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Crowne Plaza Newark Airport

3.5 out of 5.0

Recent guest reviews

Their shuttle bus pic up from the airport takes too long. We were out in the cold while other hotels shuttle have been around twice. Even though I had called the hotel and informed them that we were waiting as soon as we arrived at the pic up location.

I was pleasantly surprised with the Crowne Plaza. The staff were very friendly and accommodating. Room was comfortable but a little dated. Shuttle was very convenient from and to the airport. Restaurant was good. Breakfast buffet was mediocre. Overall, if you need a hotel close to the airport, this is the one. Be prepared that there is nothing within walking distance of the hotel. You are relegated to being at the hotel and that is it!

People were nice, ceiling were too low. If you are 6feet 5 no way would you want to stay.

The hotel was very near and clean with full amenities such as a washer and dryer on the premises, a fitness center and an indoor pool.

No hot water, the desk lamp was broken, there was a dirty cloth left in the bathroom, the breakfast buffet was poorly presented and the pastries were old, no outlets to charge the devices and the hallway hvac unit covering fell off while we looked out of the window at the snow..

Microwaves and refrigerators are necessary these days

This is a great hotel. I would definitely recommend it to others. Pleasant stay.

near to the airport and it was not easy to reach to the hotel because the shuttle bus was very late and it was not clear

Easy transfer from airport. Got the shuttle in 10 minutes. Pleasant reception staff and quick check-in and check-out. Options for food are limited in neighbourhood.

Good hotel. Clean. Food wasn't amazing. Hilton would've been better as it was $40 cheaper. But I was with a group and had no choice

convenient, comfortable, good value, the room was good size and close to transportation. Quiet considering proximity to airport

Overall it was good, a little confusing trying to get to the hotel from 95. The place is secure and has a gate around it for leaving your car their while gone. The downside is that I called their corporate number and was told that parking was free, it is NOT and costs $12 a night which is still a good deal since the shuttle runs every 30 minutes to the airport

This hotel staff was lacking in personality. No smiles, no pleasantries. Rather snooty and unapproachable. The rooms were ok....Not the best quality compared to other properties I have been at. Pickup from terminal C was difficult. Had to take a bus to a separate location then wait for them to show up and pick us up. signage at airport and information on where to go for the hotel pickup area was almost non existent. would I choose this hotel again? no.

Very nice. Made it nice not having to drive to airport

This hotel the Crown Plaza at Newark airport NJ should be a 2 star hotel and no 4 star. The room is rundown, smelly and the air quality is very very bad. It is more like a sleazy motel! Never again.

Very hard to get to with meandering around the airport...even following the GPS. Once there, the front desk staff was friendly. Room was really nice and comfortable, but the TV didn't work. We called and a woman came immediately....she tried to plug it in (as if we hadn't tried that). She said she would have someone come in 20 minutes.....they never showed up. Our room was just a few doors down from the elevator, which ran incessantly all night, and every stop on every floor could be heard in our room......so in other words, a very sleepless night, despite the delightful comfort of a nice bed and wonderful pillows. The coffee shop was in the process of changing over cashiers, so we had to wait a good 5-7 minutes before we could be waited on. The cashier checking out didn't even acknowledge us, but the one coming on apologized for the wait.

The Crowne Plaza at newark Airport isn't the easiest to find by car but the rooms were spacious and clean and quiet. Staff was accommodating and the amenities quite good, especially he gift shop open until 10:00 each night and good prices for breakfast. I would definitely stay here again. It has a shuttle to the airport and one day we used this and the airport bus to go to NYC.

The receptionist was very rude and sarcastic...her name is Jennifer.

Crown Plaza is very close to EWR airport. It is located in a industrial area with a lot of tractor trailers driving around, but easy to get to. As far as my experience at the hotel, it was great. The room was very clean and appealing, which made the stay more enjoyable. The food at the hotel restaurant was very good. Paying for the parking is my only negative. I highly recommend staying at Crown Plaza. Frank Jackson, Author of the book, "Brothers Forever."

Courtesy van service to airport every half hour; room was fine and clean, air conditioning pleasantly quiet. Both restaurant and bar experiences were second-rate. Staff friendly, helpful. A good bed.

