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Fairfield Inn & Suites Kenner New Orleans Airport

2.5 out of 5.0

Recent guest reviews

Great hotel for a one night stay if you are passing thru. We had to called for the shuttle to be picked up. The staff was very friendly and accommodating. I really think they need to get rid of the carpet concept and go tile or hardwood floor. The room I was put in was very smelly and I had to request another room. The other room was far better and very clean. The breakfast bar was very clean and a wide selection of breakfast choices. The hotel is in walking distance of a very nice mall which is a bonus for the hotel. It was raining, so the shuttle dropped us off, since this is not a service that they offer. I would recommend to family and friends, but for a short stay.

Check in was great. Jamie & Lee took great care of me at check-in. Had a very early flight the next morning so wake up call was scheduled, taxi was set up for 3:45 and they gave me yogurt, bagels and milk for breakfast! The room was small but clean and the bed was very comfortable. It's an older hotel that clearly needs updating but it's just what I needed at the time! Fairfield by Marriot in Kenner, Louisiana. Oh and let me mention my dinner from the restaurant across the street, the Harbor/Fisherman's Cove, which I highly recommend. Seafood done right with a great price!

Nothing really in the area, shuttle driver took me to McDonald's, which was nice because I was hungry but other than a seafood place no restaurants in the area.No vending machine, so you have to buy stuff at the front desk, which is weird.No mini fridge in the room,again, weird.Nice friendly staff, very helpful but had to call to get a shuttle from the airport, which was frustrating.Stood there for 20 minutes watching all the other hotel shuttles come and go before I figured out they weren't coming.Wanted to change my plans because I was going to a wedding in Mississippi Saturday night and I was going to stay there but I was informed I would be charged for the second day anyway so drove back two hours and stayed again.Bought a bag of chips for dinner when I gassed up the rental car and drank a water with no way to keep the other one cold that I bought for the plane ride home. They took that one at the airport so I bought one on the other side of security at a kiosk for $4.45!Sometimes you just can't win!I'm going into business selling water at the airport!One last thing,they must of had a dance competition in town one night,because they had a prayer meeting going on when I was trying to print out my boarding passes on the lobby computer in the morning.Praise Jesus honey boo boo!Party time in the Big Easy!

The staff was so nice and even let my friend check in for us since my flight didn't get in until after hers. They had an amazing shuttle service snd Sara the driver was so sweet! She told us great spots for restaurants and tours! The breakfast was really good and our room was beautiful! In the morning I had business stuff to attend and they were kind enough to let me work on their computer, fax and even print at no extra charge. Will definitely stay here again!! Amazing staff!

Not to far from down town new Orleans but far enough you don't have the city traffic easy to get to and nice clean rooms

good location: near airport, freeway & shops; clean & comfortable beds; pleasant staff; good breakfast. Great value

Nice clean facility, due to Essense Fest rates were DOUBLED by hotel directly, but saved 35% GREAT breakfest buffet with lot of choices

The location was on point. The room was very clean and with the breakfast, it increased the total value of my stay. The Front DeskStaff could have been a little friendlier, never the less, I would definitely recommend this property to anyone visiting New Orleans!

The hotel was easy to find and suprisingly clean based on the fact that it was full of guests. My only low score was that the bed was very soft.

Hotel location was convenient and provided shuttle service to the airport. Room was clean with comfortable beds. Didn't have time for the breakfast or other amenities.

Easy check in and very friendly staff. Continental breakfast was very good and well stocked even after the 9 am cut off. Great location and safe parking. Definitely recommend to anyone going to N.O. and wants to stay a few minutes away.

We only stayed for one night between the end of our cruise and our flight out the next morning. It took quite a long time for the shuttle to pick us up from the airport, but everything else was great. The shuttle took us to dinner free of charge and the staff allowed us to eat our lunch out by the pool. The small store with snacks was very convenient. The shuttle to take us to the airport at 5:00am was right on time.

This hotel was minutes away from the mall which contained a Target store. There was also a great seafood location, Fisherman's Cove, within walking distance. Big downside: This hotel does NOT offer a microwave and refrigerator in each room.

We arrived at midnight and the staff was very pleasant and greeted us warmly. In the morning, we had an early flight and misread the hours for breakfast but they opened up the area so we could grab a bite before the shuttle left for the airport. Highly recommend this hotel.

The hotel is OK, nothing impressive, nothing bad or out of place either. Good place to crash near NOLA Airport

We were in Denver had a terrible stay at Holiday inn Denver, went to New Orleans came in late. stayed 3 days with early flight out, staff were great , can't say enough about the good value and comfort.

