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Kimpton Hotel Fontenot by IHG

4.0 star property

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Photo gallery for Kimpton Hotel Fontenot by IHG

3 restaurants, breakfast served
Studio Suite, Multiple Beds (Historic) | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Exterior
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
501 Tchoupitoulas St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room (Essential)

9.2 out of 10
Wonderful
(34 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spa)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom (Spa)

  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 King Bed

  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Communications)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Accessible (Mobility, Communications)

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View (Communications)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible, City View (Communications)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Accessible (Mobility)

  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Boudreaux)

Suite, 1 King Bed (Boudreaux) | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Boudreaux)

  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Interior Historic)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Interior Historic)

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fiddle)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Fiddle)

  • 778 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Beche)

Suite, 1 King Bed (Beche) | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Beche)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Battiste)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Battiste)

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds (Historic)

Studio Suite, Multiple Beds (Historic) | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Studio Suite, Multiple Beds (Historic)

  • 489 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Historic)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Historic)

10.0 out of 10
Exceptional
(2 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 413 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room

  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Historic)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed (Historic)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View, Corner

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, River View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Kimpton Hotel Fontenot by IHG is within a 10-minute walk of popular sights such as Canal Street and Caesars New Orleans Casino. This 4-star hotel has 208 rooms and welcomes guests with 3 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 5 min walk - 0.3 miles
  • Ernest N. Morial Convention Center - 7 min walk - 0.4 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.6 miles
  • National World War II Museum - 11 min walk - 0.6 miles

Getting around

  • Canal at South Peters Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬3 min walk
  • ‪Pizza Cake By Buddy Valentino - ‬3 min walk
  • ‪Octavia Bar - ‬2 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Manning's - ‬3 min walk

About this property

Kimpton Hotel Fontenot by IHG

At Kimpton Hotel Fontenot by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 62.15 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, coffee/tea in a common area, and free use of bicycles.
50-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 62.15 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 25 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Gospel Coffee
  • King Bar
  • King Brasserie
  • Peacock Room

Things to do

  • 24-hour gym
  • Bicycle tours
  • Free bicycle rentals

Family friendly

  • Children's toys
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 8 to 25 per person
  • Valet parking fee: USD 62.15 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Kimpton Hotel Fontenot by IHG?

Kimpton Hotel Fontenot by IHG offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton Hotel Fontenot by IHG?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Kimpton Hotel Fontenot by IHG on May 11, 2026 start from $217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Kimpton Hotel Fontenot by IHG?

This hotel is situated in New Orleans Central Business District, just steps from Caesars New Orleans Casino, and within a 10-minute walk of Canal Street and Mississippi River. You'll also find Bourbon Street and National World War II Museum less than a mile away.

Is parking available on site at Kimpton Hotel Fontenot by IHG?

Yes, valet parking is offered for USD 62.15 per day with in/out privileges. Bicycle parking is also available for guests.

Does Kimpton Hotel Fontenot by IHG have a casino on the premises?

No, Kimpton Hotel Fontenot by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Hotel Fontenot by IHG?

No, there is no indoor pool at this hotel.

Is Kimpton Hotel Fontenot by IHG good for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, proposal/romance packages, and 2 bars/lounges.

Are there hot tubs at Kimpton Hotel Fontenot by IHG?

No, this hotel doesn't have a spa tub.

Does Kimpton Hotel Fontenot by IHG feature a restaurant that includes a breakfast menu?

Yes, Kimpton Hotel Fontenot by IHG has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Kimpton Hotel Fontenot by IHG allow pets to stay for free?

Yes, pets stay free at Kimpton Hotel Fontenot by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton Hotel Fontenot by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Kimpton Hotel Fontenot by IHG?

The closest major airport to Kimpton Hotel Fontenot by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.9 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Kimpton Hotel Fontenot by IHG?

No, you won't find guestrooms with balconies at Kimpton Hotel Fontenot by IHG.

