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Windsor Court Hotel

5.0 out of 5.0

Recent guest reviews

Friendly professional staff. Beautiful room and view. Good location for the street car to Garden District. Easy walk to French Quarter. The hotel even provided a few birthday surprises for us! Will definitely stay there again.

We loved this hotel. The service and room were top-notch and the location was perfect for us (close to everything without the noise). Our room had a lovely view of the river. We will be back.

Great hotel. Everything was superb friendly staff great pool good restaurant and lobby

Staff was extremely friendly, helpful, and professional. We never waited more than 5 minutes to get our car out of valet. One of the best hotels I have ever stayed in, thank you Windsor Court Hotel and staff!!! Top notch!!

Clean, classic hotel. I prefer this location over French quarter

Luxurious rooms with tons of space. One of the most comfortable sleeps I have ever had!

Upon arrival we were told check in was at 4 although our confirmation stated 3. Well they did not have a room ready but instead of saying this we were put through a series of questions about time for room cleaning, take down service, cell phones for contact.....Finally a desk manager appeared and again told us check in was 4 but he would check for a room. While waiting he brought us upstairs to the bar and bought us a drink. In the half packed bar, the barmaid was waiting tables, covering the bar, clearing tables and washing the dishes. 15 minutes later we were served. Finally got a room. Next morning wake up but the coffee maker does not work. Reported to housekeeping and hoped it would be replaced so we could have coffee the next morning. Even called to check up during the day. Result-no coffee the next morning. Need I say more, we were disappointed to the point that we won't go back.

beautiful hotel, great location... a bit away from the craziness of Bourbon, but right beside the casino and just a brief walk to Bourbon. Wonderful breakfast, a bit pricey, but great atmosphere. The hotel also provided a very trusted babysitting service that provided wonderful sitters for our 4 year old for two evenings.

Our room was beautiful, very comfortable. We really enjoyed breakfast in the morning with good service at this meal. However, we were very disappointed in the service at the front desk. Our room was not ready until until 4:45, 45 minutes after the check in time. The front desk clerk was not very friendly or wiling to make any accomadations for our inconvenience. We had 4:30 dinner reservations and really needed to get into our room on time to change for the evening. We went to the bar to wait on our room, and the service at the bar was terrible. There was a very long wait for a drink, with only one bartender working. The bar was very crowded and needed several more workers. This is not what we expected for such an upscale hotel.

Fantastic hotel with beautiful art,professional staff--great concierge--the best suite. We loved the clubby olo bar & we will return to this hotel.

This is a first class hotel who's staff is very helpful and attentive. I highly recommend this facility which is minutes from the French Quarter.

I have stayed multiple times, husband had not, his 65th birthday....wonderful stay

My grandmother has been hoping to visit New Orleans for quite some time, so I decided to treat her to a trip. We both loved everything about the hotel. The rooms were large and beautifully decorated. The staff was helpful and provided us with directions and restaurant recommendations. If I ever go back this is the only place I would stay.

we had a great stay at the windsor court! we had an extremely spacious room that was very clean and the beds were very comfortable. it's not located right in the french quarter but easy to walk there in 10-15 min and it's close to the central business district which also has a lot of great restaurants. we actually liked being a little removed from the chaos of the french quarter. the hotel staff was very nice and we did a couple tours through their concierge which were great!

We have stayed in New Orleans many times. This was a first for staying at this location. It was always so wonderful to walk into their courtyard after a day of hustle and bustle in the French quarter. We have stated many hotels around the world in this king-size suite was as comfortable as we've seen almost anywhere. I would definitely recommend this hotel to others. The staff was Accommodating at all times. They made us feel welcome.

Business/Pleasure trip. Our room was upgraded upon arrival. We were given a riverview suite that was beautiful. Room was very clean and staff was wonderful! Strongly recommend to anyone.

First room musty but second beautiful and clean. overall staff terrific. good location, quite rooms

The Windsor is elegant with the service and feel of a boutique hotel but with superb amenities. This was our second stay - first time using the pool and the spa - both are first class.

We enjoyed staying at the Windsor Court Hotel. The rooms are quite large and nice. There is a nice pool at the hotel, and an adequate (read: very basic) gym. The staff were friendly and informative. The location is great for those who enjoy being near the French Quarter (about five blocks from Bourbon St) but not quite in the middle of it. My only complaint is that the water pressure in the shower was extremely low, but then again, we never reported it.

