Kevin is the best employee! He made our vacation more fun , safe and enjoyable.
This property is on the beach, the place is clean and the Wi-Fi and Air conditioner are great! Good place to chill and rest.
Location
To be fair this property was under construction when we came and had we known that prior we would not have booked it. The pool was closed as was the bar restaurant, However the beach area was very nice with chairs and umbrellas and the beach side gift shop acted as a make shift bar. The room itself was dated. The a/c was not working properly but they did come and fix it. The bathroom was very nice and the shower was nice and hot with good water pressure which is not always a given in Negril. I'm sure we would have liked it better had the pool, bar, and restaurant been open. We didn't end up spending a whole lot of time on the property due to this.
Given that I work in the hotel industry my expectations were high. Upon entering the property there was a tarpaulin covering the entire gate, if it wasn't for the actual sign we would've passed. When we went to the front desk we inquired why was it there? We were told maybe because of privacy in which we don't see where that fits in. The garden wasn't well kept because walking along the walkway we had to be dodging the palm leaves that pertuded in our path.The room could do well with a good paint job as there were striping of paints all over and molds were on the lower section of the wall. In the bathroom the lower section of the toilet bowl was filthy, the bathroom overall could do well with a deep clean. We enquired about getting a fridge in our room and we were told we would've had to pay an additional amount of 40US, on a few occasions when we were leaving the property there were no security at the gate, after I sat in my car for a few minutes beeping I had to do myself the honours and let myself out.The pool wasn't maintained, badly needed cleaning and I made a big mistake going in the pool on the first day as I got rashes and itching all over. Overall the staffs were warm and welcoming, everyone greeted us with a smile.I know that because of the pandemic there might be a shortage in staffing but these are priorities that should have taken into consideration when you're open for bookings. I guarantee that if these situations are alleviated you get more positive reviews.
Needs a lot of maintenance work in bedrooms. Suggest a telephone in room as well. Piping for hot water needs to be rectified.
clean and friendly. room spacious and beach view nice
This hotel is located in the best area and is right at the beach, excellent beach, it is beautiful and calmed. The staff is very nice and friendly; it has a beautiful and well taken care garden; it has a good restaurant but there are plenty of good places to eat around the hotel. I go every year with my family and it is a great hotel for the price, I would ask the management to invest in getting good sheets for the beds, I go through this every year and sometimes I have brought my own sheets, but I shouldn't have to do this; the issue is that the sheets are not big enough to wrap around the mattress and I wake up in the morning sleeping on the unprotected mattress, I brought this up to the person at the front desk but I guess there are not available. This issue happens with all beds, king and double beds. My family and I love going every year and we look forward to come back
Loved the staff the were amazing can’t wait to go back
The location is ideal for a beach vacation. The room is comfortable with the amenities for a relaxing stay I particularly liked the courteous staff, the pool massage with “just right” temperature water, breakfast and easy access to entertainment. The 7 mile beach was so calm and relaxing and the morning walk along the beach added great cardio exercise. We are definitely going back.
I really enjoy the beautiful scenery the wonderful hospitality I felt very comfortable and safe at the resort the security was awesome, the food was fabulous I will definitely return thank you Negril Palm.
Staff was very unfriendly. Property was poorly groomed. Rooms were older. Bathroom door was stuck. I’d be going there for years and was really disappointed that the place hadn’t been updated or kept up since the last time i went 2yrs ago
Good location, rooms and bed. Fairly priced. Don't bother eating there, though.
Love the garden. Rooms are huge and clean. Beds are comfortable.
The Nigril Palms is a beautiful little treasure. The rooms are a tad rustic but it only works to increase the overall beach escape atmosphere. We enjoyed our stay, we enjoyed the staff and the facilities. My only issue was they seemed to be out of menu items often e.g. no dessert and ice cream our entire stay. That being said, Nigril is packed with food options. We ventured out on occasion but also enjoyed the hotels restaurant for lunch and breakfast. Great place and highly recommended if you’re looking to try something different outside of the larger resorts. Yah Mon! 5 stars for the Palms Nigril.
The whole place is out of date and we even had to pay $10 per day for a refrigerator. only half of the lights in the room worked getting ice is a major hassle and if you are lucky you can get a beach towel by the end of the day.
Palms was on the beach, perfect location. Staff was friendly. The rooms are dated , no hairdryer or shampoo:conditioner in rooms
Negril Palms places you within a 10-minute stroll of Seven Mile Beach and Jamaica Beaches. This 3.5-star hotel welcomes guests with 34 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.
