minute stroll of other popular attractions like Clifton Hill. This 206-room, 3-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/café, and a water park.


Dining

Full breakfast is offered for a fee each morning from 8:00 AM to 1:00 PM. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.


Rooms

The 206 rooms have an array of amenities, including refrigerators, coffee makers, and phones. Guests can expect to find 38-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

A water park, a steam room, and free WiFi in public areas are featured at Skyline Hotel & Waterpark. Self parking is offered for CAD 22 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include an ATM, a garden, and a gift shop.

Room options

Family Suite Three Queen

3 Queen Beds | Sleeps 6

Traditional Two Queen and 4 Waterpark Passes

2 Queen Beds | Sleeps 4

Bunk Bed Studio One Queen and 4 Waterpark Passes

1 Queen Bed and 1 Twin Bunk Bed | Sleeps 5

Deluxe Family Bunk Bed Suite

2 Queen Beds and 1 Twin Bunk Bed | Sleeps 7

Guest reviews for Skyline Hotel & Waterpark

Everyone (8) Couples (1) Family (12)
3
Family Family with small children

Checkin personal wasn’t very friendly, room had a smell, food boxes were left on the dresser, electrical. Also had some random people walk into our room the front desk checked them into our room.

By on Aug 1, 2021

Review comment responded on Aug 3, 2021

We are very sorry to read that you had this horrible experience with us. I very much hope that you brought this to the attention to one of our on duty managers as we would have very much wanted to rectify this issue and apologize to you. We again are so sorry about the experience.

5
Partner Couples

I really like the courtyard. It looks very peaceful. Never got to sit around it but just looking at it was relaxing. Rooms were also tidy, clean sheets, comfy bed. Staff was also very nice. I'd give CS 10/10. Hotel was nice and quiet, always a plus when you're out all day and come "home" to a peaceful setting. Only thing I would have to complain about is the main light for the hotel. I wish it was in the middle of the room rather than near the washroom. To get a nice lit room I had to turn on all the lamps. Other than that I would definietly come back.

By , from Toronto, ON on Sep 14, 2020

Review comment responded on Sep 22, 2020

Thank you for your kind words and feedback. We are happy we were able to delivery a positive experience and memorable stay for you and your family. We appreciated the lighting recommendations and will keep this in mind for future renovations. We look forward to hosting you again soon.

5
Everyone

By on Mar 11, 2020

1
Family Family with small children Family

Ac is centralized so you cannot adjust the temperature to your liking and staff/front desk was very rude

By on Jan 2, 2020

3
Family

The room was nice and clean. The staff was never at the reception. We were surprised to get there and find out waterpark tickets were not included with our stay and had to pay $30 per person. We also got charged $22 per night for parking. Not a good experience for us.

By , from Iowa on Dec 3, 2019

4
Everyone

By on Sep 22, 2019

4
Family

Nice location, convenient access to water park., check in was great, very quickly and they allowed us for early check in. Very happy overall with the Hotel, the water park have too much chlorine that wasn’t that pleasant the time there.

By on Aug 29, 2019

5
Family Family with small children Family

i loved the location of the hotel it was convenient to everything!!!!! A beautiful area and the best part was the connection to the water Park we had an amazing time

By on Aug 20, 2019

4
Family

Everything was clean and nice. Very convinience hotel.

By on Aug 19, 2019

5
Family

Very close to everything. They even played a movie at night for the kids

By on Aug 17, 2019

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