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Fairfield Inn & Suites Kenner New Orleans Airport

2.5 out of 5.0

Recent guest reviews

The overall experience was good. Would stay there again.

They said Expedia payment didn’t go through so I am waiting while the hotel attendant called Orbitz. This is really ridiculous.

Room was clean but small roach in bathtub. Other than that, worked for a quick place to sleep before flight.

Close to airport, easy drive to New Krleans Staff very friendly

This is just a okay hotel, you get as you pay.not a great place to stay

Nice hotel, that is close to the airport. The free breakfast was amazing. I was surprised by the variety of options available. If there had been an ice machine on every floor i would have given all 5s

Good location close to the airport. Great shuttle service to and from the airport.

The room had a very unclean smell. When I pulled the covers back there was a tiny spider on the bed and the bedding did not smell clean. The carpet also felt dirty as well. Great location to airport but the room and bedding needed a major scrubbing and cleaning!

The waffles were the best part of the stay. Our bathroom light was out the entire weekend and no one made an attempt to fix it

Very friendly and helpful staff and the room was clean and had everything a traveler needs.

Great hotel for a one night stay if you are passing thru. We had to called for the shuttle to be picked up. The staff was very friendly and accommodating. I really think they need to get rid of the carpet concept and go tile or hardwood floor. The room I was put in was very smelly and I had to request another room. The other room was far better and very clean. The breakfast bar was very clean and a wide selection of breakfast choices. The hotel is in walking distance of a very nice mall which is a bonus for the hotel. It was raining, so the shuttle dropped us off, since this is not a service that they offer. I would recommend to family and friends, but for a short stay.

Check in was great. Jamie & Lee took great care of me at check-in. Had a very early flight the next morning so wake up call was scheduled, taxi was set up for 3:45 and they gave me yogurt, bagels and milk for breakfast! The room was small but clean and the bed was very comfortable. It's an older hotel that clearly needs updating but it's just what I needed at the time! Fairfield by Marriot in Kenner, Louisiana. Oh and let me mention my dinner from the restaurant across the street, the Harbor/Fisherman's Cove, which I highly recommend. Seafood done right with a great price!

Nothing really in the area, shuttle driver took me to McDonald's, which was nice because I was hungry but other than a seafood place no restaurants in the area.No vending machine, so you have to buy stuff at the front desk, which is weird.No mini fridge in the room,again, weird.Nice friendly staff, very helpful but had to call to get a shuttle from the airport, which was frustrating.Stood there for 20 minutes watching all the other hotel shuttles come and go before I figured out they weren't coming.Wanted to change my plans because I was going to a wedding in Mississippi Saturday night and I was going to stay there but I was informed I would be charged for the second day anyway so drove back two hours and stayed again.Bought a bag of chips for dinner when I gassed up the rental car and drank a water with no way to keep the other one cold that I bought for the plane ride home. They took that one at the airport so I bought one on the other side of security at a kiosk for $4.45!Sometimes you just can't win!I'm going into business selling water at the airport!One last thing,they must of had a dance competition in town one night,because they had a prayer meeting going on when I was trying to print out my boarding passes on the lobby computer in the morning.Praise Jesus honey boo boo!Party time in the Big Easy!

The staff was so nice and even let my friend check in for us since my flight didn't get in until after hers. They had an amazing shuttle service snd Sara the driver was so sweet! She told us great spots for restaurants and tours! The breakfast was really good and our room was beautiful! In the morning I had business stuff to attend and they were kind enough to let me work on their computer, fax and even print at no extra charge. Will definitely stay here again!! Amazing staff!

Not to far from down town new Orleans but far enough you don't have the city traffic easy to get to and nice clean rooms

good location: near airport, freeway & shops; clean & comfortable beds; pleasant staff; good breakfast. Great value

Nice clean facility, due to Essense Fest rates were DOUBLED by hotel directly, but saved 35% GREAT breakfest buffet with lot of choices

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Kenner - Louis Armstrong International Airport within a 5-minute walk of Cafe Du Monde, Fairfield Inn & Suites Kenner New Orleans Airport is within a mile (2 km) of Esplanade Mall. This 106-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is included with your stay.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a sofa bed, a coffee maker, and free newspapers.


Property features

Guests of Fairfield Inn & Suites Kenner New Orleans Airport have access to an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Fairfield Inn & Suites Kenner New Orleans Airport

Everyone (14) Couples (7) Business (7) Family (6) Other (5) Friends (6)
4
Everyone

The overall experience was good. Would stay there again.

By on Jan 17, 2019

Review comment responded on Jan 21, 2019

Thank you for your busssiness

2
Everyone

They said Expedia payment didn’t go through so I am waiting while the hotel attendant called Orbitz. This is really ridiculous.

By on Dec 19, 2018

Review comment responded on Dec 21, 2018

Thank you for your feedback. We will review with our management team.

1
Everyone

By on Dec 8, 2018

Review comment responded on Dec 11, 2018

Thanks for your feedback

4
Everyone

Room was clean but small roach in bathtub. Other than that, worked for a quick place to sleep before flight.

By on Nov 20, 2018

Review comment responded on Dec 11, 2018

Thank you for your business

5
Everyone

By on Oct 9, 2018

Review comment responded on Oct 11, 2018

Thank you for sharing your experience at our hotel with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

5
Everyone

By on Oct 8, 2018

Review comment responded on Oct 15, 2018

Thank you for sharing your experience at our hotel with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

4

great hotel near new orleans

Everyone

Close to airport, easy drive to New Krleans Staff very friendly

By , from michigan on Sep 4, 2018

Review comment responded on Sep 10, 2018

Thank you for sharing your experience at our hotel with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

3

this is just a okay hotel

Everyone

This is just a okay hotel, you get as you pay.not a great place to stay

By , from sacramento on Aug 1, 2018

Review comment responded on Aug 7, 2018

Thank you for sharing your experience at our hotel with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

5
Everyone

Nice hotel, that is close to the airport. The free breakfast was amazing. I was surprised by the variety of options available. If there had been an ice machine on every floor i would have given all 5s

By , from North Carolina on Jul 17, 2018

Review comment responded on Jul 27, 2018

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience we are working on addressing the issues you noticed so that we can continue to improve our hotel operations.

4
Everyone

Good location close to the airport. Great shuttle service to and from the airport.

By on Jun 22, 2018

Review comment responded on Jun 28, 2018

Thank you for sharing your experience at our hotel with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Fairfield Inn & Suites Kenner New Orleans Airport

1801 32nd St, Kenner, LA 70065