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Country Inn & Suites by Radisson, Cool Springs, TN

2.5 out of 5.0
  • Walking distance to Coo...
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Int...
  • Free parking

Recent guest reviews

This hotel is undergoing renovations, which had a negative impact on our stay (two separate nights separated by several days). Issues: The gym was closed; the first floor corridor was packed with furniture and old carpet being removed; the breakfast was below standards for Country Inn and Suites (cold oatmeal both mornings, almost empty bread and pastry box); and the water pressure in the shower was so high it felt like a pressure washer (almost painful and a waste of water). On the positive side, the location is good, within an easy walking distance of the Cool Springs Mall and lots of dining options (although inexplicably the sidewalk ends at the hotel, maybe 100 feet from the mall parking lot, so the walk would not be safe for children).

Room needs a facelift. Clean but dated. I’m not sure what the issue is with Hotels and shower head height but they all are installed for 5-8 and under. What does it take to install it at 7ft to cover 99.9%!of the population. Simple fixes

the staff was friendly, easy check in upon arrival, good location.

Close to interstate, many restaurants nearby, near fuel

Close to everything . Also very close to my family which makes it convenient. We stay there all the time . It’s my home away from home . Also we enjoy the indoor pool which is clean .

Rooms weren’t clean. Trash left under bed and chairs from previous guests. Fitness center was disgusting... No towels or water. Paper dispenser empty. Dirt all over the floor

Great value, good location. Breakfast included. Would stay here again.

Very good hotel - no issues. Could use a destination charger or two for EV's

The hotel was well kept and clean, but the mattresses were extremely uncomfortable and the blankets and pillows were as cheap as can be. Each queen bed had three miniature pillows that were tilted on an angle to hide the fact that they were not standard size. The toiletries in the bathroom were also extra tiny and of the cheapest quality possible. The room looked nice but we had a terrible sleep due to the awful beds.

Staff was friendly, the bed pillows was way too small, for one day travel night stay it was ok. Hope the management will remodel portions of building and get rid off dirty carpets

Nice place to stay Would stay there again. Our room was very nice.

Nice hotel. Good hot breakfast with several choices. Staff was very friendly. convenient to the I-65.

Very comfortable hotel with welcoming staff. I would highly recommend it!

Fast check in, clean room, great wi-fi and instant check out... breakfast was also tasty.

7120 South Springs Drive Franklin TN

Hotel highlights

  • Walking distance to CoolSprings Galleria
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Country Inn & Suites by Radisson, Cool Springs, TN places you within a short walk of CoolSprings Galleria and within a mile (2 km) of Aspen Grove Park. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free hot/cold buffet breakfast is served each morning from 7 AM to 9 AM.


Rooms

A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Country Inn & Suites by Radisson, Cool Springs, TN, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 Bedroom, Non Smoking (1 Kingbed)

King 1 | Sleeps 4

Suite, 1 Bedroom, Accessible, Non Smoking (1 Kingbed)

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (Rollin Shower)

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Cool Springs, TN

Everyone (36) Couples (17) Business (9) Family (17) Other (8) Friends (7)
4
Everyone

By on Aug 19, 2019

5
Everyone

By on Aug 17, 2019

3
Families

This hotel is undergoing renovations, which had a negative impact on our stay (two separate nights separated by several days). Issues: The gym was closed; the first floor corridor was packed with furniture and old carpet being removed; the breakfast was below standards for Country Inn and Suites (cold oatmeal both mornings, almost empty bread and pastry box); and the water pressure in the shower was so high it felt like a pressure washer (almost painful and a waste of water). On the positive side, the location is good, within an easy walking distance of the Cool Springs Mall and lots of dining options (although inexplicably the sidewalk ends at the hotel, maybe 100 feet from the mall parking lot, so the walk would not be safe for children).

By on Aug 13, 2019

4
Families

By on Aug 6, 2019

5
Everyone

By on Jul 31, 2019

3
Business Business Travelers

Room needs a facelift. Clean but dated. I’m not sure what the issue is with Hotels and shower head height but they all are installed for 5-8 and under. What does it take to install it at 7ft to cover 99.9%!of the population. Simple fixes

By on Jul 24, 2019

Review comment responded on Jul 25, 2019

Dear Bill, Thank you for staying with us. We want you to know we are in the middle of a complete transformation and are doing exciting updates daily. We certainly look for another opportunity to earn your trust in the near future. Additionally, we appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thank you again

3
Everyone

By on Jul 9, 2019

5
Business Business Travelers

the staff was friendly, easy check in upon arrival, good location.

By on Jun 12, 2019

Review comment responded on Jun 14, 2019

Thank you for this generous rating, we appreciate you!!!

5
Everyone

By on Apr 17, 2019

5
Everyone

Close to interstate, many restaurants nearby, near fuel

By on Mar 22, 2019

Country Inn & Suites by Radisson, Cool Springs, TN

7120 South Springs Drive, Franklin, TN 37067
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.