Wonderful hotel, great location and staff, comfy/cozy room. Hotel is close to everything! Highly recommend and will stay there again whenever the opportunity presents itself.

Very nice staff. Clean, comfortable room. Would stay there again. Good breakfast. Shuttle service is excellent.

Place was clean and quite. Surprise of how quite, because of location next to airport.

Most Enjoyable,

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for Fairfield Inn & Suites Kenner New Orleans Airport

Everyone (1) Couples (7) Business (7) Family (6) Other (5) Friends (6)
4

great hotel for a one night stay

Everyone

Great hotel for a one night stay if you are passing thru. We had to called for the shuttle to be picked up. The staff was very friendly and accommodating. I really think they need to get rid of the carpet concept and go tile or hardwood floor. The room I was put in was very smelly and I had to request another room. The other room was far better and very clean. The breakfast bar was very clean and a wide selection of breakfast choices. The hotel is in walking distance of a very nice mall which is a bonus for the hotel. It was raining, so the shuttle dropped us off, since this is not a service that they offer. I would recommend to family and friends, but for a short stay.

By , from Providenciales, Turks & Caicos Islands on May 9, 2017

4

early flight in new orleans

Couples

Check in was great. Jamie & Lee took great care of me at check-in. Had a very early flight the next morning so wake up call was scheduled, taxi was set up for 3:45 and they gave me yogurt, bagels and milk for breakfast! The room was small but clean and the bed was very comfortable. It's an older hotel that clearly needs updating but it's just what I needed at the time! Fairfield by Marriot in Kenner, Louisiana. Oh and let me mention my dinner from the restaurant across the street, the Harbor/Fisherman's Cove, which I highly recommend. Seafood done right with a great price!

By , from Panama on Jan 27, 2017

3

near the airport, not much else

Singles

Nothing really in the area, shuttle driver took me to McDonald's, which was nice because I was hungry but other than a seafood place no restaurants in the area.No vending machine, so you have to buy stuff at the front desk, which is weird.No mini fridge in the room,again, weird.Nice friendly staff, very helpful but had to call to get a shuttle from the airport, which was frustrating.Stood there for 20 minutes watching all the other hotel shuttles come and go before I figured out they weren't coming.Wanted to change my plans because I was going to a wedding in Mississippi Saturday night and I was going to stay there but I was informed I would be charged for the second day anyway so drove back two hours and stayed again.Bought a bag of chips for dinner when I gassed up the rental car and drank a water with no way to keep the other one cold that I bought for the plane ride home. They took that one at the airport so I bought one on the other side of security at a kiosk for $4.45!Sometimes you just can't win!I'm going into business selling water at the airport!One last thing,they must of had a dance competition in town one night,because they had a prayer meeting going on when I was trying to print out my boarding passes on the lobby computer in the morning.Praise Jesus honey boo boo!Party time in the Big Easy!

By on Oct 13, 2015

5

best hotel in kenner!

GetawayWithFriends

The staff was so nice and even let my friend check in for us since my flight didn't get in until after hers. They had an amazing shuttle service snd Sara the driver was so sweet! She told us great spots for restaurants and tours! The breakfast was really good and our room was beautiful! In the morning I had business stuff to attend and they were kind enough to let me work on their computer, fax and even print at no extra charge. Will definitely stay here again!! Amazing staff!

By on Feb 22, 2015

5

good new orleans experience

Couples

Not to far from down town new Orleans but far enough you don't have the city traffic easy to get to and nice clean rooms

By on Jan 15, 2015

4

great value!

Families

good location: near airport, freeway & shops; clean & comfortable beds; pleasant staff; good breakfast. Great value

By on Nov 17, 2014

5

fairfield inn kenner la

Singles

Nice clean facility, due to Essense Fest rates were DOUBLED by hotel directly, but saved 35% GREAT breakfest buffet with lot of choices

By on Jul 8, 2014

4

great value

Singles

The location was on point. The room was very clean and with the breakfast, it increased the total value of my stay. The Front DeskStaff could have been a little friendlier, never the less, I would definitely recommend this property to anyone visiting New Orleans!

By on Mar 3, 2014

4

great memorial day weekend

Couples

The hotel was easy to find and suprisingly clean based on the fact that it was full of guests. My only low score was that the bed was very soft.

By on May 28, 2013

4

good hotel near the no airport

GetawayWithFriends

Hotel location was convenient and provided shuttle service to the airport. Room was clean with comfortable beds. Didn't have time for the breakfast or other amenities.

By on May 21, 2013