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Recent guest reviews

Everyone was so nice! Only issue is the lighting why so dimm

Location was very good easy walking distance to French Quarter and main attractions. I did not like the small bathroom and the lack of an actual locking door my bathroom door didn’t close all the way, it was uncomfortable due to lack of privacy. Hallways were very noisy. The staff at hotel although polite seemed not to fully know normal hotel procedures like checking out and splitting the cost between patrons. They lack training when asked basic questions about hotel amenities etc they seems to always ask the next staff member for help. The overall look of the hotel is modern but it looks a bit dingy like it needs a good cleaning and dusting.

Amber who checked us in was AMAZING!!! Definitely would return .

The hotel location is great within walking distance to Bourbon st & shops. The room size is nice but there is not even as n armchair, no closets at all & very few items in the BBC bathroom.

Fantastic Hotel Staff, Great location & beautiful decor. I will definitely be back to this First Class property.

The hotel was close from the French Quarter and clean.

Enjoyed how close hotel was to Bourban street and all the things we wanted to see and do.

This hotel was amazing! Room was very clean and decent size. Bathroom was really nice with rain shower which was cool. Hotel staff was great other then valet. We pulled up just off the front entrance to check in and a staff member approached us very almost condescending. He wanted us to valet park but we declined. He said he would allow us to park where we had if we gave him our keys and we got 15 minutes to get back or we got charged valet parking. His tone through out got softer the longer we talked to him and he escorted us into the hotel. There was someone in front of us in line and now we were so stressed about the check in time limit. Finally we got in and they didn’t have our reservation yet which I could understand because we hadn’t made it but 15 minutes earlier. So now we had to rush to move car in order to not pay valet parking. We got back and room was ready but that whole valet parking really just left us way more stressed then it needed to be and for 9:30 at night really uncalled for. Kind of just left us unwanted and put off and just took a while to move past that experience.

Center location STEPS from Bourbon st. Hotel staff Welcoming complimentary drink at bar I would definitely stay again when I come back

I was expecting a Marriott Hotel, it was a cute hotel. Friendly staff, nice room but there was no where to store your clothing. We had to live out of suitcases. That meant ironing every day. I accidently pay for breakfast when booking. It was an european breakfast. Cereal, coffee, cheeses, meat, quiches and juice. If you didn't pay ahead it was $15 for this. I don't know if I would recommend someone to stay here. There's a Hampton Inn across the street. It is in a very central place. 1 block from Canal, 2 blocks from Bourbon St.

Friendly staff, great location.The room was nice and the bed was comfortable

Nice and clean but too small. Mgt. should do something about the bench like tables. They could reduce the number of beds per room (2) to create space for an actual table and chairs so that some people can actually do some work when they stay at the hotel.

Very nice comfortable clean accommodations with great staff!

This hotel is close to Bourbon St. and 2 different trolleys. Hotel decor is very nice. The staff was awesome!! They were so wonderful and patient with giving directions.

Carondelet St New Orleans LA

Hotel highlights

  • Walking distance to Canal Street and Bourbon Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Central Business District, AC Hotels by Marriott New Orleans Bourbon is within a 5-minute walk of Bourbon Street and within 15 minutes of other popular attractions like Jackson Square. This 220-room, 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a rooftop terrace.


Dining

In addition to a restaurant that serves breakfast, there's also a lobby lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

All 220 rooms feature refrigerators, minibars, and coffee makers. 47-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free newspapers, free local calls, and free bottled water are also standard.


Property features

AC Hotels by Marriott New Orleans Bourbon offers a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 39.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this historic hotel include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for AC Hotels by Marriott New Orleans Bourbon

Everyone (24) Family (2)
2
Everyone

By on Dec 5, 2019

Review comment responded on Jan 31, 2020

I am very sorry you did not have an experience worthy of 5 stars during your stay with us. I apologize on behalf of the hotel staff for falling short of your expectations, and thank you for sharing this rating with us.

5
Friends

Everyone was so nice! Only issue is the lighting why so dimm

By on Oct 29, 2019

3
Friends

Location was very good easy walking distance to French Quarter and main attractions. I did not like the small bathroom and the lack of an actual locking door my bathroom door didn’t close all the way, it was uncomfortable due to lack of privacy. Hallways were very noisy. The staff at hotel although polite seemed not to fully know normal hotel procedures like checking out and splitting the cost between patrons. They lack training when asked basic questions about hotel amenities etc they seems to always ask the next staff member for help. The overall look of the hotel is modern but it looks a bit dingy like it needs a good cleaning and dusting.

By on Sep 13, 2019

4
Everyone

By on Sep 9, 2019

5
Family

Amber who checked us in was AMAZING!!! Definitely would return .

By on Aug 2, 2019

4
Everyone

By on Jun 17, 2019

5
Everyone

By on Jun 3, 2019

4
Family

The hotel location is great within walking distance to Bourbon st & shops. The room size is nice but there is not even as n armchair, no closets at all & very few items in the BBC bathroom.

By on May 11, 2019

5
Everyone

Fantastic Hotel Staff, Great location & beautiful decor. I will definitely be back to this First Class property.

By , from Chicago on Jan 13, 2019

Review comment responded on Jan 13, 2019

Thank you for your kind review! We are so pleased that you enjoyed your stay with us. Safe travels and we look forward to seeing you soon!

4
Everyone

By on Oct 16, 2018

Review comment responded on Oct 19, 2018

Thank you for your review. We are pleased that you enjoyed your stay. We appreciate your business and look forward to seeing you again soon!

AC Hotels by Marriott New Orleans Bourbon

221 Carondelet St, New Orleans, LA 70130
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