I've stayed at a few hotels in New Orleans, and Windsor Court is undoubtedly the finest in that group. The room was large and unbeatable by New Orleans standards, with great amenities at all turns. The staff was incredible, as well. Any question or concern we had was very quickly addressed, as if we were the most important person at the hotel.

Room options

Guest Room Queen/Queen

Queen 2 | Sleeps 4

Deluxe Suite

King 1 | Sleeps 2

Premium Suite Queen/Queen

Queen 2 | Sleeps 4

Club Guest Room Queen/Queen

Queen 2 | Sleeps 3

Guest reviews for Windsor Court Hotel

Everyone (5) Couples (43) Business (7) Family (14) Friends (3) Other (4)
5
Couples

Friendly professional staff. Beautiful room and view. Good location for the street car to Garden District. Easy walk to French Quarter. The hotel even provided a few birthday surprises for us! Will definitely stay there again.

By on Jun 30, 2017

Review comment responded on Jul 11, 2017

Thank you for taking the time to share your thoughts. We are so glad to hear that you had such a great experience during your stay with us! We look forward to welcoming you back for an experience that is equally unforgettable!

5

outstanding!

Everyone

We loved this hotel. The service and room were top-notch and the location was perfect for us (close to everything without the noise). Our room had a lovely view of the river. We will be back.

By on May 4, 2017

Review comment responded on May 18, 2017

Dear Joy, Thank you for your being our guest and for sharing your thoughts. It is a pleasure to see you had an enjoyable visit and we look forward to welcoming you back.

5

wow just wow

Everyone

Great hotel. Everything was superb friendly staff great pool good restaurant and lobby

By on Mar 1, 2017

Review comment responded on Mar 7, 2017

Thank you for sharing your experience. We appreciate your positive review and look forward to welcoming you back in the near future.

5

gorgeous downtown hotel!

Everyone

Staff was extremely friendly, helpful, and professional. We never waited more than 5 minutes to get our car out of valet. One of the best hotels I have ever stayed in, thank you Windsor Court Hotel and staff!!! Top notch!!

By on Nov 24, 2016

Review comment responded on Dec 29, 2016

Thank you for staying with us. We are happy to see that you had an enjoyable visit, and appreciate your kind words about our staff. We look forward to welcoming you back in the near future.

5
Everyone

Clean, classic hotel. I prefer this location over French quarter

By on Aug 26, 2016

5
Everyone

Luxurious rooms with tons of space. One of the most comfortable sleeps I have ever had!

By , from Jersey City, NJ on Mar 15, 2016

3

seriously understaffed for busy weekend

BusinessTravelers

Upon arrival we were told check in was at 4 although our confirmation stated 3. Well they did not have a room ready but instead of saying this we were put through a series of questions about time for room cleaning, take down service, cell phones for contact.....Finally a desk manager appeared and again told us check in was 4 but he would check for a room. While waiting he brought us upstairs to the bar and bought us a drink. In the half packed bar, the barmaid was waiting tables, covering the bar, clearing tables and washing the dishes. 15 minutes later we were served. Finally got a room. Next morning wake up but the coffee maker does not work. Reported to housekeeping and hoped it would be replaced so we could have coffee the next morning. Even called to check up during the day. Result-no coffee the next morning. Need I say more, we were disappointed to the point that we won't go back.

By on Dec 11, 2015

5

great family trip

Families

beautiful hotel, great location... a bit away from the craziness of Bourbon, but right beside the casino and just a brief walk to Bourbon. Wonderful breakfast, a bit pricey, but great atmosphere. The hotel also provided a very trusted babysitting service that provided wonderful sitters for our 4 year old for two evenings.

By on Sep 17, 2015

3

room nice but service not as expected

Couples

Our room was beautiful, very comfortable. We really enjoyed breakfast in the morning with good service at this meal. However, we were very disappointed in the service at the front desk. Our room was not ready until until 4:45, 45 minutes after the check in time. The front desk clerk was not very friendly or wiling to make any accomadations for our inconvenience. We had 4:30 dinner reservations and really needed to get into our room on time to change for the evening. We went to the bar to wait on our room, and the service at the bar was terrible. There was a very long wait for a drink, with only one bartender working. The bar was very crowded and needed several more workers. This is not what we expected for such an upscale hotel.

By on Jul 14, 2015

5

awesome couples retreat

Couples

Fantastic hotel with beautiful art,professional staff--great concierge--the best suite. We loved the clubby olo bar & we will return to this hotel.

By on Jan 25, 2015