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Days Inn by Wyndham New Orleans Pontchartrain

2.5 out of 5.0

Days Inn by Wyndham New Orleans Pontchartrain

2.5 out of 5.0

Recent guest reviews

I reserved two rooms two months ahead of time. When we checked in, the front desk was quite rude and didn't really know what he was doing. The hotel is supposed to be non-smoking, but it reeks of cigarette smoke and marijuana. Our room smelled like dried urine. In the other room, we found drug paraphernalia in the bed. That room was hot and smelled like smoke. When we went down to speak to the front desk, they yelled at us when we said, "Excuse me." We told them the situation; they said we could have another room. They were not even concerned about what we found. We told them that we would be leaving and they said, "OK, have a nice day." I asked for a refund and they said they have a firm no cancelation policy. I'm guessing that's because people keep having issues like this. The neighborhood is seedy as well. This is NOT a family friendly place.

The good: the staff are very friendly and courteous, the rooms are large, and the beds great. The bad: the views are terrible, the noise from the interstate constant, the wifi is ridiculously bad, and overall the hotel just looks a bit rundown and tired. Breakfast is not great, either.

I made a VERY LONG review on this place and it never was published. That should say in itself how bad our stay was. I had pictures and all but nothing was published. I DO NOT recommend this place for anyone.

My entire family is suffering from horrible bed bugs because of this hotel... please do not stay here!!! Obvious illegal activity going on in and around on top of bed bug infestation. Do not fall prey to cheap prices

As being travel agent, it makes to pay attention for every details of your experience. I am a very tolerant person when it comes to accommodation of my own, however, I am sorry this time that I cannot be. We live in world of communication and Days Inn was unable to provide wi-fi service for whole weekend during my stay which was very frustrating and disappointing for me. Paying more than $500 for a basic hotel which is quite far from downtown New Orleans for 4 nights, at least you expect a simple wi-fi, but no. I also need to mention that front desk team did not seem so professional to me and were quite unsuccessful for handling this issue. The only good thing I can say is, the hotel is close to supermarket where you can buy a stuff. Housekeeping was polite and helpful. Rooms are large, beds are comfortable. I am sorry but I cannot recommend this property before it sets up what it takes for professional hospitality service.

Only ended up staying here due to my original hotel booking getting cancelled. The customer service was good as the guy on reception offered me assistance when every other budget hotel seemed to be booked so I was grateful for that. The location was awful, we found cockroaches (guy on desk did offer for us to stay in another room) way too expensive for what you get. Cost around $12 from the French Quarter although I would avoid this hotel I would definitely visit NOLA in the future.

Disgusting . Do not stay here. Blood on sheets, dirt on sheets and urine on toilet . We had a kitchenette room. We showed the manager the room and they said they would change us to a room with no kitchen , but not refund the price difference because it was “the day of”. It’s not our fault the room so so nasty. Take a look at photos of the view from the window. Nasty part of town, do not stay there.

This isn’t the ritz, it isn’t downtown or even a great area of town. But it’s clean and comfortable and the staff is nice and very helpful. They have a free continental breakfast. Toast, muffins and bagels, butter and jelly, oatmeal, cereal, bananas and apples. Coffee, orange drink and milk. They could add a lot by having cream cheese and peanut butter. But it was convenient and time saving to be able to grab a bite before setting out for the day.

We were a little hesitant about the area (unkept homes and some businesses), but this place was a pleasant surprise. Management was very helpful, room was spacious, clean and updated. Management was proactive about keeping noise under control. Location is a short ride to the quarter....

Had a king Jacuzzi suite. It was spacious and very clean. Loved that the floors were not carpeted, as it added to the feel of cleanliness and the bed was very comfortable. Not too far from the French Quarter either! Will definitely stay again.

4180 Old Gentilly Rd New Orleans LA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located in Desire Area, Days Inn by Wyndham New Orleans Pontchartrain is within 2 miles (3 km) of sights such as Frenchmen Street and Southern University at New Orleans. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Days Inn by Wyndham New Orleans Pontchartrain, guests have access to a fitness center, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include express check-out and laundry facilities.

Room options

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Efficiency, 1 King Bed, Accessible, Kitchenette

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Hot Tub (Non-Smoking)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 33 reviews

Days Inn by Wyndham New Orleans Pontchartrain

4180 Old Gentilly Rd, New Orleans, LA 70126