Kimpton Hotel Fontenot by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience as usual! The staff are so lovely and this property is comfortable, welcoming, and well appointed!
Stayed 6 nights in Mar 2026

10/10 Excellent

Abbe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just such a lovely hotel with helpful staff. LOVE MO, who greeted me at the door!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2025

8/10 Good

Monique

Staff was very friendly esp Olivia at the King Bar and Stormi at the reception desk. We loved the convenient location and the fun atmosphere.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Very clean and nice. Friendly and welcoming. We’ll be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bridget, Baton Rouge

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here. Beautiful lobby and restaurant. The rooms were clean and staff was nice. Bed was comfortable. Nice location. Will definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan, los angeles

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My new favorite hotel, convenient for walking places, clean, comfy, check in was quick, room was clean, shower was great, towels were big and comfy, coffee was quick and delicious , the peacock room is so cute and all of the food was so so good. Black out curtains made it nice and dark. A little bit of street noise but didn’t keep us awake. The hotel is pet friendly and we loved petting all the 4 legged guest. We will be back for sure.
The peacock room
Beef carpaccio
Gumbo
Peacock
Stayed 3 nights in Jan 2026

6/10 Okay

Kate

Stayed 2 nights in Jan 2026

2/10 Terrible

Solmaz

Stayed 1 night in Jan 2026

8/10 Good

Brian

Liked: Staff & service
Staff was courteous. The rooms could be cleaner.
Stayed 1 night in Jan 2026

10/10 Excellent

Tunde

Stayed 3 nights in Dec 2025

8/10 Good

Edwin, Austin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, a little worn but fine - view was great, valet staff were very helpful with parking (note that hotel has none on-site). The Peacock Room has incredible bartenders ready to share with you a cocktail history of the city, but coming back later to eat we found it overwhelmed and had to leave after no service. The restaurant on-site is also fantastic. Overall only a few things to improve on, great location in the Warehouse District, easy walk to the French Quarter, SuperDome, etc.
Stayed 4 nights in Dec 2025

4/10 Poor

Simone

Liked: Staff & service
Disliked: Cleanliness
Carpets were stained. Each room was unacceptably loud. We left early. Coffee was the best in town and the peacock room was gorgeous...on a positive note
Stayed 6 nights in Dec 2025

10/10 Excellent

Mamta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes- service was excellent and very family friendly!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jaime, lafayette

Stayed 2 nights in Dec 2025

10/10 Excellent

Decheng, Fremont

Stayed 4 nights in Dec 2025

10/10 Excellent

Xi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar's atmosphere and service are 5-star!
Stayed 4 nights in Dec 2025

8/10 Good

Raquel

Traveled with group
Liked: Cleanliness, staff & service
Fabulous time at my bestie’s wedding in NOLA! Sadly ESPN did not come in on my room tv, that’s no bueno. Also, I’m pretty sure that the heat went out the last day, or was that y’all telling me it’s time to go?!?😋 My room was about 66-67 degrees the last day. That’s chilly when taking a shower. Wouldn’t prevent me from staying again. Beautified hotel, great location, and if the price is right; I’ll be there! 💜💛💚
Congrats to the extraordinary couple! This wedding weekend was epic 🥂💖💐 #75DegreeDay
Stayed 5 nights in Dec 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service. Great room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Kellie

Our stay was excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

WILLIAM

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was wonderful and accomadating restaurants were amazing. Room didn't have many towels
Stayed 2 nights in Dec 2025

8/10 Good

Robert, Greeneville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location, and I would stay again. The King restaurant and Peacock room both had excellent food and drink and fantastic service. Front desk staff were very courteous and helpful. The room was fine, but nothing special. We unfortunately had problems with housekeeping; they never restocked the room properly, and we had to repeatedly ask for towels, etc. We were incorrectly charged for minibar purchases after checking out (this was fixed after a call). Not what you would expect from a hotel of this level.
Stayed 3 nights in Dec 2025

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