They need to let people know upfront that there maybe extra cost for certain meal choices and certain brands of alcohol. Rooms need to be ready upon arrival.
Stayed in the walkout suite and it was great (highly recommend this)!!!! The steak at the Steakhouse was very poor. Ordered ribeye (med) and it was so tuff. Sent it back and got the same result, but Tamara, the waitress, made our evening great!!! She’s very warm and welcoming. Great customer service and was very sympathetic towards us. Never made us feel like a bother. She made our overall experience delightful! Sasha’Gaye, in reception was thorough, friendly and most helpful!
Beautiful property! Loved the swim out rooms & the ocean views!
Had a great stay, staff was friendly, food was amazing, property and view is beautiful would definitely stay here again
Amazing Resort and great staff!!
Excellent for your stay. Give it a shot I enjoyed my vacation it’s my second time staying there.
The resort was great. Our butler Kirk was the man!! The food was good. The only problem was the staff most of the staff had attitudes.
Great stay even during the pandemic. Most of the food was good. Staff were friendly helpful and accommodating. Just wish more of the restaurants were open.I would return.
The property was beautiful with breathtaking views but it was extremely difficult to get the proper assistance such as room service or anything else you needed help with.
Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only places you next to Bloody Bay and within a 10-minute walk of Seven Mile Beach. This 140-room, 4.5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 9 restaurants.
There are ample dining options with 9 onsite restaurants, including Ocean Point Bistro, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Other amenities include balconies, sitting areas, and refrigerators.
Guests of Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only have access to a full-service spa, 2 outdoor pools, and a nightclub. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.
They need to let people know upfront that there maybe extra cost for certain meal choices and certain brands of alcohol. Rooms need to be ready upon arrival.
Dear Lucy,Thank you for choosing Hideaway Negril for your recent vacation and for taking the time to share your experience with us.In regards to your concerns relating to our special services, please note that this is advertised on our IPTV in the rooms and also common areas. We are sorry that you were not aware of the aforementioned.It was a pleasure hosting you and we hope to see you again. Regards,Hideaway NegrilManagement Team.
Stayed in the walkout suite and it was great (highly recommend this)!!!! The steak at the Steakhouse was very poor. Ordered ribeye (med) and it was so tuff. Sent it back and got the same result, but Tamara, the waitress, made our evening great!!! She’s very warm and welcoming. Great customer service and was very sympathetic towards us. Never made us feel like a bother. She made our overall experience delightful! Sasha’Gaye, in reception was thorough, friendly and most helpful!
Dear Keisha, Thank you for choosing Hideaway Negril for your recent vacation and for taking the time to share your experience with us. We are delighted to view your comments highlighting the excellent service provided by our hosts Tamara and Sasha'Gaye; they will be commended. Despite the excellent service provided, it is regrettable to learn that you had any discomfort throughout your stay, your concerns were shared with the Executive Chef for follow-ups. It was a pleasure hosting you and we hope to welcome you again so that we can deliver an experience that will exceed your last. Regards, Hideaway Negril Management Team.
Beautiful property! Loved the swim out rooms & the ocean views!
Dear Angela, Thank you for choosing Hideaway Negril for your recent vacation and for taking the time out to share your feedback with us. We are pleased to view your comments highlighting our beautiful property and gorgeous ocean view rooms. It was a pleasure hosting you and we hope to welcome you again and for taking the time to share your experience with us. Regards, Hideaway Negril Management Team.
Had a great stay, staff was friendly, food was amazing, property and view is beautiful would definitely stay here again
Dear Valued Guest, Thank you for choosing Hideaway Negril for your recent vacation and for taking the time out to share your experience with us. We are delighted to view your comments highlighting the friendliness of our hosts, amazing food, beautiful property and breathtaking views. It was certainly a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Hideaway Negril Management Team.
Amazing Resort and great staff!!
Dear Valued Guest, Thank you for choosing Hideaway Negril for your recent vacation and taking the time to share your experience with us. We appreciate your comments highlighting our amazing resort and great staff. It was certainly a pleasure hosting you and we look forward to your return. Regards, Hideaway Negril Management Team
Dear Valued Guest,Thank you for choosing our resort for your recent vacation.We hope that you grant us another opportunity to host you again to an experience that will surpass your last. Regards,Hideaway NegrilManagement Team.