Guests can expect free WiFi and 18-inch TVs with cable channels. Balconies or patios and safes are also standard.
Guests staying at Negril Palms enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150 per person roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a terrace, a garden, and wedding services.
Kevin is the best employee! He made our vacation more fun , safe and enjoyable.
This property is on the beach, the place is clean and the Wi-Fi and Air conditioner are great! Good place to chill and rest.
Dear Erica, The team at Negril Palms Hotel expresses sincere gratitude for your kind comments regarding your recent pampering experience. We look forward to welcoming you back home soon.
Location
Dear Arthur, Thanks for staying with us. We appreciate your feedback!
To be fair this property was under construction when we came and had we known that prior we would not have booked it. The pool was closed as was the bar restaurant, However the beach area was very nice with chairs and umbrellas and the beach side gift shop acted as a make shift bar. The room itself was dated. The a/c was not working properly but they did come and fix it. The bathroom was very nice and the shower was nice and hot with good water pressure which is not always a given in Negril. I'm sure we would have liked it better had the pool, bar, and restaurant been open. We didn't end up spending a whole lot of time on the property due to this.
Thanks for staying with us. We do appreciate your feedback. We will be addressing your concerns.
Given that I work in the hotel industry my expectations were high. Upon entering the property there was a tarpaulin covering the entire gate, if it wasn't for the actual sign we would've passed. When we went to the front desk we inquired why was it there? We were told maybe because of privacy in which we don't see where that fits in. The garden wasn't well kept because walking along the walkway we had to be dodging the palm leaves that pertuded in our path.The room could do well with a good paint job as there were striping of paints all over and molds were on the lower section of the wall. In the bathroom the lower section of the toilet bowl was filthy, the bathroom overall could do well with a deep clean. We enquired about getting a fridge in our room and we were told we would've had to pay an additional amount of 40US, on a few occasions when we were leaving the property there were no security at the gate, after I sat in my car for a few minutes beeping I had to do myself the honours and let myself out.The pool wasn't maintained, badly needed cleaning and I made a big mistake going in the pool on the first day as I got rashes and itching all over. Overall the staffs were warm and welcoming, everyone greeted us with a smile.I know that because of the pandemic there might be a shortage in staffing but these are priorities that should have taken into consideration when you're open for bookings. I guarantee that if these situations are alleviated you get more positive reviews.
Dear Valued Guest, Thank you for taking the time to share your review with us. We appreciate your feedback as it helps us identify the areas we can improve the guest experience as we strive to grow with each and every stay. Once again we thank you for staying with us; we do hope that we will be able to exceed your expectations on your next visit with us. All the best!!!
Needs a lot of maintenance work in bedrooms. Suggest a telephone in room as well. Piping for hot water needs to be rectified.
Dear Liz, Thank you for staying with us, it was our pleasure hosting you. We thank you for your feedback.
clean and friendly. room spacious and beach view nice
Hello, Thanks for staying with us, we appreciate your feedback and we look forward to hosting you once more in the future.
This hotel is located in the best area and is right at the beach, excellent beach, it is beautiful and calmed. The staff is very nice and friendly; it has a beautiful and well taken care garden; it has a good restaurant but there are plenty of good places to eat around the hotel. I go every year with my family and it is a great hotel for the price, I would ask the management to invest in getting good sheets for the beds, I go through this every year and sometimes I have brought my own sheets, but I shouldn't have to do this; the issue is that the sheets are not big enough to wrap around the mattress and I wake up in the morning sleeping on the unprotected mattress, I brought this up to the person at the front desk but I guess there are not available. This issue happens with all beds, king and double beds. My family and I love going every year and we look forward to come back
Dear Monica, Thanks for staying with us. We appreciate your feedback!
Loved the staff the were amazing can’t wait to go back
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback!
The location is ideal for a beach vacation. The room is comfortable with the amenities for a relaxing stay I particularly liked the courteous staff, the pool massage with “just right” temperature water, breakfast and easy access to entertainment. The 7 mile beach was so calm and relaxing and the morning walk along the beach added great cardio exercise. We are definitely going back.
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback!
Dear Marija,Thank you so much for staying at Negril Palms. We are happy that you enjoyed your stay with us. We are proud of our employees and are glad that Kevin contributed to you having a safe and enjoyable vacation. We hope you return soon! All the very best!