901 Spring St Elizabeth NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Crowne Plaza Newark Airport is located 2.2 mi (3.6 km) from Kean University and within a 10-minute drive of Prudential Center. This 260 -room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi. It's in central Elizabeth and also within a 20-minute drive of Statue of Liberty and Ellis Island.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All of Crowne Plaza Newark Airport's 260 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and phones. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests staying at Crowne Plaza Newark Airport enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 15 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 2 meeting rooms, conference space, and a 24-hour business center.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Crowne Plaza Newark Airport

Everyone (5) Business (18) Couples (28) Family (21) Other (10) Friends (7)
3

shuttle bus service needs help

Everyone

Their shuttle bus pic up from the airport takes too long. We were out in the cold while other hotels shuttle have been around twice. Even though I had called the hotel and informed them that we were waiting as soon as we arrived at the pic up location.

By , from Ohio on Apr 9, 2017

4

not a bad hotel! friendly staff...room dated.

BusinessTravelers

I was pleasantly surprised with the Crowne Plaza. The staff were very friendly and accommodating. Room was comfortable but a little dated. Shuttle was very convenient from and to the airport. Restaurant was good. Breakfast buffet was mediocre. Overall, if you need a hotel close to the airport, this is the one. Be prepared that there is nothing within walking distance of the hotel. You are relegated to being at the hotel and that is it!

By on Feb 24, 2017

Review comment responded on Feb 28, 2017

Hello, Thank you for staying with us and for taking the time to write your feedback! We are glad to hear that you enjoyed your stay with us and found our staff to be friendly. It's great to hear when a guest found their stay to be pleasant and we hope to have the opportunity to welcome you back in the future! Sincerely, Dave M. Guest Services

2

its difficult to get to.

Everyone

People were nice, ceiling were too low. If you are 6feet 5 no way would you want to stay.

By , from Jerusalem Israel on Feb 21, 2017

4
Everyone

The hotel was very near and clean with full amenities such as a washer and dryer on the premises, a fitness center and an indoor pool.

By on Dec 25, 2016

2

the hotel was poorly maintained

Everyone

No hot water, the desk lamp was broken, there was a dirty cloth left in the bathroom, the breakfast buffet was poorly presented and the pastries were old, no outlets to charge the devices and the hallway hvac unit covering fell off while we looked out of the window at the snow..

By on Dec 23, 2016

Review comment responded on Dec 26, 2016

Hello, Thank you for staying with us and for leaving your review! We are sincerely sorry to hear about the inconveniences encountered during your stay. Your comments will be passed along to all departments to be used to improve our hotel. We hope to have the pleasure of welcoming you back to experience those improvements. Sincerely, Dave M. Guest Services

4

nice but needs ame i ties.

Everyone

Microwaves and refrigerators are necessary these days

By , from h on Dec 5, 2016

Review comment responded on Dec 8, 2016

Hello bas, Thank you for staying with us and for taking the time to leave your feedback! We are glad to hear you found our hotel nice, but are sad to hear that you weren't able to take advantage of our refrigerators and microwaves. All of our rooms come standard with a refrigerator in them. They are can be found under the TV. While our rooms do not have microwaves in them standard we do have them available on request. If we have the pleasure of welcoming you back please contact the front desk and we will be glad to bring one to your room. Sincerely, Dave M. Guest Services

4

great hotel

BusinessTravelers

This is a great hotel. I would definitely recommend it to others. Pleasant stay.

By on Sep 10, 2015

5

near to the airport

Singles

near to the airport and it was not easy to reach to the hotel because the shuttle bus was very late and it was not clear

By on Jul 5, 2015

5

excellent airport hotel

GetawayWithFriends

Easy transfer from airport. Got the shuttle in 10 minutes. Pleasant reception staff and quick check-in and check-out. Options for food are limited in neighbourhood.

By on Feb 23, 2015

5

layover if necessary

Singles

Good hotel. Clean. Food wasn't amazing. Hilton would've been better as it was $40 cheaper. But I was with a group and had no choice

By on Jul 5, 2014